The contact owns a 2019 Volkswagen Jetta. The contact received notification of the federal safety agency Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Additionally, the contact stated while driving approximately 35 MPH, the vehicle stalled. The contact stated that the vehicle stalled, and she became aware that several unknown warning lights were illuminated. The contact was able to restart the vehicle and continued driving to the residence. The contact stated that the failure recurred the following day. The contact drove the vehicle to a local dealer who diagnosed that the "front assist systems" needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred with several unknown warning lights illuminated; however, the contact was able to stop the vehicle before the vehicle stalled. The vehicle was driven back to the same dealer. The vehicle was repaired. The vehicle was taken back to the dealer for the tire pressure warning light becoming illuminated. The vehicle was diagnosed, and it was determined the driver’s and passenger’s side front lower control arms were defective. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 31,000. VIN tool confirms parts not available.
Volkswagen Jetta ball joint problems
20 of the 9,926 owner complaints about the Volkswagen Jetta describe ball joint or control arm failure, most of them for the 2001 model year.
- owner complaints
- 20
- worst model year
- 2001
- typical mileage
- 60,000
By model year
- 20191
- 20141
- 20114
- 20101
- 20062
- 20041
- 20021
- 20014
- 19991
- 19983
- 19971
Often reported together
Steering noise 3Pulling 2Stalling 2Transmission failure 1Sudden acceleration 1Seat belt 1Power steering loss 1Overheating 1
What owners say
Tl* the contact owns a 2014 volkswagen jetta. While driving 10 MPH, the contact heard a clunking noise coming from the front driver's side of the vehicle. The contact coasted the vehicle over to the side of the road and noticed that the front driver's side wheel was bent outwards and the lower control arm was detached. In addition, each time the vehicle drove over a bump in the road, the clunking noise would occur. The vehicle was towed to brandon volkswagen (located at 9816 e adamo dr, tampa, fl 33619, (813) 630-4000). The technician informed the contact that the driveshaft, tie rod, shock absorber and control arm needed to be replaced due to corrosion. The vehicle was not repaired due to the repair fees and the extended warranty, which would not cover the repairs. The vehicle was later towed to reeves volkswagen (located at 11337 n florida ave, tampa, fl 33612, (813) 935-3354) for a second opinion. The dealer diagnosed that the front driver side lower control arm was detached due to corrosion and the front passenger side and rear control arm were heavily corroded and the subframe needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failures and provided case number: 190467342. The approximate failure mileage was 33,009.
Broken trailing arm after 3 days of purchase from dealership dealership refuses to fix it recall for my car rear trailing arm I was driving and the car started jumping it seemed like, lost control of my vehicle then I could no longer drive it. Towed car to dealership and was told that I broke the rear control arm and refused to fix it. I do believe that it is the rear trailing arm. Is my broken trailing arm covered under the recall? If so, isn't my dealership where I got the car required to fix this?
Loose steering chance of loss of control due to incorrect tie rod end from kit specific to vehicle. Resulting in ruined tires and alignment. Https://www.autopartswarehouse.com/sku/volkswagen/jetta/replacement/control_arm_kit/2004/tdi/4_cyl_1-dot-9l/repv281502.html . The kit I believe has a tie rod end meant for a preious generation volkswagon as it is smaller in diameter and cannot taper lock. It took about a month of driving for it to loosen up. The physical problem is the outer tir rod but the inner tie rod is of a smaller diameter and adjustments were made installing so the dust boot would properly seal but it was mechanically compatable.
Rear left tie rod fractured resulting in loss of steering control at 45 MPH on a wv hwy 152.
Tl* the contact owns a 2001 volkswagen jetta. While driving at various speeds, the vehicle overheated and stalled without warning, the parking brake failed, and the rear driver side door had issues opening. The contact also stated that the vehicle leaked fluid. The vehicle was taken to the dealer where it was diagnosed that the main coolant fan, engine valve cover gasket, both rear shock and mounts, both front strut mounts, front lower control arm bushing, and both outer tie rods needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failures. The failure mileage was 137,354.
I had an accident wete care veried hard left and had accident. Insurance and local authorities blamed me for incident. Car front end wad completely rebuilt and within one year I have a lower control arm that has broken due to manufacture defect. Mold of steel to ball joint- rubber. It has broken again and vw will not stand behind stating warranty on chassis components are one year. How does a mojor chassis component fail and and a high safety issue, not stant behind this type item. It has now torn up a new front strut and top strut tower. What are my options as I just had recall completed for failure of rear trailing arms and vw inserted plates to strengthen. What arey options as this is a grave safety issue and im being asked to spend 3k to replace after we just spent 14k to rebuild front suspension after accident.
A 1997 volkswagen jetta gt, equipped with frontal airbags was in a collision due to the use of aftermarket parts, which included after market ball joints not supplied from the dealer, this part failed after 12.7km on the highway traveling at 110km/h 65mph, the car steering was very shaky when entering a slight turn on the highway, the front right ball joint had fractured in the hub knuckle and had caused the wheel to collapse, the steering was no longer working because the tires where not on the ground, the car was resting on the rad support and front axle of the car, braking also failed due to the majority of the braking force being on the front wheels that were not making contact with the ground. The car then struck a guard rail 3 times before coming to a complete rest, airbags did not deploy as there was no need due to the angle in which the car struck the rail. Safety belts worked and cars mechanical operation (besides front suspension, and body damage) was still fine. Wheel bearings, brake pads and rotors were all replaced a week previous to crash. Beware non-volkswagen parts.
Late in april, 2013 I installed a passenger side control arm on a 1998 vw jetta tdi. The control arm was purchased from autozone ( their part # 520-782) as an assembly with the ball joint installed. The car ran fine for about 2 weeks. Then while driving it began pulling to the right. On examination, 2 of the 3 bolts which hold the ball joint on the control arm were missing, and the third was easily removed by finger. When it was installed all 3 were in place. The one bolt remaining did not have any locking compound, nor did it have a mechanical locking device, such as a lock washer or lock nut. I installed 3 hardened bolts with locking compound, and the car has been fine for the past 5 days. If the third bolt had fallen out, the vehicle would have been impossible to control, and the probable result would have been a crash.
Vw has replaced control arm bushings and the new bushings have failed shortly thereafter.
Related recalls
Suspension: rear: springs: coil springs
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
- Risk
- If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 42J5.
Recall number 19V188000 · Recall details
Suspension: rear: springs: coil springs
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
- Risk
- If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 42J2/42J3.
Recall number 18V904000 · Recall details
Suspension: rear
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.
- Risk
- The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1‑800‑893‑5298.
Recall number 14V656000 · Recall details
Questions about the Volkswagen Jetta ball joint
Which Volkswagen Jetta years have ball joint or control arm failure problems?
The model years with the most reports are 2001 (4 complaints), 2011 (4 complaints) and 1998 (3 complaints).
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