The contact owns a 2010 Audi Q5. The contacted stated while sitting in the vehicle, there was an abnormal gasoline odor inside the vehicle. There was a leak coming from the front of the vehicle. The check engine warning light was illuminated. The vehicle was taken to a local mechanic and was diagnosed with a secondary air injection system bank 1 and 2, insufficient flow, and a possible clogged left and right cylinder head. The vehicle was not repaired due to cost. The manufacturer was not made aware of the failure. The approximate failure mileage was 152,396.
2010 Audi Q5: gas smell in the cabin
15 of the 100 complaints about the 2010 Audi Q5 describe gas smell in the cabin.
- owner complaints
- 15
- of this car's complaints
- 15%
- typical mileage
- 106,000
- recalls
- 2
Gas smell in the cabin by model year
- 20211
- 20162
- 20142
- 20121
- 20118
- 201015
- 20094
What owners say
The contact owns a 2010 Audi Q5. The contact stated that the vehicle failed to restart after refueling. Additionally, a fuel odor was detected while driving. The vehicle was towed to the residence, where an independent mechanic diagnosed that the fuel pump needed to be replaced. The contact stated that the dealer had previously replaced the fuel pump; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 190,000.
- Fuel pump assembly leaking under rear passenger seat. Fuel odor in rear of car spreads to entire car quickly when engine is on. - Strong gasoline odor spreads quickly inside car cabin. Gasoline leaks from bottom of undercarriage near exhaust pipe causing a fire hazard. - The issue was confirmed by mechanic. A crack in fuel pump causes fuel to leak from pump when engine is on. - Vehicle has been inspected by a mechanic. Mechanic verified fuel leak from top of fuel pump. - No warning lamps or messages displayed prior or during the problem. Problem occurred 1 week ago.
There's a strong smell of gasoline inside( air vents) and outside the vehicle, while driving and stationary.
I noticed a fuel smell emanating from the rear seat area on the passenger side of the vehicle, a 2010 audi q% with 104,500 miles. This was noticeable both while driving and stationary while parked in the garage. After further investigation I visually saw fuel drops around the rear passenger seat on the bottom of the vehicle. I visited the national highway safety website and found a recall that matched the symtoms I described above. I contacted my audi dealer and they indicated a fix for that recall was completed in 2016 on my vehicle. I am not sure what was accomplished but it seems it didn't work. I have been told by the audi service department that the fuel flange and various other items will need to be replaced. As this is a safety item and the car can't be driven until repaired I authorized the repair at substantial expense. I feel as if a temporary fix was completed in 2016 and not a permanent fix which should have been accomplished.
Tl* the contact owns a 2010 audi q5. The contact noticed a fuel odor inside the vehicle after it was serviced per the federal safety agency campaign number: 16v660000 (fuel system, gasoline) at inskip's warwick automall (1515 bald hill rd, warwick, ri 02886). The vehicle was towed to audi natick (549 worcester st, natick, ma 01760) where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The contact researched the failure online and found the recall. The manufacturer was contacted and stated that the vehicle had already been repaired per the recall. The approximate failure mileage was 130,000.
My vehicle was recalled for a fuel pump issue which was repaired with tape in 2018. The fuel pump is now leaking fuel causing a fuel smell in the vehicle as well as in my garage and house while the car is parked in the garage. When I took my vehicle to be inspected and repaired I was told the original repair was not substantial enough to fix the original defect. Audi reports no new recalls on the vehicle and that there was a recall on a small selection of vehicles in the original recall. This is a hazard and could cause a fire. All vehicles in the original recall should be recalled again and repaired properly, with more than tape.
Strong smell of gas inside the cabin and outside the car while moving and while stationary. Vehicle was previously repaired under the federal safety agency recall 16v‑660. Dealer states the recall 18v818000 does not apply, even though the previous recall solution was "interim". Dealer refuses to claim responsibility.
I recently purchased a 2010 audi q5 prestige . I had it from 7 day and put fuel in it maybe 4 times . The very last time I put fuel in it there was a strong gas smell coming through the vents . It gets stronger and stronger.
Recall 20w9 - in late july of 2017 I noticed a very strong smell of fuel in my car. I took it to my local repair shop on 8/1/19 as I could no longer tolerate the strong smell and became very worried of my car exploding. They found that my fuel flange was broken. I did not know there was an open recall on this problem. It was only after I received a recall on my airbag in december 2018, and took it as instructed to my audi dealer, that I was told there was an open recall. I called audi and asked what I needed to do as I already had the repair made. I was told audi would reimburse me. I then received a denial letter from audi dated 2/1/19. I called audi and was told I was denied because I didn't take it to a dealership that was within 15 miles from my home. I explained to them that what she said was the denial is different than what was stated in the letter. The denial letter states "the reimbursement period for this safety recall has ended." you will note on the top of the invoice I submitted that I did not take it to have the fuel flange repaired (which was the recall). It clearly states my reason for concern - ck for gas fumes/rear hatch area . She then called me back on 2/14/19 and stated she did "internal research" and the reimbursement period for this recall had ended. They would not be reimbursing me. She stated I could appeal to my local audi dealer that I had to have an emergency repair and why I couldn't take it to my local audi dealer to have this issue fixed. I then started receiving emails and notices in the mail to have this issue fixed at my local audi dealer. However, it was not until after I had my air bag recall replaced that I started receiving these notices. I had no idea there was a recall for this problem. I had no choice at the time to have the repair made at my normal repair shop as it caused a significant hazard to me.
Tl* the contact owns a 2010 audi q5. The contact stated that the vehicle emitted a fuel odor from outside of the vehicle. The failure occurred without warning. The contact did not smell the fuel odor until the federal safety agency campaign number: 16v078000 (air bags) was remedied at audi lynbrook (855 sunrise hwy, lynbrook ny). The vehicle was not diagnosed for the additional failure. The manufacturer was not notified. The failure mileage was approximately 60,000.
Takata recall, dealer has no idea when they will be able to replace the safety hazard. Issue #2 fuel fumes filling the car as you are driving and this is after the dealer claims they fixed it by putting a patch on the gas tank flange, which has not corrected the problem.
Service bulletins that may apply
Related recalls
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under the federal safety agency recall 16V‑660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
- Risk
- The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 20BJ.
Recall number 18V818000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 20W9.
Recall number 16V660000 · Recall details
Questions about the 2010 Audi Q5 fuel smell
Is gas smell in the cabin a common problem on the 2010 Audi Q5?
15 of 100 owner complaints about the 2010 Audi Q5 (15%) mention gas smell in the cabin. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2010 Audi Q5?
There are 2 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2010 Audi Q5
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