2011 Audi Q5: fuel pump failure

Filed Oct 29, 2021 · Fuel system · TX

My car smells like gas, I took it to the dealership ans they said my fuel pump flange is leaking gas

Filed Sep 16, 2020 · Fuel system · 120,000 miles · SC

My car started to smell like gas and when I took it to the dealer the said it was the flange/ fuel pump and that the recall was already done but the same issue persist. The yet me drive home with gas pouring out of my car after seeing it and want to charge me 1800 for a recalled part. I was terribly scared and cannot drive an unsafe car.

Filed Jun 9, 2019 · Airbags, Electrical · 109,693 miles · AZ

Well first it was the takata airbag recall, but the one I'm complaining about is the recall for the fuel pump and also the fuel pump wiring which was also removed from our vehicle, and we're like two about how it was part of the recall for the fuel pump . Anyway I've already put a complaint about this and how it has malfunctioned other important components of our vehicle including the fuel pump flange which was also replaced coils spark plugs sensors etc. What I'm complaining about now is I've contacted audi USA and they have string us along for almost a year going back-and-forth to different audi dealerships and getting different responses or different diagnosis of what is wrong with the car. Recently we had our audi q5 2011 fully diagnosed and now we come to a whole new dilemma and malfunction of our vehicle. We knew the fuel injectors were going bad because of the wiring which was not properly installed for the fuel pump which caused the alternator also to go bad and the sensors and not to forget about the spark plugs and coils. We thought we finally were going to get our car fixed at no charge to us even though we I knew that our warrantee was outdated, but we thought maybe since the recall had a lot to do with it audi would take care of it. Well almost a year and guess what audi declined the work of replacing the fuel injectors. When I asked them why they continue to give me the same response which I already know, that my vehicle is out of warranty, tell me something I don't know, we were only asking for the right thing to be done and what seems fair. Last time I ever buy an audi

Filed Apr 1, 2019 · Electrical, Engine · 109,000 miles · AZ

My audi q5 2011 check engine and epc light continue to light up my dash, vehicle has been diagnosed by the dealership not once not twice but more than three times. Continues to have the same and similar misfires and actually seems to be getting hotter than usual, the engine. I've seen several complaints about recalls on the coolant pump,timing chain, fuel pump flange, fuel pump, wiring sensors, epc light ball joints, and the list goes on. What has me mostly concern is the recalls for all the fuel system components. For example emission control devices like the egr fuel cap fuel gauge sender, feel injection system fuel leaks stalling and hesitation , have you been seeing one or actually a couple where a fire was initiated while people were in the car . This is a huge safety concern for me and my family who drives the car practically every day it seems that even door car is out of warranty audi should be responsible for all these repairs and recalls and and make it right on their part . If we would've known this car was going to give us that much trouble after buying it from a certified dealer, we would've never even thought or imagined of driving a lemon . After this unfortunate experience and still ongoing one, and the way audi really doesn't take in consideration the safety of its clientele, or its families, I will never take in consideration of buying another audi in my life .

Filed Mar 29, 2019 · Electrical, Engine · 109,000 miles · AZ

I am emailing this letter and hopefully someone will respond to my request of reopening my claim regarding my 2011 audi q5's recent and pattern like problems. Hopefully the reference number above shows my cars history and explains how it's all gotten to me addressing the problem again. Around that time was when we were having problems with the audi service dept in chandler az, the fact that we were lied to by the supervisor when he stated that changing the wiring was part of the recall for the fuel pump and fuel flange, when in fact it was not. Two of the three main components for our fuel injection system have been replaced, the most important the fuel pump and the regulator, three times we took it back because they never got it right the first time. That is not including all the others things that have been changed, electrical system wiring, and major parts of the engine. Recently we took our audi to the service dept in scottsdale az , for the recall of the air canister and also because it was beginning to smell like gas again and the check engine light turned on and trouble with the startup of our vehicle. Had it checkedout by a certified mechanic, which told me it was the alternator. I had just bought a brand new gel battery at autozone, didnt want the bad alternator to drain my new battery so since I knew it had been replaced before by audi in chandler, I told the service advisor that it was bad, and if he could please check and replace. Before that I also had it rechecked at autozone and oriellys and they told me the same thing, bad alternator....hopefully you see where I'm getting at. I'm trying to be as detail as possible, so sorry for the length of this letter. To no surprise of mine the service advisor calls me back and tells me that my fuel injectors are going bad, whattt

Filed Feb 11, 2019 · Fuel system · 96,000 miles · CO

2011 audi q5 wouldn't hold idle, wouldn't accelerate on city street, stalled at a turn check engine light came on and it wouldn't start back up not even turn over. It had to be towed to the mechanic. Fuel pump electronics faulty, they replaced the fuel pump module. Audi has 96k miles.

Filed Apr 19, 2017 · Airbags, Engine · CA

Audi q5. Consumer writes in regards to no remedy/time frame available to repair air bag replacement recall, fuel pump cracks and engine oil leakage issues. *smd updated 04/19/2017.

Filed Jan 16, 2017 · Airbags, Fuel system · DC

Takata recall after 10 months of receiving a recall notice, the takata replacement bags are still not available from fromaudi dealer. I also received a recall in november regarding fuel pump flange -- after calling my dealer several times, I am told replacement offered by recall notice is not available, may not be for several months - this is fire hazard. Audi leaves me to drive a vehicle with 2 serious defects, which they know about, and make no effort to deal with the recall or offer me a replacement vehicle. How can this be accepted?

Filed Jan 11, 2017 · Airbags, Fuel system · MN

Takata recall.. Nothing... Has happened, and I have been notified of this issue by audi.. But wanted to record that nothing has need done. There is also a fuel pump flange recall that has not been addressed. No issues at this time.

Filed Nov 25, 2016 · Airbags · NY

Takata recall I received the safety recall notice from audi in april 2016. I called my local dealer and was told the "part weren't available yet." it is now november 2016 and when checking on this again I am told the parts still aren't available. I find this unacceptable and I wonder why the federal safety agency doesn't find it unacceptable as well. I called audi customer service and was told they have "no idea when they are getting replacement parts from takata." however, audi is obviously still making these cars and since they can find new airbags to put in new cars, why isn't anyone pressuring the manufacturer to fix the cars they sold in the past before they use those parts on new cars!!! It seems that they don't care about this since takata will be liable if I die in an accident. However, I hold audi and the federal safety agency responsible because it doesn't appear that anyone cares about people that bought cars a few years ago since the existing supply of good airbags is going into new cars that haven't been sold yet. I also find it odd that in the progress towards completion report on your website, there is no data at all for audi, which makes me think audi has done nothing to expedite this recall while all of their competitors have. Why does the federal safety agency allow this? Please investigate and respond, I would greatly appreciate it. I now have two recalls for my 2011 q5, the takata airbag and now the fuel pump that could blow up. Sounds like I am driving a very dangerous car and no one is pressuring the manufacturer to fix either item.

Filed Nov 7, 2016 · Airbags, Fuel system · CA

Takata recall and fuel pump flange remedy not available in timely manner

Filed Aug 24, 2016 · Fuel system · 101,000 miles · VA

The indoor odor of the car smelled strong of gas. The area around or under the car was completely dry. The smell was prevalent while moving or parked. The gas tank was dry at the nozzle. I drive my family in the car, including my grandchildren. I was concerned for our safety so had my local mechanic evaluate. They discovered a pin hole leak in the fuel pump under the rear seat and gas was all over the gas tank. Any spark would have set the car in flames and possible explosion given the location of the leak. This repair cost $1131. This obvious flaw should be identified by audi and a recall should be in place to replace this defective part.