I was on the exit ramp of the interstate and the go to workshop warning came on along with the glow plug warning light. Vehicle lost power, I was able to get to a side street and turned off vehicle, it restarted and seemed fine drove about 2 miles and stopped for a light, car stalled and warning lights came back on. Car did not restart had push to side of road and tow home. Towed to dealer first of week. Found to be high pressure fuel pump failure of the diesel engine. This is the second one to go bad first one at 135380 miles and now at 228605 miles only 93225 miles on repair job. Vw repaired the first one, replaced entire fuel system at no charge, do to faulty hpfp. Even though this pump has less miles they will not help with repair cost. Both times car died at a major intersection and had to be pushed to side of road.
2009 Volkswagen Jetta fuel system complaints
Page 6 of 11: complaints 131 to 160 of 307, newest first, as owners wrote them.
While starting to accelerate after a stop, my 2009 jetta tdi shuddered and died with a "major engine failure" error and would not restart. The car was blocking traffic at a major intersection. Had to have the car pushed out of the traffic lane and then waited for a tow truck to tow it to the local dealer. After one day they said the had no idea what was wrong with it. On the second day the dealer called to say that they found the fuel pump had blown apart and there were metal shards throughout my entire fuel system and it would need to be completely replaced (approx $8-9000 in repairs). They also said that the warranty would not cover it unless I could prove that I only put diesel fuel in so had to provide receipts for my recent fuel purchases as well as fuel samples. Still waiting for the warranty company to decide whether or not they will cover the repair so I am without a vehicle while they haggle. Luckily I was almost stopped when it happened or it could have been a bigger safety issue (although I was in a car in a busy intersection causing a major traffic jam with many potential crashes all around me -- the honking horns and swerving cars attest to that -- as I sat waiting to be pushed out of the way).
Tdi diesel engine. Entered highway, car stuttered, engine died, displayed workshop code problem, glowplug light flashing. Restarted one time, traveled to parking area, engine died and would not restart. Code was p0087, fuel pump pressure failure. No previous problems or hints of this issue. Sudden engine failure. Very dangerous, was driving uphill, the one restart allowed me to leave road. Dealer noted no fuel contamination. System was properly primed on fuel filter changes. Used a ross-tech cable and software. Repair is expected to be about $7000.00. Previous diesel 2001 model was still running with 332,000 miles when this one was purchased. Tdiclub.com website has noted many of these failures, search hpfp, high pressure fuel pump. Vw is not furnishing pumps designed with the us diesel fuel quality in mind. Vw needs to correct this problem, there have been a lot of these failures.
I was stopped at a traffic light on a busy street when my jetta tdi sport wagon made a loud rumbling noise and stalled. It would not restart and was towed to the dealer. The dealer found metal shavings in the fuel system and suggested this was due to gas contamination of the diesel fuel since I had just fueled my car. However the diesel fuel was not contaminated with gas and the dealer replaced the entire fuel system, blaming this on a pump failure. I'm glad it did not happen 15 min earlier when I was traveling 55mph.
Rough acceleration with stalling and lurching, particularly with quick maneuvers. This has been an ongoing problem, just identified by the dealer at the car's 60k service check, so dates and mileage entered are estimated. They found metal filings throughout the fuel system and said that the high pressure fuel pump had been ground up internally. They stated that vw was aware of this issue, although this issue had not been mentioned at two previous visits for fuel changes and servicing by another local dealer. I thought it was just some air in the fuel line. They specifically did not mention anything about a the federal safety agency investigation, which I eventually found on the safercar website (the federal safety agency action number : ea11003). They did say that vw wanted all the parts that they are replacing, including fuel pumps, some lines, fuel filter, and fuel injectors. Work is to be completed on october 30, 2012.
Car flashed engine malfunction, died soon after, will not start up again.
I had just left my vw dealership it have an unrelated issues looked at, I had a service that wed. I pulled out of the dealership drove about a mile and my car flashed so kind of warning. I turned around to go back to the dealership and it died. I was less than a mile away from getting on the interstate where I would have been traveling at 70 MPH.
Tl* the contact owns a 2009 volkswagen jetta. The contact stated that while driving 70 MPH, the malfunction engine warning light flashed on the dashboard as the vehicle stalled. The contact was able to move the vehicle to the side of the road. The contact towed the vehicle to a dealer. The dealer stated that the entire fuel system needed to be replaced due to metal flakes entering the fuel system when the fuel pump malfunctioned. The failure mileage was 115,986. Updated 11/14/12*lj updated 11/15/12
Tl* the contact owns a 2009 volkswagen jetta tdi. The contact stated that while traveling 60 MPH the vehicle stalled. The driver was able to merge to the side of the road. The vehicle was towed to a private mechanic where it was found that the fuel system had failed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure and current mileage was 90,000. The VIN was not available.
Over the past 18 months, the dealer has replaced all three of the diesel fuel pumps in my car. The failures did not occur in traffic, nor was the car totally disabled. The purpose of this report is to add my data to the other reports already collected. My car has been fixed under warranty so far, but my warranty will expire in 15,000 miles. I am concerned as to the longevity of the replacement parts.
Car lost power and stalled. Glow plug light started flashing. Had the car towed to the dealer. Warranty repair. They said it was the accelerator sensor, but that made no sense to me. The car has performed okay since then, but I'm concerned the same thing will happen again. I am now out of warranty. This is a 2009 tdi jetta wagon.
While driving down the road, my warning light flashed a coil symbol, pulled the car to the side of the road and looked up the problem in the manual. Blinking coil indicated 'drive to local service' so I tried to crank the car, which started. Began to drive, but as I approached a hill and intersection the vehicle became sluggish and slow. Upon braking at intersection, the vehicle shut off. I was in the car with three of my four children, the oldest is 17 and has a dl, so I put her in the drivers seat and my 12 year old and I pushed the car out of the intersection to avoid collision. Called dealership, they said tow it in, and I have extended warranty to cover defects. The next day I am told that there is bad fuel, not gasoline but sweet smelling diesel.( sc is running cars on biodiesel which has a sweeter smell), warranty company sending inspector. His report says he smelled gasoline, but tech says impossible as the vehicle would never have gone 450 miles on gasoline before this malfunction. We feel that vw is trying to hide the problem under the gas companies and avoid major cost. Staring at $8000 repair bill for a car now worth $12k. We cannot afford this kind of expense as I am sure most consumers in america would concede. We have read and documented many cases where vw has repaired this problem in or out of warranty because of the defective part. Feel that this is just now an issue with the fuel, they knew the standards for highway diesel when they put the part in the car, shouldn't have sold it if it would not stand up to the pressure. Will not accept this as our fault. Cannot accept this as our fault.
Engine warning light goes on, car shuts down. Dealer says it is the emission flapper on the exhaust system and a new one costs $918 dollars. Vw customer service can't and will not do a thing about it. The dealer keeps a stock on this exhaust flapper and could do the job right away. Vw knows the problem is out there , and right now it proves to be a profitable one for them.
Vehicle stalled and would not restart while waiting in the left turn lane of euclid ave in bay city, michigan. Vehicle was towed to thelen vw service 0.5 miles away. I was allowed to remove personal items while tech was investigating. He showed me the filter and there was a little bit of metal shavings. He then opened a port on the pump and found a lot of metal shavings. The tech then said the pump failed and the entire fuel system would need to be replaced. The service rep said he would talk to vw to see what needs to be done next. This information is all I know as of the end of the day on 9/18/2012.
Tl* the contact owns a 2009 volkswagen jetta. The contact stated that while driving 20 MPH, the vehicle stalled and failed to restart. The vehicle was towed to the dealer, who diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. The failure and the current mileage was 87,000.
2009 jetta volkswagen tdi, with only 50500 miles on it. The car died in the middle of intersection at 35mph. This was during rush hour traffic. In the car was me 32, my wife 36, my daughter of 8 years old and son of 2 years old. It was a very scary event. I had it towed to the nearest vw dealership. It took them 3 days to look at this car and after I called 15 times, they told me that this fuel pump had been slowly breaking down inside the fuel tank, running through the lines and into the injectors. They have told my this could be extremely expensive. I have always used clean diesel, and filled up at new gas stations. This was just today I spoke with them, and I have done some researching and found this to be called hpfp issue. From as many cases I have seen posted on the internet, this should definitely be a recall.
We were driving on a two lane highway. The cruise control was set. Out of nowhere the car just quit. The gauges went to zero. The car didn't have power. We coasted until we found a clearing where we could pull off the road. We were able to apply the brakes to come to a complete stop. We were very lucky we were able to coast far enough to find a spot to pull off. There was not an emergency lane on the road. The closest town was 18 miles away. We put the car in park and tried to start it without any luck. After awhile it did turn back on and we were able to drive to the dealership.
Tl* the contact owns a 2009 volkswagen jetta. The contact stated that while driving approximately 35 MPH the vehicle suddenly stalled and an engine malfunction message displayed on the instrument panel. The vehicle was towed to the dealer who diagnosed that the high pressure fuel pump broke apart internally and the metal shavings from the fuel pump were found throughout the fuel system. As a result, all fuel related components needed to be replaced. There was an investigation under the federal safety agency action number: ea11003 (fuel system, diesel) that may be related to the failure. The vehicle was not repaired. The approximate failure mileage was 72,000.
Started my car for the second time that day, nothing out of the ordinary. About a mile away I experienced the car shutting down. I downshifted into second, turned back on but when I gave it gas it sputtered. I was on the side of the road for 1.5hrs waiting for tow truck. Mechanics computer describes the problem as low fuel pressure.
Tl* the contact owns a 2009 volkswagen jetta. While driving approximately 50 MPH, the vehicle stalled without warning. The contact attempted to restart the vehicle but it would not restart. The vehicle was towed to the dealer for diagnostics. The technician stated the fuel system would have to be replaced because it became contaminated by the fuel pump. There was an investigation under the federal safety agency action number: ea11003 (fuel system, diesel) that could have been related to the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 114,000. Updated 09/18/12*lj updated 09/19/2012
While driving at 50 MPH, my vehicle stopped accelerating and RPM would not increase above 2000rpm. The glow plug and check engine warning lights both came on. This almost resulted in an accident. I avoided being hit by a large truck while I was stalled in the center lane of a highway. I had my vehicle taken to the dealership for repair. The dealership replaced the fuel rail switch, but the same issue occurred in june 2012, july 2012, and august 2012. This appears to be an issue related to the hpfp (fuel pump). I am not very satisfied with the vw dealership's inability to correct this issue. I lose fuel pressure on a regular basis which causes safety concerns while merging into traffic.
I was driving my 2009 vw jetta tdi on I-81 n. Near the wytheville exit my engine malfunction light came on. The car immediately began to lose sped and power. I was able to coast up the exit ramp and into the exxon station. I turned off the car. The car would not restart. There were no vw dealers within 80 miles so I had it towed to a christiansburg, va shop that works on vw's. Its name is car force. They said it was the fuel load lift. They put in the part and in still would not start. After further investigation it was found that everything, including the fuel pump, was damaged. I had it towed another 40 miles to roanoke, va. The cost to repair is $7,000 - $10,000.
This is the tdi model. Glow plug light came on. Then car lost power, and engine warning light came on. Car died on exit ramp and wouldn't restart. High pressure fuel pump died sending metal shards thoughout system.
Felt a shudder in the drive train; a few seconds later the glow plug light began to flash; the multi-function computer flashed that there was an engine fault and to service the engine; the engine shutdown and I pulled over to the side of the road; engine would not restart; dealer analysis revealed the high pressure fuel pump failed apparently sending shards of metal particles downstream of the pump; pump and other hardware downstream of the pump are scheduled for replacement
2009 volkswagen jetta tdi. Vehicle ran out of diesel fuel, upon filling with new fuel vehicle failed to start. Vehicle was towed to volkswagen dealer to perform repairs. Dealership informed me the fuel injection pump went out and the entire fuel system needed replacement at a total cost of $8600.00. Due to the fuel injector pump going out caused metal shavings to enter the entire fuel system and allegedly requiring a complete system replacement. Simply because the vehicle ran out of fuel. People run out of fuel every day and are not put in my current situation with my volkswagen. This must be faulty engineering to result in a complete fuel system replacement for the sole reason of running out of diesel fuel. What I was told by the dealership o the necessary repairs and costs are absurd. Any help is appreciated. Thank you.
Tl* the contact owns a 2009 volkswagen jetta. The contact stated that the vehicle made a loud buzzing noise with the illumination of the instrument panel warning lights. The contact took the vehicle to the dealer and was told that the fuel pump failed. The failure mileage was not available.
While leaving a concert, the vehicle was fine leaving the parking lot. Once we increased speeds to 45 MPH, the engine completely shut down. The dials on the dashboard all fell to zero and the gas pedel no longer worked. We coasted into a small campground area off to the side of the road. After trying to restart the car three times, it finally started and we proceeded to go down the road, only to make it 500 more yards and pulled in to a hay stack pad. After numerous attempts to start while sitting on the phone wiht our insurance company, the car started once and died after sitting idle for three minutes. We then attempted to start it one last time and drove 25 MPH to the nearest gas station. We all got out of the car, locked it up thinking it may have something to do with an antitheft feature. We got back in the car and were able to drive 41 miles home at hiway speeds. The following day we drove 5 miles into town and it died again going 25 MPH. The closest volkswagon is another 25 miles away.
Abrupt deceleration to 30mph from 50mph d/t vehicle in front of me hitting their brake and turning. Then I accelerated to get back to the posted speed of 50mph. When depressing accelerator at approx 40mph heard a loud "pop", loss of power, glow light on dash came on and warning. Loss of power with 3 cars coming behind me so I quickly moved to the shoulder and restarted the car. Car turned over but was in "limp" mode - I was less than 1 mile from my house, so I pulled out and "limped" home. Contacted vw on monday 11/14/11 and my dealership. The car was flat bedded to the dealership and hpfp failure was diagnosed, vw paid in full for complete replacement of entire fuel system.
Tl* the contact owns a 2009 volkswagen jetta. The contact was driving 45 MPH when the vehicle stalled without warning. The vehicle was towed to the dealer for diagnosis and the contact was informed that the high pressure diesel fuel pump failed. The manufacturer was notified but offered no assistance. The vehicle was traded due to the defect. The failure and current mileages were 111,000.
I was driving my 2009 volkswagen vw jetta tdi diesel and it stalled while driving. Thank god it didn't stall while driving at a higher speed around a corner with oncoming traffic !!! I had it towed to my place and plugged in my obd reader and got 2 codes, po47a (undefined code) and po191 (fuel rail pressure sensor circuit range/performance). I did some research online and decided to try and replace myself, the exhaust pressure sensor #2 and then later the fuel rail pressure sensor with no luck either way. So I decided to tow it the my local vw dealer and the worst possible case scenario was the outcome. The dealer said it would cost $ 6,500.00 to repair and that the entire fuel system would have to be replaced due to fuel (metal) contamination and a bad high pressure fuel pump. Under my research online I've found that many customer's of 2009-2012 have had the same problem's that vw will not recall. I'm writing this in hope that someone may these many complaints and force the great vw empire to recall these problems before people, families , and children are severely hurt, handicapped, and/or killed. I invite anyone who reads this and all the other similar complaints of these vehicles to take this very seriously and think about if someone you love or care about was or can be hurt, injured, handicapped, or killed because vw wants to maximize their profits !!!!! Shame on vw and shame on anyone who has the power or authority to possibly do something about this and doesn't do anything !!!!!
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