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2010 Volkswagen Jetta fuel system complaints

Page 4 of 11: complaints 71 to 100 of 303, newest first, as owners wrote them.

See the summary of 2010 Volkswagen Jetta fuel system problems: which part fails, at what mileage and related recalls.

Filed Sep 1, 2014 · Engine, Fuel system · 107,000 miles · VA

Driving around city street. Jetta began to lose power and the glow bulb indicator began flashing. After turning off and restarting the car I drove for another two blocks then the glow bulb indicator came on again paired this time with the red battery indicator. After that the car rolled to a stop and would not turn back over.

Filed Aug 27, 2014 · Fuel system · 76,885 miles · CA

Traveling south on hwy 101, 55 miles north of san louis obispo, ca at an approximate speed of 65 MPH,the engine lost power, and the vehicle came to a stop. The engine could not be restarted. The vehicle was towed to perry volkswagen in san louis obispo, ca. The vehicle was diagnosed as a failure of the high pressure fuel pump sending slivers of metal throughout the fuel system. The service representative stated that this was not an uncommon issue with the turbo diesel model and that they currently have two vehicles in their shop with the same issue. We have always fueled the vehicle with lower sulfur diesel fuel in california and have never fueled the vehicle with gasoline. Vw previously had a recall to install a "device" to prevent fueling with gas nozzles from the service station pumps. The service representative indicated that vw knows of the problem and will fix the vehicle at no charge. We also have a 2009 vw jetta tdi that experienced the same problem in june 2014, which was repaired at commonwealth vw in santa ana, ca. I am reporting that incident in a separate report. It is my position that vw should be recalling all of these vehicles to fix the problem before it happens rather than fixing one at a time after it happens; exposing consumers to potential fatal accidents on highways.

Filed Aug 22, 2014 · Engine, Fuel system · 66,534 miles · IN

Failure of the high pressure fuel pump in a vw jetta sportswagen tdi. Volkswagen made the repairs under warranty, for which I am appreciative. However, I am concerned it will happen again.

Filed Aug 20, 2014 · Engine, Fuel system · 37,000 miles · IL

Had driven just a few miles and was coming up to a stop at a major intersection in heavy traffic. Glow plug light lit for a second and engine immediately stopped. Engine would crank, but would not start. Have been told the problem is the high pressure fuel pump. I drive long distance in this car at all times of day. The car died immediately, leaving me in the middle of the street. Very dangerous.

Filed Aug 13, 2014 · Fuel system · 33,700 miles · FL

Tl* the contact owns a 2010 volkswagen jetta. The contact stated that the fuel pump failed while driving at various speeds. The vehicle was taken to a dealer where the technician diagnosed that the fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 33,700.

Filed Aug 5, 2014 · Engine, Fuel system · 172,000 miles · VA

Was driving my 2010 vw jetta sportwagon tdi at approx. 55 miles per hour when my service engine light came on and glow plugs started flashing. Car began to buck as if not getting any fuel through the system. Car stalled out on highway within a minute of the service lights flashing and will not restart. Luckily the cars behind me barely avoided hitting me as there was zero warning. Had to be towed to my garage, expect diagnosis tomorrow but after reading up on other complaints I am pretty sure they will report back that it is a hpfp issue and the system will need replaced.

Filed Jul 31, 2014 · Fuel system · 45,000 miles · FM

I was driving my vw on a 3 lane road when the glow plug light began flashing and about 2 minutes later the car engine shut off and would not restart, which left me in the middle lane blocking the evening rush hour traffic on a very busy road. The vw service shop tells me that the fuel pump broke and there is metal in my fuel filter. I have always fueled with diesel from shell and I can obtain all of my receipts to prove it since I always use my credit card to pay for fuel.

Filed Jul 29, 2014 · Fuel system · 125,000 miles · AL

I was traveling in rural alabama and my engine failed; I pulled over and it would not crank. It is currently in the shop. Fuel pump failure.

Filed Jul 27, 2014 · Fuel system · 87,208 miles · CA

While on the freeway the car lost all power and died. The codes indicate that it is the fuel pump. This seems to be a common issue on the tdi engines. 000135 - fuel rail/system pressure p0087 - 000 - too low freeze frame: fault status: 01100000 fault priority: 2 fault frequency: 1 mileage: 140659 km time indication: 0 date: 2118.14.04 time: 01:27:53 freeze frame: RPM: 2208 /min inj. Quantity: 21.7 mg/str (no units): 5.0 pressure: 1400.0 bar pressure: 1112.0 bar temperature: 52.2c tank cont.: 24.4 l

Filed Jul 23, 2014 · Engine, Fuel system · 76,126 miles · NY

2010 jetta tdi. Driving on road at about 35 MPH when car suddenly stalled. Glow plug light flashes, "service engine now" on display. Traffic was light and speed was enough to coast to safe location. Car would not restart. Towed to dealer. Dealer replaced some relay part but.... The very next day same thing. Car died while driving. Same symptoms as above. Again no warning prior to stalling. Towed to dealer. Dealer had car for a few days but could not find or reproduce problem. Checked ground connections as advised from vwoa technical assistance. Returned car to me with a 'let's wait and see' attitude. Third time, about 1500 miles later, same thing. This time on highway traveling at about 45 MPH in heavy traffic. Car towed to different dealer. At the moment they can't diagnose or reproduce problem. My opinion is some fault is telling computer to kill engine. As a safety issue, I would think engine should remain running so that I can safely drive off the road and out of traffic and harms way. If this assumption is correct, then there has to be a limited number of reasons why engine should stall, instead of going into 'limp mode.' my research found reference to pe10034, but can't find article. Three times car stalls without warning. All 3 times on road. This is a safety concern, and local dealers seem hesitant to request help from vwoa ta. Dealer 1 did contact vwoa ta for support and guided fault finding didn't find anything. Dealer 2 still has no clue. No mandates on local vw dealers, by vwoa, to keep and share service records beyond warranty period, on national database, so other dealers have no idea what first dealer did. Keeping all dealer service records on national db will help spot issues sooner. Dealer 2 will hopefully ask vwoa ta for support beyond what dealer 1 did. Is there an escalation for this? What are my options?

Filed Jul 7, 2014 · Fuel system · 107,500 miles · IL

The car lost power and could not drive faster than 20 MPH, drove if off of the highway and into a gas station where the car died and could not be restarted. Towed it to a volkswagen dealer, they reported it was a fuel pump failure and that the entire fuel system would need to be replaced at a cost of $6100.00.

Filed Jul 6, 2014 · Electrical, Engine · 70,000 miles · MD

I was driving on the highway and the check engine light came on. The vehicle would not hold speed or accelerate. I pulled off the highway and the vehicle stalled out and would not restart. We replaced the high pressure fuel pump and fuse box. The car still will not start after a new fuel pump and fuse box, and we have been told that the wiring harness needs to be replaced.

Filed Jul 2, 2014 · Fuel system · 50,448 miles · FL

2010 jetta sportswagen tdi april 2012 - 50k miles - fuel pump system failure. Vw found metal shards throughout whole system, all had to be replaced. Cost over $7,000 paid for by vw. Fuel was tested and found no fault of driver (I.e., no gas). Faulty fuel pump. February 2014 - 97k miles - second fuel pump failure. Same issue, metal shards through entire system, all had to be replaced. Cost over $8,000 paid for by vw. Fuel tested again and no fault of driver. Had to tow our car home from vacation several hours away. There should be a recall for these cars. It's dangerous to have your car stop working all the sudden, and it will leave you stranded. Not to mention, you can anticipate it happening every 50,000 miles. Not a dependable car.

Filed Jun 30, 2014 · Fuel system · 57,000 miles · CA

Driving and glow plug light started flashing on dash and lost power (max about 40 MPH). Pulled over and turned off vehicle. Started again, glow plug light went away and vehicle still not at full power (max about 40 MPH). Then, a solid glow plug and check engine light came on and vehicle died. Vehicle would not start. Mechanics diagnosis: high pressure fuel pump (hpfp) failure (disintegrated) and metal pieces contaminating the entire fuel system.

Filed Jun 30, 2014 · Fuel system, Transmission · 57,473 miles · CA

Driving on highway and all engine power was lost. Car was able to limp to shoulder. Tried to restart vechicle with no luck.

Filed Jun 26, 2014 · Fuel system · 106,000 miles · NC

I was driving home with my 5 year old daughter in the back seat. As I approached a blind curve on hwy 133 in brunswick county nc, my car shut off and the diesel fuel light came on. I was almost hit by two vehicles behind me at the time because I reduced speed and they could see well inside the curve. I had it towed to the mechanic and he indicated that it looked like a high pressure fuel pump failure. He said this was an ongoing problem with volkswagen. It could have cost me my life.. 2010, jetta tdi.

Filed Jun 17, 2014 · Engine, Fuel system · 64,650 miles · CA

2010 vw jetta sportwagen tdi. Car lost power at highway speeds. "glow plug" indicator illuminated and hud displayed "service immediately." was able to safely pull over to shoulder. Car would not restart. Had to be towed to nearby dealership. Informed today that high pressure fuel pump (hpfp) had failed and would be covered under extended warranty. Will be without car for 5-10 days. Car is located 1 hour away from home. Rental car was offered, but I would have to get out to dealership to pickup. This is the second occurrence of hpfp failure on vehicle. Similar occurrence (loss of power on highway) happened on march 24, 2011. Again, car was stuck in dealership far from home.

Filed Jun 13, 2014 · Fuel system · 88,112 miles · NJ

Upon changing the fuel filter, the mechanic noted that there were visible metal particles in the filter housing. This is the second fuel filter change to show metal filings. Two different certified mechanics noted that this is a symptom of high pressure fuel pump failure and if the fuel pump fails at high speed it could be a safety hazard. Volkswagen refuses to proactively replace the failing fuel pump.

Filed Jun 7, 2014 · Fuel system · 56,309 miles · CA

My 2010 jetta sportswagen tdi diesel stalled while moving from a driveway onto a residential street. There was no warning of imminent disablement except for a 5 seconds of engine "sputter". The weather was warm and dry, and the battery had just been replaced. The vehicle was trucked to the vw dealership in cerritos ca. The service manager seemed to sense the nature of the problem, and the car was inspected by a vwoa representative on the following business day. Metal contamination was found in the fuel system. The fuel system was replaced, including the fuel pump, after one extra day of waiting for the delivery of the necessary parts. Although the vehicle was out of warranty, vwoa approved the repair at their expense. I feel that this type of abrupt engine failure is a serious safety issue that could have caused a crash if it occurred on a more heavily traveled roadway.

Filed May 27, 2014 · Electrical, Engine · 68,000 miles · PR

I was driving down the road when I accelerated hard and I predndio light of "glow plug" on the panel, the car lost power and was limited to spend two thousand RPM's coming home that was close. I did nothing that night, I followed turning on the light in the panel. The next day I turn it normal, I turned on the light ... Then it caught me way to work again and I return to my home, I turned on and off and it caught and never turn off. Take it to the vw service center and was told that the pump has fault injection and particulate throughout the fuel system. Tell me that the repair will cost more than 4000 dollars ... And the worst is that no warranty.

Filed May 19, 2014 · Fuel system · 115,996 miles · CT

Summary: while driving on the highway in the high speed lane in traffic at night in a unlit area of rt 84 in willington ct. Going to pickup my teenage daughter and her 2 friends after a concert car without warning lost all power. I had to navigate through 3 lanes of traffic without power steering or power brakes to the breakdown lane. I made it to the breakdown lane but ended up close to the road in a rural dark unlit part of the highway. The car would not restart and had to be left leaving me stranded late at night and I am disabled with diabetes and several other serious health issues.I could feel my blood sugar was dangerously low with nothing in the car to stablize it. I had problems contacting help because of the time of night and lack of cell service in that area. Upon further investigation it was found that the problem with the car was the high pressure fuel pump exploded sending metal throughout the entire fuel system. I think it is unaceptable for this to happen without warning. My daughter and 2 friends were also stranded 60 miles away in worcester ma.vw is aware of many thousand of this same event but won't recall. I think the ntsb should demand a recall. I am sure people have died and been seriously injured in similar events. Cost of repair $11,000.00 or more to replace the entire fuel system.I called vwoa for support and they said they wouldn't cover the repair. I then called the dealer who sold me the car vw of hartford ct. And they were rude as they told me I would have to pay for any repairs.I am low income and with my health issues I thought this car would outlive me. I don't have the money to fix this and I shouldn't have to. Vw is covering these issues even out of warranty to quiet the ntsb but won't cover mine the poor disabled man.

Filed May 18, 2014 · Fuel system · 115,996 miles · CT

1while driving on the highway in the high speed lane in traffic at night in a unlit area of rt 84 in willington ct. Car without warning lost all power. I had to navigate through 3 lanes of traffic without power steering or power brakes to the breakdown lane. I made it to the breakdown lane but ended up close to the road in a rural dark unlit part of the highway. The car would not restart and had to be left leaving me stranded late at night and I am disabled with diabetes and several other serious health issues. I had problems contacting help because of the time of night and lack of cell service in that area. Upon further investigation it was found that the problem with the car was the fuel pump exploded in the fuel tank sending metal throughout the entire fuel system. I think it is unacceptable and dangerous for the fuel pump to explode in a tank of fuel without warning. Vw is aware of many thousand of this same event but won't recall. I think the ntsb should demand a recall. I am sure people have died and been seriously injured in similar events. Cost of repair $11,000.00 or more to replace the entire fuel system. Updated 11/24/2014

Filed May 13, 2014 · Engine, Fuel system · 85,000 miles · CA

I had what appears to be a fuel system failure. I was turning left after stopping at a red light. I was traveling at @20 MPH. 100 yards down the block, the engine lost power, the check engine light came on, as did the diesel coil icon. The car was dead instantly. There was no warning, no gradual failure, no time to get out of the street. Please note, I had my vehicle regularly serviced at the vw dealership, including installing the fuel intake coupling that was the subject of a recall about a year ago. The service manager said there was some bad diesel going around in the county where I live, but when pressed admitted the bad fuel had not been traced to any particular brand, but had appeared randomly. He did say that my entire fuel system would be replaced on vw's dime, even though I am long out of warranty, and that it could take 2 days to a week to perform the service. There is nothing on vw's website about this problem, nor are there reports of bad diesel fuel in the county. The blogosphere has reports of problems in the design of the high pressure fuel pump that causes it to break down and shed bits of metal throughout the fuel system. I am very lucky that this happened at 20 MPH on a town street in the middle of the morning and not at 65 MPH on a highway with lots of traffic. I am glad vw is covering the cost of repairs. But I have personally recommended this otherwise terrific car to many people, some of whom have chosen to buy it. I am now worried that someone might get dead because of this, especially since vw is evidently only correcting this design problem after an entire system failure. I am also unable to confirm that vw engineers have redesigned the fuel pump that they are in theory installing in my car as a repair. Do you have any information?

Filed May 5, 2014 · Fuel system · 98,000 miles · NY

Tl* the contact owns a 2010 volkswagen jetta. The contact stated that while driving approximately 50 MPH, the vehicle stalled without warning. The vehicle was maneuvered to the side of the road. The vehicle did restart after a few attempts, however, the vehicle did not accelerate above 50 MPH. The vehicle was taken to an independent mechanic who diagnosed that the number two fuel injector needed to be replaced. There was a recall under the federal safety agency campaign id number 11v490000( fuel system, diesel). The VIN was not included and the vehicle had not been repaired. The manufacturer was notified of the defect. The approximate failure mileage was 98,000.

Filed Apr 30, 2014 · Fuel system · 75,000 miles · TX

Vehicle indicated a check engine light, and flashing glow plug indicator. Driving vehicle to repair shop, and vehicle suddenly stopped in traffic and would not restart. Very dangerous situation as morning traffic was heavy and aggressive. Managed to get vehicle to side of the road without injury or property damage. Vehicle towed to dealership. Preliminary evaluation is failed high pressure fuel pump.

Filed Mar 27, 2014 · Engine, Fuel system · 48,000 miles · GA

Driving on highway on 12/15/13 and as I accelerated, I lost power and "check engine light" came on. Car fell to 50mph and I exited highway immediately, stopped the car, re-started and the car and light was still on. Showed error code g450 and the "exhaust pressure sensor 1" was replaced by dealer in january 2014. Glow plug light also came on intermittently at that time. Two months later (february, 2014), "glow plug light" came on again intermittently. Turned off car and started it again and light went out. Dealer says p0237 code means intermittent failure of "boost pressure sensor" and "sensor harness". Vw advises the car is not drivable due to unpredictable performance of turbocharger on engine performance due to failure of this sensor. The loss of power has been documented widely for this engine (pump, carbonized intake, other?), but vw has accepted no responsibility for the problem. Car is 4 years old with 48,900 miles. Repairs are approaching $1000 at this time.

Filed Mar 8, 2014 · Engine, Fuel system · 51,848 miles · MD

Came to a stop at a light and the car was fine at first. Then, all of a sudden the rpms started bouncing around and the car turned off. It wouldn't turn on for about a minute and I was able to drive off. The incident has happened again on at least 3 occasions. Name-brand diesel has always been used, full maintenance has been followed including fuel filter replacement and dsg transmission service.

Filed Feb 27, 2014 · Engine, Fuel system · 42,248 miles · VA

Vehicle staled out with complete loss of power, would not restart. Had car towed to vw dealer, and it took 8 days for them to fix. The high pressure fuel pump failed and contaminated the whole system. It was covered under the warranty but I was lucky I was not on the highway. If the 2010 jetta wasn't under warranty it would have cost $4660.22 to fix it.

Filed Feb 24, 2014 · Fuel system · 32,000 miles · CA

After driving for 5 minutes and with no warning whatsoever the glow plug light started flashing and the check engine light came on. I lost 80% of my power. Drove it for 5 more minutes and it stopped and would not start. Towed it to the dealer who turned the ignition on and after hearing my description of the failure said it is most likely a fuel delivery system problem. He seemed to know what was wrong and said that if the hpfp failed I probably had metal throughout the system which would be a major repair job.

Filed Feb 21, 2014 · Engine, Fuel system · 62,300 miles · IL

I was driving down the street when dash lights came on...within minutes I lost power and eventually my car shut down. My hpfp went out and has sent shards of metal throughout the system. Apparently to the grand total of at least $7500 possibly more. I've been reading and see this is an is with the vw tdi motors I drive a 2010 vw jetta tdi... At this point the fuel system needs flushed and or replaced I'm questioning the condition of the rest of my motor if metal pieces have been flushed through it.

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