2014 Volkswagen Tiguan: clunking or noise when steering

Filed Sep 19, 2022 · Airbags, Electrical · MI

Turned the steering wheel, heard a popping noise and then an airbag error appeared. The horn no longer works either. Assumed to be the known clock spring issue for this year/make/model.

Filed Dec 9, 2019 · Airbags, Electrical · 145,000 miles · MN

A clicking sounds started coming from the steering wheel while turning, at one point the air bag light turned on, and from that point forward, the controls on the steering wheel no longer work, including the horn. The clicking sounds from the steering wheel is still present while turning. I called a place that specializes in vw and they suggested I call vw dealer instead because it was a safety issue and highly likely a recall. I called vw and they stated it was not a recall but part of an "extended warranty", which my car does not qualify for due to the miles on the car. After some research, it seems this is a very common issue with vw, and they are asking for $160 to simply diagnose the problem, even though it is clear to them what the issue is, and not new to them. It is not due to the age or mileage on the car, but a safety miss from their end.

Filed Dec 4, 2018 · Airbags, Electrical · 25,000 miles · NJ

Takata recall. I was driving my car when I heard some clicking noise coming from the steering wheel. Suddenly, the airbag light appeared on my dashboard. The horn and the steering wheel controls, such as, volume, stopped working. I called volkswagen and they said my car wasn't included on the clock spring recall even though my car details(year, model, problem) fit. I have had volkswagen for ever 9 years and I am so frustrated. My car should have been included on the recall. No doubt.

Filed Oct 1, 2018 · Airbags, Electrical · 31,942 miles · NV

Stationary, parked. Started engine and hear clicking noise from the steering column. Error message and light emerged on the dashboard indicating airbag error. Non-functional electronic controls and horn on the steering wheel. No airbag function and horn is a major safety concern.

Filed Sep 14, 2018 · Airbags · 26,000 miles · NJ

I was taking my car out of the parking spot when I heard my steering wheel clicking. Suddenly, the airbag light appeared on the dash board, my steering wheel controls and my horn stopped working. I searched on the internet and I saw other cars with the same problem. I called vw and they said my car wasn't on the recall list and not on the warranty so I would have to repair it on my own.

Filed Aug 8, 2018 · Airbags, Steering · 47,000 miles · PA

Takata recall / clock spring, why is every other model in this year covered accept for the tiguan? I am a single mom and can not afford this part. I have already taken it to the dealer and they can't help me. All I did was try to parallel park and the steering column started clicking and the airbag light came on. There is no horn or airbag or steering controls. This is extremely dangerous. Please help me!

Filed Jun 19, 2018 · Airbags, Steering · 66,000 miles · CT

While driving and making a left turn on a city street, I heard a clicking in the steering wheel and the airbag error light came o. Then none of the buttons on the steering wheel worked. Dealer investigated and determined it was the clock spring. The mileage was 66,000. About the same as all the other complaints I have read. Luckily I only had to pay the 50 charge because I had a used car warranty.

Filed Mar 5, 2018 · Steering · 45,000 miles · TX

The clock spring in the steering column went out. I have no access to update any maintenance items to do my vehicles, including tires pressure update, service update, oil changes and service maintenance. I cannot turn volume or change radio stations, I cannot access my mobile phone, I have no horn, etc. None of the controls on the steering column work. Also there is a clicking sound anytime I turn steering wheel. The vehicle can be moving, or stationary at the time and nothing works on the steering column.