Tl* the contact owns a 2009 volkswagen jetta. The contact stated while the driver drove at 65 MPH, the vehicle stalled. The engine light illuminated while the failure occurred. The vehicle was towed to the dealer who diagnosed that the fuel injection pump ruptured. The vehicle was not repaired. The VIN was not available. The manufacturer was not made aware of the failure. The failure and current mileage was 92,846.
2009 Volkswagen Jetta fuel system complaints
Page 4 of 11: complaints 71 to 100 of 307, newest first, as owners wrote them.
As the car (a 2009 vw jetta tdi) was entering an intersection the high pressure fuel pump malfunctioned (completely) causing the car to stop in the middle of the intersection. It could not be restarted, was pushed to the side of the road and subsequently towed to the dealer.
Driving at approximately 65 MPH on the interstate on thursday march 27, 2014, the car began to flash the "glow plug" warning light along with a message "engine fault workshop". At this point in time the car would only do about 50 MPH on the interstate for about 2 more miles until I found a safe location to pull off the interstate. The cars engine stalled as I was making my way off the road. I was unable to get the car to start again. The car was towed the same day to a local garage of my choice. The technicians took five days to diagnose the problem, which was determined to be a failed high pressure fuel pump. I was told the entire fuel system must be replaced in order for the car to run properly, due to the fact that the entire fuel system gets contaminated with tiny metal shavings when the pump fails, the cost was estimated at $8000-$10000 from a local vw dealer. I called the dealer and explained the problem, they told me they are aware of this issue on some models but there are currently no recalls, so nothing would be covered under a warranty. I am not having the car fixed due to the fact that I don't have that kind of money and the car itself is only valued at around $14000. My choices are to let the bank repo my car and ruin my perfect credit that I have been building for 15 years, or keep paying the $350 a month for a car that doesn't run for the next 4 years. It is a crime that vw is aware of this but are continuing to rob us unfortunate people that own these cars because they will not issue a recall or cover repair bills. Thank you for your time on this subject.
High pressure fuel pump failed while driving on the freeway. This is the diesel model of the car. Tdi trim. The car suddenly at 65 miles per hour gave a failure/workshop error. Traffic slowed down and needed to brake. When traffic picked up, the car was not able to accelerate as quickly, barely gaining 1mph a second. The car went into limp mode with a max speed of 40 MPH. Took the car to dealer and was diagnosed with a high pressure fuel pump failure, requiring the entire fuel system flushed and everything near and ahead of the fuel pump to be replaced.
2009 vw jetta sportwagen tdi was being operated normally. Partial power loss was encountered and dash indicator lights began to illuminate. Vehicle was able to continue to nearby destination. When driver attempted to start the vehicle again it would not start. Vehicle was towed to local vw dealership. Diagnosis was complete failure of the high pressure fuel pump (hpfp). Entire fuel system was replaced along with hpfp. Manufacturer paid for all repairs. Fuel was tested and no foreign containments were found.
My jetta lost power from going 60mph to 35-40 and after a min it shut down on highway. I managed to push it on a shoulder and tried to start again but nothing happened. I towed it away to mechanic and found out that my high pressure fuel pump shattered and released bunch of tiny metal peaces in to the fuel filter and engine. Mechanic told me that it happened because of a design flaw with the pump that vw admitted but haven't done anything about that. So I'm wondering what if a semi truck came at the same time and hit me would they do something about it then?
Re: the federal safety agency action number ea11003 in august 2013, we experienced the same fuel pump malfunction noted in the federal safety agency action number ea11003. Vehicle is a 2009 volkswagen jetta tdi. The check engine light came on steady and engine was not running well, then stalled in traffic and would not restart. Vehicle was towed to local volkswagen dealer. Dealer service department inspected vehicle and found issue was malfunctioning high pressure fuel pump. Total repair cost was $5232.98 to replace fuel pump, water pump, and related parts. Vehicle fuel was always the prescribed ultra low sulfur diesel fuel available in local filling stations: sunoco, shell, exxon, hess.
High-pressure fuel pump failure (hpfp) while driving on highway at 60mph misfiring and stalling glow plug light is flashing and check engine.
High-pressure fuel pump failure (hpfp) while I was driving 60mph on highway has glow plug light flashing and check light, car is misfiring and stalling.
While driving on a 3 lane road my vehicle lost power and showed a warning message of "engine fault". It had about 50% power for approximately 30 seconds and died. The vehicle was towed to vw dealer and they report that it was the high pressure fuel pump failure with complete fuel system contamination.
The vehicle would not start. Dealer found failure of high pressure fuel pump and metal fragments suffused throughout the fuel injection system (fuel lines, tank, etc.).
2009 vw jetta tdi unable to start the vehicle it would crank but will not start. The vehicle was towed to the vw dealer and they said that the fuel pump in the fuel tank failed. The pump in the tank was replaced and still will not start. The dealer then said that the hpfp high pressure fuel pump on the engine was bad. They changed the pump and still will not start. The dealer does not know what is wrong with the vehicle at this time. They called their tech line awaiting an answer. I believe this is a high pressure fuel pump failure issue that is a known issue and well talked about on the vw tdi forums. If this is the issue the pumps and any repairs should be warrantied for the life of the vehicle as long as you own the vehicle since it was purchased new from the dealer.
Tl* the contact owns a 2009 volkswagen jetta. The contact stated that the number 1 diesel fuel injector failed and the vehicle would not accelerate. The contact indicated that while stationary at a red light the vehicle stalled and the glow plug and check engine light illuminated. The failure was diagnosed by an independent mechanic who replaced the number 1 diesel fuel injector. The manufacturer was notified and no solution was offered. The failure mileage was 156,591. Updated 01/29/14*lj updated 01/29/14
While traveling on interstate the vehicle lost acceleration and lost power while on exit ramp. Vehicle was towed to nearest vw dealer. Informed by dealer that the high pressure fuel pump had disintegrated and sent metal throughout fuel system and that parts and labor for repair would be $6000-$8000. Call to vw for assistance was rewarded with their offering to pay for the needed repairs. There was a long recorded history of dealer servicing and proof of only diesel fuel purchases. The federal safety agency should insure that all tdi owners be notified of this probability and given the opportunity to have repairs/replacements done by vw.
Tl* the contact owns a 2009 volkswagen jetta. The contact stated that while traveling various speeds, the vehicle suddenly lost acceleration power. The vehicle was taken to the dealer where it was found that the diesel fuel injector number one had failed. The vehicle was repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 156,000.
Was on the highway and the engine started to stall. Glow plug light flashing and engine light on. Display reads something about engine fault workshop. I turned car on and no problem or lights or errors were displayed. Started driving and car had very minimal power and would shift high RPM. Towed car to vw dealership and they said my high pressure fuel pump had deteriorated and sent metal shavings through my fuel pump system. $6k to fix! A faulty part and vw says it's my responsibility to fix. I wish vw would hold to their cars.
The vehicle's engine stalled while traveling down the roadway at approximately 35 MPH. The vehicle's electrical system continued to operate (driving lights, interior lights, power steering and power brakes) during this time. Engaged emergency flashers and coasted vehicle to a stop at the nearest parking lot. After placing transmission into park, vehicle restarted with no further incident.
We were driving down the road when our car sputtered once and then died. We coasted into a parking lot and tried to crank it again. It sputtered once and died again. Then we were unable to get it restarted. This was on a saturday afternoon. Monday morning we had it towed to a certified independent repair shop. They diagnosed it as a fuel system failure. There was metal shavings in the fuel system. He indicated that repairs would cost six thousand. He had to replace all the fuel components. It was three weeks to repair it. The final cost ended up being $5688.17. The vehicle has never had gas put it in. We were always very particular about where we purchased diesel fuel.
Tl* the contact owns a 2009 volkswagen jetta. The contact stated that while driving 55 MPH, the vehicle stalled as the engine malfunction warning message illuminated. The vehicle was taken to the dealer where the technician diagnosed that the fuel was contaminated. As a result, the high pressure fuel pump and fuel system needed to be replaced. The manufacturer was made aware of the failure and offered to pay for the entire cost of the repairs. The vehicle was not repaired. The failure and current mileage was 35,000.
When coming to stop at a red light, there was an engine fault workshop warning message and a blinking yellow glow plug warning light. When the light turned green, the car felt sluggish, needing extra throttle than usual to get to 35mph. After stopping at the next red light, the car was stuck in first gear (only 30 seconds after the warning light), and I could only get to 10mph in a 35mph zone. Turning on my hazard blinkers, I was lucky that there was a dedicated left turn lane into a parking lot, otherwise I would not have been able to safely pull over to the right shoulder from the left lane before the engine died.
Tl* the contact owns a 2009 volkswagen jetta. The contact stated that while driving approximately 30 MPH, the engine stalled without warning. The check engine warning indicator had not illuminated until after the failure had occurred. The vehicle failed to restart and was towed to the dealer where the technician diagnosed that the high pressure fuel injection pump was fractured, which caused metal shavings to enter the fuel tank. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 98,000. The VIN was not available.
Check engine light and glow plug indicator light illuminate and engine goes into limp or safe mode. Has happened twice and dealer cannot find problem.
Traveling at highway speeds when glow plug indicator light started flashing and engine power was immediately lost. Engine failed to hold idle and stalled while car was moving with clutch engaged. Engine was able to restart and mil light illuminated, glow plug indicator light flashed and driver information system indicated engine malfunction. Car had no acceleration and had to be towed to dealership. Vw service technician indicated fuel pump failure and showed evidence of metal filings in fuel injection system.
I drove home from work on 9/28/2013 got off the freeway, came to a stop at end of offramp and the first warning lamp came on indicating a glow plug failure. It continued to run and I drove to a nearby parking lot at approx. 50% power, parked, cycled the ignition from on to off and back on again. This cleared the fault temporarily, I drove toward home and within another 2 miles the same glow plug fault returned along with the check engine symbol and a warning indicating workshop was needed. The following day I bought a code reader, read the codes and found several logged, some of which im certain were residual faults from the actual cause of the failure which was indicated by a recurring "low fuel rail pressure" fault. I have called the dealer which instructed me to look at the fuel filter and aided by an online tech info blog I inspected the high pressure fuel pump actuator for metal debris. The fuel filter inspection showed small, trace amounts of metal dust while the fuel pump inspection showed larger and more substantial metal shavings under the actuator. The inspection of the two components are indicative and inline with similar findings that prove high pressure fuel pump failure, it should be noted that no trace of gasoline was found in this system and only clean diesel fuel was present during inspection. Fuel filter was just changed in aug 20 2013 at same time as timing belt where hpfp drive gear was retorqued. I now have a car that is not functional and I'm not happy. I bought a diesel for longevity and high fuel economy not this.
Vehicle engine stopped completely dead and was nearly rearended . Was not able to restart vehicle and was towed back to volkswagen dealership. Volkswagen told me the high pressure fuel pump was bad and repair would cost $10,000.00 after a furious argument was told they would fix it. This problem has happened to many vehicles that have not reported it to the federal safety agency when are you going to put a stop to this major problem. Maybe when someone gets killed
Left the wal-mart parking lot and the car stalled while driving. Lucky no one was behind us. Tried to restart but the car would not start. Had a tow truck take it to our home. My husband read the trouble code "000135 - fuel rail/system pressure p0087 - 000 - too low" looked it up on the internet and found this is caused by the hpfp malfunctioning. The federal safety agency has a current investigation ongoing on this issue, I hope you can help, this could have been very dangerous, as my daughter was supposed to take the car to college this weekend and this could have happened on the highway or in orlando city traffic. We have had diesel cars since 1998, 2 other tdis and my husbands truck is a diesel, we fuel them at sam's club unless we are on the road, there has not been any accidental fuel mix ups. Please let me know if I can be of further assistance.
Tl* the contact owns a 2009 volkswagen jetta tdi. The contact stated that while driving 35 MPH, the vehicle stalled and all of the warning lamps illuminated. The vehicle was taken to the dealer. The technician diagnosed that the high pressure fuel pump was defective and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was 125,680 and the current mileage was 127,000.
Tl* the contact owns a 2009 volkswagen jetta tdi. The contact stated that while driving 35 MPH, the vehicle stalled without warning. The vehicle was towed to the dealer. The technician diagnosed that the fuel pump was disintegrating from the inside, sending metal shavings through the fuel system. As a result, the higher pressure fuel pump became defective and needed to be replaced. The manufacturer was made aware of the failure and they decided to cover the cost of the repair. The vehicle was not repaired. The failure and the current mileage was 90,205.
After returning from a service at the dealer, my 2009 sportwagen instrument warning lights displayed a flashing glow plug light followed immediately by a message to bring the vehicle to in for service. We were four houses down from our drive, and as we pulled into the driveway, the vehicle shut off and would not restart. It was towed to the dealer who reported metal debris in the fuel filter indicating a high pressure fuel pump failure and a cost for replacement parts (entire fuel system) totaling over $5000. This is a certified pre-owned vehicle, owned for less than one year. I called and filed a claim with vw USA.
Vehicle, 2009 vw sportwagen tdi, was traveling between 40-45 MPH when it suddenly lost power. Then the glow plug warning light came on along with the message 'engine malfunction, workstation' displayed in the multifunction display on the dash. Luckily narrowly avoided accident as car limped through intersection. Dealer noted that the problem is due to metal shavings in the fuel system due to part failure, presumably the high pressure fuel pump.
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