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September 4, 2025 Service bulletin

Complaint Metallic clattering/noise from the area of the dashboard on uneven roads Cause A loose upper...

Mercedes-Benz technical service bulletin LI32.25-P-079708 for 2022-2025 Mercedes-Benz C300, 2025 Mercedes-Benz E350 and 2023-2025 Mercedes-Benz GLC 300 and others.

Bulletin number
LI32.25-P-079708
Component
Suspension
Summary
Complaint Metallic clattering/noise from the area of the dashboard on uneven roads Cause A loose upper metal plate in the head bearing (support bushing) causes the noises. Remedy 1 - Check for loose metal plate by tapping your finger against the metal plate in the head bearing. See video "Rattling Noises" for reference. Metallic noises audible? • Yes: Replace head bearing (support bushing). • No: Replace shock-absorber strut. 2 - If the noises are still present after the head bearing (support bushing) is replaced, please replace the shock-absorber struts.

Owners of these vehicles have filed 3 complaints in the suspension category.

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