2009 Volkswagen Jetta: harsh or hard shifting

Filed Feb 11, 2016 · Transmission · 120,000 miles · CT

Car is equipped with a dsg transmission. When shifting between park, reverse, neutral & drive vehicle's transmission fails. There is a loud clunking sound followed up by the prnds on the dashboard illuminating and and car being forced into a neutral state. Car has been looked at by several mechanics. Volkswagen dealership replaced the mechatronic unit. And independent mechanic replaced the dual mass flywheel as well. There is still no fix or change. Problem started around 120,000 miles.

Filed Jul 12, 2015 · Suspension · 60,000 miles · MI

2009 jetta wagon sportwagon 2.5l se discovered broken left rear spring while rotating tires. Last lower 3/4 turn of coil spring was broken off. Presence of rust at fracture surface suggests it had been broken for some time, before 60000miles. A few weeks later, at about 61000miles heard a clunking from the right rear corner of the car. Inspection revealed last lower 3/4 turn of coil spring was broken off, broke in the same place as the left side. Owners report online that this is a common problem with the jetta sportwagon and caused by the spring manufacturing process.

Filed Oct 9, 2013 · Transmission · 118,000 miles · PA

Vehicle down shifts hard when coming to a stop and seems to have delayed shifts when accelerator is pressed. Very unsafe due jerking motion when trying to stop or start.

Filed Feb 25, 2013 · Fuel system · CA

I was coming to a stop off a highway off ramp. My car died while coming to the stop. This has happened before and I've taken it to the dealership several times for this and stalling out while accelerating from a complete stop, and I was told there was nothing wrong. Today the car would not stay started after starting 8 times. I started from p and n, but once I put the car in d or s it would immediately shut down. Putting the car in r made a huge clunk. I was stuck and blocking a huge line of traffic! I am going to the dealer to find out what's going wrong, but this is unacceptable for any car to die for no reason.

Filed Jul 3, 2012 · Transmission · 6,500 miles · GA

My jetta sportwagen tdi with dsg transmission was purchased new in may 2009. Within 3 months of purchase, we noticed the car would jerk and slam into gear. Every time we had the car in for service we complained of the "jerk" or "slam". Then, in dec 2009 we received a warranty extension for the dsg tranny from 60,000 miles to 100,000. This obviously showed there were known problems. At all of it's scheduled maintenance appointments, I would mention the jerkiness. The dealership said there was no problems since they never felt it shift funny when they drove it. It wasn't even until 43,000 did anyone ride in the car with me to see! Not once did they hook the car to a computer to run for codes or faults. I did not have a check engine fault code either. We had the tranny serviced per the vw manual at a little over 40,000 miles and that did not help the car. Now, the car tends to downshift while completely stopped, still slams/jerks into gear, rocks back and forth when you put it in park and rolls backwards several feet when you put the car in drive from reverse (in our sloped driveway.) this never happened in the past, but now you have to "power" brake the car to ensure you don't roll back and hit the others in our driveway. Since I was getting no where, I finally called an opened a case with vw customer care. This time when I took the car in for service I mentioned the problem again and referenced my case number. They checked my car out today and said they ordered a new mechatronic unit. The service bulletins showed the exact symptoms that my car was doing, but we never got any help. It wasn't until I opened a case with vw that something was done. We'll see if this new part fixes our problem or not. I love my jetta, just not the crappy transmission!

Filed Jan 29, 2012 · Engine, Transmission · 86,000 miles · AL

2009 volkswagen jetta tdi at 53,000 miles my radiator went out due to a design flaw were a clamp rubbed a hole in the radiator. Vw would not cover under factory warranty, at 68,000 miles the alignment went out in the automobile, and finnally at 72,000 miles I noticed my transmission making a hard shift and a delay shift when taking off, I inquired about it twice at the dealer ship and was advise nothing was wrong. Then at 94,000 miles I started hearing a loud noise from my motor it is the dual mass cluch flywheel has gone out. The dealership wants $3000.00 to fix. I called vw of america, the vp I talked to, said just because the part was recalled in australia and canada it doesn't mean anything to them.

Filed Jul 21, 2011 · Transmission · 25,000 miles · 00

Dsg transmission is getting more frequent with the hard shifting/surging both forward and reverse and occurs usually when slowing down and then letting go of the brake upon a green light. Sometimes the car will roll back if on a slight incline when letting go of the brake. Vw dealership says that the dsg is a very "active" transmission and it is normal. I was told this on two separate occasions and going to bring my car in again until the problem is fixed.

Filed Feb 15, 2011 · Engine, Fuel system · 30,000 miles · CA

Glow plug indicator symbol flashing on dashboard. I had just left my house so I decided to drive around the block to get back to my house to check on the symbol. Within one block the car lost power, the glow plug indicator came back on (flashing) as did the engine warning symbol. My car could now only clunk forward at about 5 MPH. I made it over to the curbside, grabbed my manual, and walked home. I called the vw dealer and he said that he'd seen a couple of cases like this and that the car would have to be towed in." I had it towed to dealership (this was a saturday). On monday I heard that there was a problem with the fuel pump (hpfp) and that the whole fuel system would have to be replaced. Luckily, I was still under warranty. It's a very expensive repair. More luckily, this power failure did not happen on the freeway, which is where I was heading. I could have been killed. Please see this string of complaints about the fuel pump failure - which so far vw is denying is a problem: http://www.tdi-issues.com/hpfp-cases-tac68/. Also, please pursue this as a safety issue and consider a recall. There has been no guarantee from vw that this repair will not stop the problem from occurring again. When my car is repaired, I will still feel unsafe, since vw will not admit the part was faulty and will not clarify that they have replaced the hpfp with a new, improved version.

Filed Sep 14, 2010 · Fuel system · 22,000 miles · CA

While driving on the freeway in my 2009 jetta tdi sportwagen, I experienced a "clunk", a loss of power and a coil light on the dash that said "engine fault - workshop". I managed to keep going to a reasonable exit. As soon as the car stopped at a light, it stalled and would not start again. Car was towed to the dealer, who called it "fuel contamination".

Filed Sep 1, 2010 · Transmission · 4,000 miles · MD

Car shifts into neutral while driving,engine revs and car will not accelerate. When engine goes to idle, transmission will sometimes engage. Problem started at 4000 miles (now 37000) multiple calls to vw and trips to vw service with zero results. No fault codes,no repair. Last call to vw customer service I was told by the rep. Buy a new transmission and see whether the problem is resolved . This automobile was troublesome from the beginning with hard shifting and slamming into first gear. I also have a 2006 tdi with zero problems.

Filed Apr 1, 2010 · Transmission · 21,000 miles · CA

The dsg transmission mechatronic unit is faulting causing rough shifts between 1st and 2nd gears. Sometimes it takes a long time for the control unit to choose a gear and when it does, there is a hard hammering bang when it finally goes into gear. Vw is replacing the unit - however, it will take two to three weeks to get the VIN coded unit.

Filed Aug 10, 2009 · Transmission · 10,100 miles · OH

This is for a 2009 vw jetta tdi with a dsg transmission. The vehicle has a tremendous lag when pulling away from a stop, it also has a loud clunk and a hard jerk when coming to a stop. The vehicle has also seemed to be in neutral once and was still in drive, it would not move and the vehicle had to be restarted to move again. I have made a service appointment at my local vw dealer.