Complaint ASSYST values in XENTRY actual values and workshop menu of instrument cluster are implausibly...
Mercedes-Benz technical service bulletin LI00.20-N-080626 for 2021-2025 Mercedes-Benz Sprinter 2500, 2021-2025 Mercedes-Benz Sprinter 3500 and 2021-2024 Freightliner Sprinter 2500 and others.
- Bulletin number
- LI00.20-N-080626
- Component
- Power train
- Summary
- Complaint ASSYST values in XENTRY actual values and workshop menu of instrument cluster are implausibly excessive. Infor-mation: According to ASSYST values in XENTRY Diagnosis and the instrument cluster workshop menu, a larger jump (for example 20,000 km or 12,500 miles) has been detected within one ignition cycle that does not match the usual customer usage pattern/maintenance history. Cause Differences between the ASSYST memory in the control units for the drivetrain (N127) (CPC) and the instrument clus-ter (A1) (IC) Remedy 1. Connect 12 V charger (see AR54.10-D-1127TS for models 907). Note: An adequate voltage from the on-board electrical system battery must be guaranteed for the entire duration of the work procedure. Otherwise the control units could be damaged if an undervoltage occurs. Information: Observe the operating instructions of the 12 V charger. Information: Use the 12 V charger to ensure a sufficient voltage (minimum 12.5 V) from the on-board electrical system battery.
Owners of these vehicles have filed 24 complaints in the transmission category.
Vehicles covered
- Mercedes-Benz Sprinter 2500 2021-2025 20212022202320242025
- Mercedes-Benz Sprinter 3500 2021-2025 20212022202320242025
- Freightliner Sprinter 2500 2021-2024 2021202220232024
- Mercedes-Benz Sprinter 1500 2021-2025 20212022202320242025
- Freightliner Sprinter 3500 2021-2024 2021202220232024
- Mercedes-Benz Sprinter 4500 2021-2024 2021202220232024
- Mercedes-Benz Sprinter (Vs30) 2019-2020 20192020
- Freightliner Sprinter 1500 2021-2024 2021202220232024
- Freightliner Sprinter 4500 2021-2024 2021202220232024
- Freightliner Sprinter (Vs30) 2019-2020 20192020
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