The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving 25MPH, the vehicle failed to accelerate. The contact attempted to shift into another gear however, the vehicle failed to respond. The driver pulled to the side of the road and turned off the vehicle. The contact was able to restart the vehicle after several minutes, and the vehicle drove as intended. The vehicle was driven to a nearby dealer, and the contact was informed that the transmission needed to be replaced. The contact stated that the transmission was previously replaced under the federal safety agency Campaign Number: 19V866000 (Power Train) in 2023; however, the failure reoccurred. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.
2013 Volkswagen Jetta Hybrid transmission problems
57 complaints (72% of all complaints for this car). Typical mileage when it fails: 80,000.
- owner complaints
- 57
- of this car's complaints
- 72%
- typical mileage
- 80,000
- crashes
- 0
- recalls
- 2
Which part fails
- Automatic transmission2
At what mileage
Complaints by mileage at the time of the problem.
Volkswagen Jetta Hybrid transmission problems in other years
Specific symptoms reported on the 2013 Volkswagen Jetta Hybrid transmission
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Power train: automatic transmission
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure.
- Risk
- A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will install a repair kit and, as necessary, replace affected parts, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 34J6.
Recall number 19V866000 · Recall details
Power train
- What is wrong
- Volkswagen Group of America, Inc (Volkswagen) is recalling certain model year 2013-2014 Jetta Hybrid vehicles manufactured October 2012 through October 2013 and equipped with a DQ-200 direct-shift gearbox. Due to gearbox fluid additives, the control module within the gearbox may corrode. The deposits from this corrosion may cause an electrical short and result in a stall-like condition.
- Risk
- This sudden loss of power while driving increases the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will replace the gearbox oil with a non-corrosive version, free of charge. The recall began on December 6, 2013. Owners may contact Volkswagen at 1‑800‑893‑5298. Volkswagen's recall number is 34F6/4V.
Recall number 13V568000 · Recall details
What 2013 Volkswagen Jetta Hybrid owners say
Most recent owner complaints, unedited.
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving at approximately 40 MPH, the vehicle began to vibrate and hesitate. The contact stated that the transmission and hybrid warning lights and several other warning lights were illuminated. The contact pulled over and turned the vehicle off. The contact turned the vehicle on and was able to place the vehicle into drive (D) and began to move forward however, he observed that the check transmission light was blinking. The contact stopped the vehicle shifted into park (P), then shifted into reverse (R) however, the vehicle failed to respond while shifting through PRNDL. The contact turned the vehicle off and had the vehicle towed to a local dealer. The local dealer diagnosed the vehicle and determined that the mechatronic unit and transmission needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact had researched online and related the failure to the federal safety agency Campaign Number: 19V866000 (Power Train). The failure mileage was approximately 126,000.
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving approximately 70 MPH, the vehicle experienced a loss of motive power after the clutch disengaged. The check engine warning light was illuminated. The contact pulled over and turned off the vehicle. The vehicle was able to restart. The vehicle was taken to an unknown local dealer, where the contact was made aware that the VIN was included in the federal safety agency Campaign Number: 19V866000 (Power Train); however, the part for the repair was not available. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the transmission was previously replaced in 2017 however, the failure occurred. The failure mileage was 114,000.
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while starting the vehicle, the hybrid system fault message was displayed. The contact stated that he turned off and restarted the vehicle and the hybrid system fault message was off however, the check engine warning light was illuminated. The contact continued driving to his residence with the warning light illuminated. The contact stated while driving approximately 45 MPH, the hybrid electric system was non-functional. The contact stated that he continued driving to his residence. The contact took the vehicle to the local dealer, where it was diagnosed with needing the dual clutch transmission to be replaced. The dealer informed the contact that the VIN was associated with the federal safety agency Campaign Number: 19V866000 (Power Train). The vehicle was not repaired. The manufacturer had been informed of the failure and texted the contact that the failure occurred before the recall and would not be covered. The failure mileage was approximately 86,097.
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that while driving at slow speeds, the vehicle failed to shift into drive or reverse. The vehicle was stuck in neutral and failed to move. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 70,000.
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that upon exiting his driveway, the vehicle stalled without warning. The contact then stated that he attempted to restart the vehicle however, the engine revved but failed to operate as needed. No warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The contact was referred to the federal safety agency Hotline for assistance. The failure mileage was approximately 86,000.
The contact owns a 2013 Volkswagen Jetta Hybrid. The vehicle was previously serviced under the federal safety agency Campaign Number: 19V866000 (Power Train) however, the failure recurred while his father was driving at an undisclosed speed, and the vehicle went into Limp Mode. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that after shifting to drive(D), the vehicle would not accelerate or respond as needed. The contact attempted to shift into another gear however, the vehicle failed to respond. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 140,000.
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving 30 MPH, the vehicle started losing motive power. The contact was able to pull over and restart the vehicle and the vehicle continued to operate normally. The vehicle was taken to the dealer to be diagnosed. While at the dealer, an unknown software update was performed. The manufacturer was contacted and notified of the failure but provided no assistance. The approximate failure mileage was 160,000.
Questions about the 2013 Volkswagen Jetta Hybrid transmission
Does the 2013 Volkswagen Jetta Hybrid have transmission problems?
Owners have filed 57 complaints about the transmission of the 2013 Volkswagen Jetta Hybrid, 72% of all its complaints, more than any other problem.
At what mileage do 2013 Volkswagen Jetta Hybrid transmission problems start?
The typical (median) mileage in owner complaints is 80,000 miles.
Was there a recall on the 2013 Volkswagen Jetta Hybrid transmission?
Yes, 2 recalls: 19V866000, 13V568000. Check your VIN to see if your car still needs the free repair.
What year does the Volkswagen Jetta Hybrid have bad transmission?
The Volkswagen Jetta Hybrid model years with the most transmission complaints are 2013 (57 complaints) and 2014 (15 complaints).
Other 2013 Volkswagen Jetta Hybrid problems
Engine 14Electrical 9Brakes 8Acceleration 5Fuel system 5Airbags 3Visibility 2Body 1Driver assistance 1Steering 1
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