2011 Audi Q5: gas smell in the cabin

Filed Nov 4, 2022 · Fuel system · CA

The contact's wife owns a 2011 Audi Q5. The contact stated that after he parked the vehicle in his garage, he smelled a fuel odor outside of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the flange had cracked and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and advise the contact to call the manufacturer. The manufacturer was notified of the failure and the contact was informed that the recall was previously performed under the federal safety agency Campaign Number: 18V818000 (Fuel System, Gasoline) but no further assistance was provided. The failure mileage was approximately 127,000. The contact stated that the dealership was able to resolve the issue.

Filed Oct 29, 2021 · Fuel system · TX

My car smells like gas, I took it to the dealership ans they said my fuel pump flange is leaking gas

Filed Sep 16, 2020 · Fuel system · 120,000 miles · SC

My car started to smell like gas and when I took it to the dealer the said it was the flange/ fuel pump and that the recall was already done but the same issue persist. The yet me drive home with gas pouring out of my car after seeing it and want to charge me 1800 for a recalled part. I was terribly scared and cannot drive an unsafe car.

Filed Mar 29, 2019 · Electrical, Engine · 109,000 miles · AZ

I am emailing this letter and hopefully someone will respond to my request of reopening my claim regarding my 2011 audi q5's recent and pattern like problems. Hopefully the reference number above shows my cars history and explains how it's all gotten to me addressing the problem again. Around that time was when we were having problems with the audi service dept in chandler az, the fact that we were lied to by the supervisor when he stated that changing the wiring was part of the recall for the fuel pump and fuel flange, when in fact it was not. Two of the three main components for our fuel injection system have been replaced, the most important the fuel pump and the regulator, three times we took it back because they never got it right the first time. That is not including all the others things that have been changed, electrical system wiring, and major parts of the engine. Recently we took our audi to the service dept in scottsdale az , for the recall of the air canister and also because it was beginning to smell like gas again and the check engine light turned on and trouble with the startup of our vehicle. Had it checkedout by a certified mechanic, which told me it was the alternator. I had just bought a brand new gel battery at autozone, didnt want the bad alternator to drain my new battery so since I knew it had been replaced before by audi in chandler, I told the service advisor that it was bad, and if he could please check and replace. Before that I also had it rechecked at autozone and oriellys and they told me the same thing, bad alternator....hopefully you see where I'm getting at. I'm trying to be as detail as possible, so sorry for the length of this letter. To no surprise of mine the service advisor calls me back and tells me that my fuel injectors are going bad, whattt

Filed Dec 7, 2018 · Fuel system, Steering · FL

Tl* the contact owns a 2011 audi q5. While driving 30 MPH, the contact smelled a fuel odor. The contact pulled the vehicle over and shut off the engine. The contact attempted to restart the vehicle, but was unsuccessful and the check engine indicator illuminated. Also, the electric power steering warning message appeared. The vehicle was towed to the contact's home. The contact called the collection audi (200 bird rd, coral gables, fl 33146, (305) 444-5555), but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was notified and did not assist. The failure mileage was unknown.

Filed Jul 25, 2018 · Fuel system · 89,284 miles · TX

Tl* the contact owns a 2011 audi q5. The contact stated that an abnormal fuel odor was detected in the cabin of the vehicle. The contact stated that the odor was so strong that the windows had to be rolled down while driving. There were no warning indicators illuminated. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 89,284.

Filed Jul 18, 2016 · Fuel system · CA

I purchased vehicle july 2015 after 1 month I would smell gas fumes over time it became aggressively strong I took vehicle in for servicing where I was told they didnt find anything...1month later took it back demanded they fix it I had to contact corporate found out they had to replace fuel pump & gasket in tank...in addition, oil consumption is an issue which is still a big problem. From 10/14/15 to 7/4/2016 the oil indicator asking for 1 quart. This serms to be happening 1x month. The service tech.inforned me there was a recall regarding this & my vehicle may not have been serviced for this. Im not a person who drives long distance or highway I travel to work and occassional errands nonetheless this is a nuisance not to mention the financial obligation. Why am I paying so much for a luxury vehicle that I dont enjoy.

Filed Apr 22, 2016 · Fuel system · 36,000 miles · FL

My q5 had over the last 4 weeks a funky gasoline smell on the interior /exterior of the vehicle while parked or driven.my concern raised when I have seen my fuel consumption going up, so I had it checked by my local mechanic. He found that the cover of the pump assembly was cracking the top part of the fuel pump canister and gasoline is sitting in the assembly.so the smell interior and exterior is coming forth cracked fuel assembly. I had no accident or impact to the car that could cost this problem and reached out to audi USA to hopefully adress this issue . In the meanwhile I'm not driving the car since it is a fire hazard and could blow up in front of me.see picture attached