Vehicle engine shut off during travel, due to fuel filter being clogged by metal debris. The high pressure injection pump failed effectively ending the life of the engine. The welds on the high pressure injection pump had deteriorated, resulting metal debris to circulate through complete injection system. After multiple failed attempts to flush out the injection system it was decided that the best course of action was to replace the engine if a replacement could be found. A replacement was found and the current engine installed has the same high pressure injection pump, as a replacement part is not available to independent shops, only to dealerships. Cost of replacing engine - $8,500.00.
2009 Volkswagen Jetta fuel system complaints
Page 3 of 11: complaints 41 to 70 of 307, newest first, as owners wrote them.
We were driving on down the road and the cars lights started blinking and then car stop running and stopped dead in the road. Could not get it started again. If it had been on the freeway I am sure I would not be typing this we would be in hospital or worse. We had to get out and the steering was not working to get it to side of road. I am elderly and do not have alot of strength. We had to pay extra to aaa to tow it since we were far away from dealer. The dealer called and said there was metal shavings in fuel line and components. I researched online and have seen several of the same things happening to other cars. This is a real safety issue. Please help fix before someone dies http://www.carproblemzoo.com/volkswagen/jetta/2009/car-stall-problems.php car stall problem 2 failure date: 10/25/2012 while driving the dash warning lights illuminated and the car stalled causing complete loss of all power steering almost causing me to lose control and wreck. I was able to steer car to side of road and stop. Once stopped was able to get car to restart but was barely able to drive home (periodically died and had to restart, wouldn't stay running or idle). Had car towed to repair shop. They have diagnosed problem as low rail fuel pressure caused by failed high pressure fuel pump. This failure caused metal shavings to be dispersed throughout entire fuel system. I'm told that the hp fuel pump, low and high pressure fuel regulators, and tank fuel pump all must be replaced along with a complete removal and cleaning of all fuel system components. Estimated cost to repair is between $7,000 and $10,000. This car is a diesel tdi.
Tl*the contact owns a 2009 volkswagen jetta. The contact stated that while driving at approximately 45 MPH, the vehicle stalled without warning. The vehicle failed to restart after several attempts. The vehicle was towed to the residence where the contact replaced the fuel filter. The contact informed that the high pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 75,000.
Glow plug warning light began flashing and engine lost much of its power. After about 1 minute of additional driving engine stopped in the middle of the road leading to loss of power steering and brakes. Managed to coast car off to side of the road and stop without incident. Car towed to local mechanic and diagnosed as a high-pressure fuel pump (hpfp) failure which resulted in metal flakes contaminating the entire fuel system.
While driving in local, I was so scared when my 09 vw jetta sportwagen tdi suddenly stopped, completely out of power. The car stopped right before we entered the intersection. It couldn't be able to restart. There were no engine light on, no warning signs. The car just completely shut down without any signs and we have to have it towed. I consider this as a serious safety issue since if the car just shut down like that while on freeway, it could lead to many car accidents and deaths. The diagnosis showed that there is metal pieces flow inside the fuel line which cause fuel system damage and break down the high pressure fuel pump. This issues has been happening to cars in the same model which has been reported over the years. The federal safety agency should have solutions for this safety issues with these vw's car models to prevent serious car accidents especially on highway.
Driving down freeway at 61mph, engine turns off. No power steering or brakes while I changed lanes in heavy traffic to get to the shoulder of the road. Car would not start and had to tow to the dealership. Dealer replaced battery, primed fuel system, gave car back. After five days, check engine light came on, so I took car to dealership. They replaced glow plug control module and gave car back. Driving down highway when car again dies, engine turns off without warning. I have to change lanes again with no power steering or brakes to get off the road. Towed vehicle to dealership where they say the high pressure fuel pump needs to be replaced. This is a very scary and dangerous problem to have a car turn itself off while driving down the freeway.
On 11/3/2014 I drove my 2009 volkswagen jetta tdi to work on interstate 90 , when the cars engine light came on and the vehicle immediately started to decrease speed. By the time I found a safe spot to pull over the vehicle shut down completely. My car had to be towed to an autoshop where I was told that my cars highpressure fuel pump shut down and contaminated the whole fuel system with metal from the secondary fuel pump.I had purchased this car used just this february for $15000 and now I have to pay a bill of $7000 to be able to drive it again.I did do some research and discovered that I am not the only driver with a 2009 vw jetta where the highpressure fuel pump failed.
We bought our 2009 jetta tdi used at a kia dealership on 5/4/14 with 99k on the odometer. The car was running fine and we had no issues during test drive or the month after until 6/18/14 when the glow plug light came on. We took it back to the dealership we bought it at because it had a 12/12000 warranty on it and they couldn't find a problem. They replaced the battery. It happened again and we took it in to them, this time they sent it back to the vw dealership they had obtained it from to have it checked out. It was there for 4 days while mechanics tried to find the problem and then they brought in an expert to tell them that the high volume fuel pump was failing and it would cost $1,500 to replace. It was not covered under the 12/12000 dealer warranty. We chose not to have the work performed there and I am taking it to another mechanic to have it done. We have driven it for the past couple of months with only minor issues with the glow plug light coming on and we have learned to pull over, shut the car off and turn it on again. This will go for a few weeks before happening and then we have to do the same thing all over again. It is now failing more often and I will be taking it in to repair. The problem here is that the hvfp is a well documented failure on the tdi models and I believe based on the cost I have been seeing on forums that this should be a recall. When the failure happens it is not always in a safe place and I have to make some unsafe moves to get off the road to shut down. I have been lucky that it didn't hard fail as others have and take out my fuel system. We also located the original owner and she had the same issues, this is where we learned to just shut the car off and restart it and all would be fine.
For the past year or so my 2009 jetta tdi (diesel) has had the same recurring problem: my glow plug light will come on and I lose normal driving capabilities. I cannot accelerate or maintain speed as I normally do. My car will remain around 25 MPH, sometimes losing power until I am forced to pull over. My solution has been to turn the car off, and back on again. The light will go off and I can drive normally most of the time. Sometimes I have to leave the car off for a period of time to regain standard driving capabilities. It has been about 2 weeks since that has happened. 2 days ago, my engine light came on. I took it to the dealer and they pulled codes p0087 and p0088 (fuel pressure too high and fuel pressure too low at the same time). They want me to replace the fuel rail, which will be an estimated $1000 in total parts/labor. I called another dealer in hopes of getting a better price and they are put off by the first dealer's recommendations. I was told there is no evidence of metal in my fuel system but even so, other dealer thinks this will be more serious than just replacing the rail. After researching I am beginning to think that I am experiencing the beginning of hpfp failure. I feel like I am driving a ticking time bomb and I'm not sure what to do! Replacing the fuel rail feels like a quick, expensive and inefficient solution to a bigger problem. I contacted volkswagen customer care and I was told that I will receive a call from a regional agent about my situation tomorrow.
High-pressure diesel fuel pump (hpfp) began to fail. Heard high-pitched whine coming from hpfp after engine had been taken at least once past 2100 rpms after startup. Vw dealership service department confirmed hpfp imminent failure and replaced it under warranty.
The car was running fine up to the time it quit. It stalled in a puddle after 7 days of rain so I assumed it had gotten water in the system somehow. I had it towed to my local mechanic. He in turn called the dealer who said they were unable to sell him the parts for the repair and that I needed to have it towed to them. I have since been told the repair work will be between 8 and 10 thousand dollars to replace the diesel fuel system! I told them to hold off so that I can way my options. I have since verified that indeed the high pressure fuel pump had disintegrated and destroyed the fuel system.
This issue has been happening in my jetta tdi for over a year, and so far my mechanic has been unable to figure out the cause. I hear a ding and the glow plug light begins flashing, and on the small screen I see "engine fault - workshop" once. The car sometimes seems to lose power or go into "limp mode" but sometimes there is no affect on how it drives. When I pull over and turn off the car, then turn it back on, the error is gone and the car drives fine. This has happened more & more frequently, almost always when I'm driving on the highway. It now happens at least every other week or so. After doing some research I see that this is a pretty common problem for jetta tdis, and it seems that vw needs to do something about it! The last time I had my car in the shop for it, another check engine light had come on, and that was fixed, but this issue was not because my mechanic couldn't replicate the problem. Now that I've done more research I am calling my mechanic in the morning.
While driving my 2009 jetta sportwagon tdi on a 3-lane arterial, the engine began to sputter and at the same time the glow plug dashboard light began flashing. Within 5 seconds the engine stalled completely and would not restart, leaving the car disabled in the middle of the lane. An independent repair shop discovered that the high pressure fuel pump (hpfp) had shattered and sent shards of metal downstream through the fuel system. Those shards in turn damaged the fuel lines and fuel injectors. The independent repair shop was unable to secure a replacement part for the hpfp from its usual sources and contacted the local volkswagen dealer. The vw dealer would not sell the part to the independent shop but indicated that volkswagen would repair the problem at no cost even though the car was no longer under factory warranty. When I spoke to the parts manager at the vw dealer, she indicated that hpfp failure was a known but uncommon problem and that she saw cars where this had happened "about 10 or 12 times a year." when I had the car towed to the dealership and spoke to the service manager, however, he said that my car was the 7th or 8th car on his repair floor at that time with a failed hpfp, and that he had been seeing "about 15 to 20 cars a month" with this problem. He said that some of them had probably failed due to misfueling, but that others failed for no apparent reason. He said it was probably due to a slightly different diesel formulation in the us vs. In europe. When I picked up the repaired car two weeks later, I asked the service manager if there was any evidence of misfueling in my car and he said "no." I asked how many hpfp failures he had seen since I dropped my car off and he said "you don't wanna know, probably a dozen." he also said he had recently become aware of hpfp failures happening even on vehicles with previous hpfp repairs.
High pressure fuel pump failed (2.0l tdi clean diesel motor). This is covered under ea11003.
I tried starting my car and the engine would not turn over, as if it was not getting any fuel. After numerous attempts I had my car towed to commonwealth volkswagen in santa ana , ca. They diagnosed the problem as a failed high pressure fuel pump which sent slivers of metal throughout the fuel system. The entire fuel system,(hoses pipes injection units fuel pumps, filters, etc.) was replaced. Volkswagen paid for the entire repairs. I was told by the volkswagen service representative that they had seen this issue before and that it was not uncommon in 2009 & 2010 jetta tdi and other tdi models. They asked if gasoline had ever been used and I indicated that I have only used diesel fuel and that volkswagen had retrofitted the fuel nozzle receptacle to only accept diesel fuel nozzles. It concerns me that volkswagen knows about this problem, that they repair the vehicle at their expense, no questions asked, and it has been reported hundreds of time by volkswagen owners on a variety of internet websites, yet volkswagen is not recalling the vehicles to proactively fix the problem. They fix the problem one at a time as it occurs. They wait until the system fails and the consumer is put in jeopardy of being in a major, life threatening accident or stranded in a remote area. This problem has also occurred with my 2010 volkswagen jetta tdi in august 2014, at night, 50 miles from the nearest volkswagen service center. I reported this incident to the federal safety agency as well. Volkswagen needs to take ownership of this problem by recalling all the tdi vehicles before people are killed on the highways.
My vw jetta tdi 2009 stalled in traffic in dec. 2010, it was only a year old with 23,000 miles. The dealer said I must have put reg. Gas and not diesel. I said I had receipts and he could test it to prove I hadn't. The damage was $8,000 for a new fuel system including tank. It was called a high pressure fuel pump malfunction with fuel system contamination. He said there was metal shards that disintegrated the entire fuel system. It was covered under warranty. Now august 7, 2014, the exact same thing occurred and it is not under warranty but the dealer will cover it again for free. Checking on-line, I see this is a common problem and there needs to be a recall or we should get a new car. I asked dealer if he could guarantee it won't happen again and he can't! But he says vw will always fix it for free if it happens again. What if it happens and someone dies in an accident when it stalls on the freeway? Will they do a recall once someone dies?!!!!!
My husband and I were driving, and we heard a very faint, high pitch screeching sound, like a pulley system was going out. We drove another 500 feet, and then the engine stalled. Then the blinking glow plug light came on. Thankfully we were not going very fast, and the road was not busy. We were able to coast to the side of the road. We tried to start the car again, but it wouldn't turn over. We had to get the car towed to a shop. There are small pieces of metal found in the fuel filter, which indicated the high pressure fuel pump failure.
Was turning right onto a backroad, shifting from gears 1 to gear 2 hitting 22 MPH. Lost all acceleration, had to pull over and turn vehicle off, smell of smoke but no visual, let vehicle sit, checked oil, coolants, all perfect. Smell went away, attempted to start vehicle with hood open, checked engine with vehicle on, movement of 1-2 inches from engine rocking severely. Turned vehicle off, towed to dealership.
Driving on my way home from work in town and all of a sudden the glow plug light comes on flashing and the engine light appears on the dash. I immediately turned off the car restarted the car and the problem was not resolved and a message appeared on the sash "engine fault workshop!". Hpfp failure.
Tl* the contact owns a 2009 volkswagen jetta. The contact stated that while driving approximately 50 MPH, there was a sudden loss on engine power as the electronic throttle control warning light illuminated. The vehicle was taken to a dealer where it was diagnosed with a fractured high pressure fuel pump and needed to be replaced. The vehicle was not repaired. The manufacture was made aware of the failure. The failure mileage and current mileage was 119,000.
Flashing glow plug light and engine warning with loss of power. Engine died within several minutes. Coasted to safe spot to pull off road. Towed to vw dealer who diagnosed high pressure fuel pump (hpfp) failure with metal throughout fuel system.
Driving in the neighborhood when all of a sudden car's RPM's go super high. I turn off the vehicle and it wouldn't start again. Had it towed to vw dealer who has diagnosed problem as full fuel system blow out/failure. I am the original owner. No problems previously and no symptoms of fuel system problems prior to this incident.
While driving, a warning message briefly appeared stating engine management malfunction followed by a blinking heat coil light. The manual said to take to repair station as soon as possible, but within 1 mile the jetta tdi lost power, my car almost stopping and eventually losing all power. Luckily I was not on the freeway where this would have been very dangerous, and I was able to pull to the side of a country road, calling for a tow truck. Analysis following instructions on a vw service bulletin shows the primary fuel pump that supplies the system failed and the vane pump released metal into the entire fuel system, getting past the filter (another defect?) and going all the way to the injectors. The entire system except the gas tank will need to be replaced. Vw says this $7000 repair is not under warranty. Vw should have recalled the faulty fuel pump and faulty filter that allowed the metal to continue into the entire system. I am being told that one dealership is handling 2-3 of these cases a week! I find on the internet that this has caused accidents.
While idling in drive through, engine started making a rubbing noise, followed by sudden engine shutdown and "engine failure" warning message. Would not restart. Had to push vehicle out of drive through and await tow. Vw service department confirmed the high pressure fuel pump had failed, and the entire system would need to be replaced (as described in campaign ea11003). This is the second occurrence on this vehicle (previous instance was in november 2012).
While passing through a busy intersection, engine suddenly shutdown, with engine failure warning message. Would not restart. Pushed vehicle out of intersection and to shoulder, where I awaited tow truck. High pressure fuel pump had failed, contaminating the entire fuel system with shrapnel, requiring the entire system to be replaced. This is in line with failure described in campaign ea11003.
I lost power and a mechanic has since attributed it to the hpfp (high pressure fuel pump) issue outlined in a technical service bulletins. The issue causes metal fragments to contaminate the entire fuel system. Vw recommends over $9,000 in fixes for the compromised car, something that in a single stroke exceeds the remaining value of an otherwise well maintained car.
The car began to flash the "glow plug" warning light along with a message "engine fault workshop" pulled to the side of the road and attempted to restart. Engine would crank but not turn over. Got the following failure codes: p0087, p13e3, p2196. Looks like this is a common issue and yet vw does nothing about it. Class action anyone?.
Driving on I-95 at 70 MPH, glow plug light began to blink, then engine failure light came on. Engine began to slow, turned onto next exit and when I released the gas pedal, the engine stopped running. Was able to coast to edge of roadway. Towed to vw dealer in florence, sc and was told I had fuel pump failure and would need a new fuel system costing between $8,000 - $10,000.
Tl* the contact owns a 2009 volkswagen jetta. The contact stated that while at a stop, the vehicle stalled and was unable to be restarted. The vehicle was towed to a dealer where it was diagnosed that the diesel fuel pump failed. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 166,798. Updated 06/09/14*lj 06/13/2014
I got a warning light on the instrument panel indicating "diesel particulate filter." after a few minutes, I got another warning light indicating an overheat in the exhaust system. I immediately took the car to the dealer. I was presented with a bill for $6,800. I have never heard of that problem in vw's, so I would hope someone would look into it. Everyone who buys a vw diesel should know that a potential exists that a clogged filter would result in a $6,800 repair.
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