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Volkswagen Jetta steering noise problems

13 of the 9,926 owner complaints about the Volkswagen Jetta describe clunking or noise when steering, most of them for the 1998 model year.

owner complaints
13
worst model year
1998
typical mileage
60,450
Is there a fix? There is 1 recall for this area of the car. See below

By model year

  • 2015
    1
  • 2014
    2
  • 2013
    2
  • 2011
    1
  • 2006
    3
  • 2000
    1
  • 1998
    3

What owners say

Filed Aug 9, 2022 · Suspension · NH

Left front coil spring broke. Made popping sound while turning. Coil spring has two pink and two white dots.

Filed Oct 25, 2019 · Electrical, Engine · TN

Tl* the contact owns a 2015 volkswagen jetta. Upon starting the vehicle, all of the warning indicators illuminated on the instrument panel. The vehicle was driven to gossett volkswagen germantown (7420 winchester rd, memphis, tn 38125, (901) 405-4909) where the contact was informed that a new battery was needed for the key remote. The failure continued to occur after the battery was replaced. The dealer stated that the vehicle's battery needed to be replaced. Once the battery was replaced, the vehicle was able to start and operate properly. Days later, the contact stated that the vehicle would not start and the steering wheel seized without warning. The vehicle would only operate when the contact drove in the emergency start feature mode, and the "no key" warning indicator would flash. The contact was able to resume normal driving; however, every time she touched a feature on the steering wheel, a pinging noise would sound and the speedometer would flash. The manufacturer was not notified of the failures. The vehicle had not been repaired. The failure mileage and VIN were unknown.

Filed Dec 3, 2018 · Airbags, Electrical · 85,000 miles · CA

A few weeks ago, I reversed (at an angle) into a parking spot and the steering wheel started making a clicking sound. The sound ensued when making any turns with the vehicle. One day, while parking, the steering wheel clicked and there was a snap sound. Upon re-entering my vehicle, the airbag error light came on and all steering-mounted controls were disabled. After further research, this issue is related the to the clock spring issue (recall) for volkswagen vehicles. However, the model and year (jetta hybrid, 2014) of my car is not listed under the recall list. I have spoken with my local vw dealer, and they have basically told me the issue is not covered under the clock spring extended warranted vw issued.

Filed Aug 4, 2018 · Airbags, Steering · 110,000 miles · MD

Took car in for recall at volkswagen dealership. They "forgot" to do recall on airbag. Next time they performed recall but steering wheel is clicking, horn does not work, none of the steering wheel buttons function and airbag light remains on. Took car for an expensive engine repair and I told them the recall was not completed as the recall should have been and they told me the other volkswagen marked it as complete and it would cost me $2000 because airbag has been ripped out and disconnected. So I have no horn, no steering wheel function keys, a steering wheel that clicks when a hard turn is made and a ripped, disconnected non-functioning airbag.

Filed Apr 27, 2018 · Airbags, Driver assistance · 60,450 miles · TX

Takata recall. I have a 2014 volkswagen jetta gli edition 30 w/navigation. My airbag light came on while I was driving that's right in motion. The same day my steering wheel started clicking when I turned it to the left one day. I went to use my horn and it wouldn't work. Then noticed all of my all the buttons on my steering wheel were not working either. The steering wheel buttons are the controls for the navigation settings, time, phone. There isn't a way to change setting using the console buttons. The steering wheel controls are the hub of setting controls. I can not use my horn for anything. 18 wheelers swaying, someone not paying attention I can not use my horn for any of these reasons. Every time I get in my car I am without an airbag. I went online to do some research. I found a recall for the 2014 jetta I printed out the recall # and took it to the dealership and said this recall and the clicking on my steering wheel match. Can you fix this here? The representative then told me that he was sorry the recall did not include the gli 30 year anniversary edition jetta. The shop would not order the part without a diagnostic which cost me $120.88. Once the diagnostic was complete I received a call "ma'am you are correct the clock spring is what needs to be replaced and the part is $290.07 and labor $316.88 with tax a total of $682.33 even though everything matched the recall. Because this recall isn't expanded and doesn't include the correct cars. I have had to pay $803.21. I am out safely driving with a airbag or the safety of a horn. This recall does not include all cars affected.

Filed Apr 27, 2013 · Brakes, Engine · 25,869 miles · CA

Was driving and heard a clicking sound, shortly after my steering and brakes locked up, and then the entire car stalled. I was unable to restart the engine. Had car towed into the vw dealership where they told me my fuel (diesel for jetta tdi) was contaminated causing the fuel pump to burst which lead to metal shards destroying the entire fuel system. However, I am 100% positive, and have receipts for proof, that the car had been filled up with diesel gas about 1 week prior to the incident and was running completely smoothly up until the sudden break down.

Filed Mar 15, 2011 · Steering, Suspension · TX

Sub-frame shifting causing a popping noise when turning. Leads to loose steering, wander, and severe flexing of front end when going over bumps. Due to weak sub-frame bolts, contributing to lower control arm wear.

Filed Nov 17, 2008 · Steering, Suspension · 84,000 miles · TX

Tl*the contact owns a 1998 volkswagen jetta. The contact stated that the control arm bushing needed to be replaced because it made a noise and caused the vehicle to lunge forward when stopping. A mechanic stated that the replacement would cost nearly $500. In addition, the steering rack would make a noise when the steering wheel was turned. The mechanic added steering fluid and informed the contact that there was a substantial leak, which was worsening. The estimate to repair the leak was $1,084.84. The vehicle has not been taken to the dealer. The current mileage was approximately 86,000 and failure mileage was approximately 84,000.

Filed Oct 11, 2006 · Brakes, Engine · 3,700 miles · CA

I leased my 2006 jetta 2.0 in january 2006. Currently the car has stalled on me 4 times and I have had numerous failed starts. The vehicle fails to start when I use the main key and the valet key. This problem has become pretty consistent now that I have put more miles on the vehicle. I am now at 20k and its been a headache all the way. I can only be thankful that when the car stalled on me on numerous occasions that I was not in heavy traffic. The dealership says that they can not identify the problem and therefore there is nothing that can be done. Supposedly, the car starts without a problem when it is in their service bay. In addition, when I first got the vehicle, my back seat latches were broken causing the back seat to lunge forward during hard stops and turns. This made my jetta a two passenger vehicle! Also, the hazard lights and switches were malfunctioning. The front suspension or the brakes make a grinding noise or they have a loose feel, I haven't been able to put my finger on it yet. Im taking it to the dealership once again tomorrow! My steering column make a faint squeaking noise during turns, I have no idea what that problems is. In the morning after I can get the car started the engine is loud for about two minutes. The dealer fixed the latch problems but the other problems go unfixed and remain a huge mystery.

Filed Sep 18, 2006 · Body, Electrical · 10,207 miles · CA

I have a 06' jetta it has 10,000 miles on it and has had several problems. 1. Stero broke after 2 mo. And 6 cd's were stuck in damaged cd player and I still have not recieved them back like I was told after 4 months of being fixed. 2.paint was peeling off front bumper, was repaired. 3. Back center console would not stay in place. 4.steering wheel makes sqeaking noise when turned to the right. 5.hazard button fell into dash. 6.paint is now peeling again. 7.chrome on wheel is peeling. 8.a brand new transmission had to be put in after 3 attempts of fixing it vw tech support told the valencia service department to just replace it. 9.when replacing the transmission the service department noticed that the drive shaft which is holding the axel spinndeles and wheels altogether to the steering wheel. The bolt was stripped and tech support said it was a factory malfunction and unsafe to drive unless fixed .we came to find out the squeaking noise from the steering wheel was due to this problem.

Related recalls

Steering: hydraulic power assist systemReported January 22, 1990 · 225 vehicles affected
What is wrong
Power steering pump bracket is subject to breakage due to excessive tension caused by a lack of clearance between the pump mounting bracket and sealing flange edge of the oil pan.
Risk
Bracket breakage could allow power steering pump to loosen and drive belt to slip, resulting in the need for unexpected increased steering force with the potential for an accident.
Remedy
Replace power steering pump bracket.

Recall number 90V007000 · Recall details

Questions about the Volkswagen Jetta steering noise

Which Volkswagen Jetta years have clunking or noise when steering problems?

The model years with the most reports are 1998 (3 complaints), 2006 (3 complaints) and 2013 (2 complaints).

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