Electric Step will not extend/inoperative Complaint T57 Electric step inop with warning on cluster

Bulletin number

LI88.30-N-078036_2

Component

Structure: body

Summary

Electric Step will not extend/inoperative Complaint T57 Electric step inop with warning on cluster. Cause Possible damage to end position sensors. Remedy Please remove lower panel on step and inspect for damage to end position sensors. If no damage is found to end position sensors, please continue diagnosis of concern as normal. If damage to end position sensors are found, please check the serial number on step (see attached image of serial number location) If the serial number is below 126050: 1. Please check that the drive motor is secured to the step properly. 2. Replace the end position sensor/sensors and install them in an adjusted position that allows proper clearance between drive and sensor/sensors. (see attached image of sensor position example.) 3. Function test the step at least 5 times to check for proper clearance. If the serial number is 126050 or higher: 1. Please open a TIPS case including images of the damaged sensor/sensors and serial number of step.

Owners of these vehicles have filed 8 complaints in the body category.