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2010 Audi Q5: fuel pump failure

17 of the 100 complaints about the 2010 Audi Q5 describe fuel pump failure.

owner complaints
17
of this car's complaints
17%
typical mileage
106,000
recalls
2
Is there a fix? There are 2 recalls and 4 service bulletins for this area of the car. See below

Fuel pump failure by model year

  • 2021
    1
  • 2018
    1
  • 2017
    2
  • 2016
    3
  • 2015
    3
  • 2014
    4
  • 2013
    1
  • 2012
    6
  • 2011
    16
  • 2010
    17
  • 2009
    4

What owners say

Filed Sep 22, 2026 · Fuel system · CA

There is fuel leaking by the rear passenger tire under where the gas tank is. There was a recall for a cracked flange on the fuel pump.

Filed Mar 29, 2024 · Fuel system · PA

In tank fuel pump cracked on top ,leaking fuel to flange and electrical conection on top of tank and down to under vehicle .no recall on audi site for this year -2010 vehicle has 138000 miles only . I was not expecting material problem -plastic not suitable for fuel ...

Filed Jul 11, 2023 · Fuel system · VA

Fuel pump developed cracks and is leaking terribly. Looks like someone put a temporary seal when recalled (likely due to unavailability of parts at time).

Filed Apr 18, 2023 · Fuel system · TX

Fuel vapor in cabin. Research indicated need to inspect fuel pump. Removed inspection cover and found fuel puddled all around pump and noted fuel would re-plenish through apparent micro-fractures in the plastic pump housing when wiped away. Crack not visible but fuel obviously coming through housing after being wiped. I am 4rth owner. NTSB site and Audi site shows no open recalls. CarFax received on purchase of the car shows no open recalls but at the same time shows no evidence of Audi or VW service since the recall was issued in 2016 (very strange). Very similar description in incident #11353734. Image and video taken of the pump housing and fuel surrounding it.

Filed Mar 14, 2023 · Fuel system · 190,000 miles · VA

The contact owns a 2010 Audi Q5. The contact stated that the vehicle failed to restart after refueling. Additionally, a fuel odor was detected while driving. The vehicle was towed to the residence, where an independent mechanic diagnosed that the fuel pump needed to be replaced. The contact stated that the dealer had previously replaced the fuel pump; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 190,000.

Filed Sep 10, 2022 · Fuel system · NY

- Fuel pump assembly leaking under rear passenger seat. Fuel odor in rear of car spreads to entire car quickly when engine is on. - Strong gasoline odor spreads quickly inside car cabin. Gasoline leaks from bottom of undercarriage near exhaust pipe causing a fire hazard. - The issue was confirmed by mechanic. A crack in fuel pump causes fuel to leak from pump when engine is on. - Vehicle has been inspected by a mechanic. Mechanic verified fuel leak from top of fuel pump. - No warning lamps or messages displayed prior or during the problem. Problem occurred 1 week ago.

Filed Oct 4, 2020 · Fuel system · 126,758 miles · FL

I have a 2010 audi q5 that is leaking gas on the ground while engine is running while sitting still or driving down the road.. I removed the passenger rear seat which is directly on top of where the leak is coming from. I then removed the access panel for the fuel pump . Gas was sitting on top of the fuel pump in puddles. I decided to start the car with the access panel removed to see where exactly the leak was coming from and how big of leak it was. Upon starting the engine gas sprayed directly out of the top of the fuel pump's white plastic dome top, not the fuel pump flange. Perimeter. It is a large leak, it sprays like a geyser unhindered hitting the top of the access panel and running onto the ground. You can see visible cracks in the top of the fuel pump. My gas mileage which was 21 mpg per tank is now14 mpg on last fill up so my guess is about 7 gallons of gas leaks onto the ground per fill up. I am afraid to drive the vehicle in this condition and the fumes are overwhelming in the cabin of the vehicle and if you roll down the window the smell gets worse...in the pics uploaded you can see the spray and visible cracks.

Filed Dec 9, 2019 · Fuel system · 130,000 miles · RI

Tl* the contact owns a 2010 audi q5. The contact noticed a fuel odor inside the vehicle after it was serviced per the federal safety agency campaign number: 16v660000 (fuel system, gasoline) at inskip's warwick automall (1515 bald hill rd, warwick, ri 02886). The vehicle was towed to audi natick (549 worcester st, natick, ma 01760) where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The contact researched the failure online and found the recall. The manufacturer was contacted and stated that the vehicle had already been repaired per the recall. The approximate failure mileage was 130,000.

Filed Oct 30, 2019 · Fuel system · 116,223 miles · GA

My vehicle was recalled for a fuel pump issue which was repaired with tape in 2018. The fuel pump is now leaking fuel causing a fuel smell in the vehicle as well as in my garage and house while the car is parked in the garage. When I took my vehicle to be inspected and repaired I was told the original repair was not substantial enough to fix the original defect. Audi reports no new recalls on the vehicle and that there was a recall on a small selection of vehicles in the original recall. This is a hazard and could cause a fire. All vehicles in the original recall should be recalled again and repaired properly, with more than tape.

Filed Aug 8, 2018 · Fuel system · TX

I hear (volkswagen) is recalling certain model year 2009-2012 audi q5, and 2007-2012 audi q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak. My q5 have the same problem I don't know why I didn't get the recall.

Filed Dec 12, 2016 · Airbags, Fuel system · NJ

Takata recall. Still no replacement airbag for this vehicle. The consumer stated the fuel pump flange recall part was not available.

Filed Nov 21, 2016 · Airbags, Fuel system · NJ

I am very concerned about my safety at this point , the recall is the sdi driver frontal air bag and fuel pump flange, for the airbag it has been over 8 month and the parts are still not avaialble??????????????? What?

Service bulletins that may apply

Related recalls

Fuel system, gasoline: delivery: fuel pumpReported November 19, 2018 · 5,987 vehicles affected
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under the federal safety agency recall 16V‑660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Risk
The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 20BJ.

Recall number 18V818000 · Recall details

Fuel system, gasoline: delivery: fuel pumpReported September 13, 2016 · 143,214 vehicles affected
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 20W9.

Recall number 16V660000 · Recall details

Questions about the 2010 Audi Q5 fuel pump

Is fuel pump failure a common problem on the 2010 Audi Q5?

17 of 100 owner complaints about the 2010 Audi Q5 (17%) mention fuel pump failure. The model year with the most reports is 2010.

Is there a recall or service bulletin for this on the 2010 Audi Q5?

There are 2 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2010 Audi Q5

Fuel smell 15Fuel leak 8

All model years of the Audi Q5

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