2018 Western Star 5700 recalls

There are 11 safety recalls on record for the 2018 Western Star 5700, covering 485,138 vehicles in total across all the models in each campaign. Newest first.

All recalls

Electrical system: wiringReported November 12, 2021 · 6,100 vehicles affected

What is wrong: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
Risk: An electrical arc can increase the risk of a fire.
Remedy: Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V‑191. Vehicles previously inspected and considered complete under 18V‑191 will need to return for the new remedy. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-907.

Recall number 21V882000 · Recall details

Power train: clutch assemblyReported October 16, 2020 · 4,329 vehicles affected

What is wrong: Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia, Business Class M2, 108SD, 114SD and 122SD and Western Star 4700, 4900 and 5700 vehicles. An internal component within the clutch assembly may fail, which in certain circumstances could allow the vehicle to move unexpectedly.
Risk: Unintended vehicle movement van increase the risk of a crash.
Remedy: DTNA will notify owners, and dealers will update the software and replace the clutches, free of charge. DTNA issued owners an interim notification on December 7, 2020. Owner notification letters were mailed on May 28, 2021. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-865.

Recall number 20V642000 · Recall details

Visibility: defroster/defogger/HVAC system: rear windowReported November 4, 2019 · 2,725 vehicles affected

What is wrong: Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
Risk: If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-836.

Recall number 19V792000 · Recall details

Structure: body: doorReported October 10, 2019 · 2,547 vehicles affected

What is wrong: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.
Risk: A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.
Remedy: DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL834.

Recall number 19V722000 · Recall details

Power train: clutch assemblyReported December 19, 2018 · 6,795 vehicles affected

What is wrong: Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Business Class M2, Western Star 4700, 4900, and 5700 vehicles, equipped with certain Eaton ECA heavy-duty truck clutches. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Risk: Unintended vehicle movement can increase the risk of a crash.
Remedy: DTNA will notify owners, and dealers will update the software, and repair any physical components, free of charge. DTNA issued owners an interim notification on February 16, 2019. The recall began July 31, 2019. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-803.

Recall number 18V903000 · Recall details

Suspension: front: control armReported December 19, 2018 · 501 vehicles affected

What is wrong: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Risk: Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
Remedy: DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1‑800‑547‑0712. DTNA's number for this recall is FL-802.

Recall number 18V913000 · Recall details

Service brakes, air: disc: caliperReported October 5, 2018 · 5,534 vehicles affected

What is wrong: Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Freightliner Custom Chassis Corporation S2C 106 Cab, S2G Cab Chassis, XCL, XCM, XBS, XCP, XCR, Western Star 4700, 4900 and 5700 trucks. The brake caliper mounting bolts may have been insufficiently tightened.
Risk: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will check and tighten the brake caliper mounting bolts, free of charge. The recall began December 3, 2018. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-794.

Recall number 18V703000 · Recall details

Service brakes, hydraulic: foundation components: disc: caliperReported May 29, 2018 · 8,741 vehicles affected

What is wrong: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Risk: If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-772.

Recall number 18V353000 · Recall details

Electrical system: wiringReported March 26, 2018 · 7,128 vehicles affected

What is wrong: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances the power stud may contact the bulkhead and result in an electrical arc.
Risk: An electrical arc can increase the risk of a fire.
Remedy: DTNA will notify owners, and dealers will inspect the power stud for the proper clearance to the bulkhead, and replace it if necessary, free of charge. DTNA issued an interim notification to owners on May 23, 2018. The recall began October 29, 2018. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-766.

Recall number 18V191000 · Recall details

Exterior lighting: brake lightsReported November 27, 2017 · 438,255 vehicles affected

What is wrong: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Risk: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-756.

Recall number 17V761000 · Recall details

EquipmentReported July 17, 2017 · 2,483 vehicles affected

What is wrong: Daimler Trucks North America (DTNA) is recalling certain 2018 Freightliner Cascadia, M2 Business Class, 114SD, and 122SD trucks, and Western Star 4700 and 5700 trucks. These vehicles have tow hooks used for recovery purposes that may fail during use.
Risk: If the tow hook fails without warning during a recovery operation, the sudden release of the vehicle may increase the risk of injury.
Remedy: DTNA will notify owners, and dealers will inspect the vehicle's tow hooks and, depending on their production date codes, will replace them, free of charge. The recall began on September 14, 2017. Owners may contact DTNA customer service at 1‑800‑745‑8000. DTNA's number for this recall is FL-742.

Recall number 17V452000 · Recall details

Questions about the 2018 Western Star 5700 recalls

How do I check if my 2018 Western Star 5700 has an open recall?

Enter your VIN in the VIN decoder on this page to see the recalls for your exact model and year, then confirm with any dealer of the brand or the manufacturer, who can tell you whether the repair was already done on your car.

Do I have to pay for a recall repair?

No. Safety recall repairs are free at any authorized dealer of the brand, even if the car is out of warranty or you are not the first owner.

How many recalls does the 2018 Western Star 5700 have?

11, covering electrical system, power train and visibility.

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