Check a VIN

February 20, 2026 Service bulletin

Xentry Battery Tester results do not match with workshop Complaint The result from the XENTRY battery test...

Mercedes-Benz technical service bulletin LI5410N080207 for 2021-2025 Mercedes-Benz Sprinter 2500, 2021-2025 Mercedes-Benz Sprinter 3500 and 2021-2024 Freightliner Sprinter 2500 and others.

Bulletin number
LI5410N080207
Component
Unknown or other
Summary
Xentry Battery Tester results do not match with workshop Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY battery test may not take into account a single discharge event because the SAM or EZS cannot record the data if the battery is discharged. Note: A discharged battery does not necessarily need to be replaced. A discharged battery may be recovered with no permanent damage.

Vehicles covered

VIN decoder

See the problems and recalls for an exact car

Buying a used Mercedes-Benz Sprinter 2500?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history