BMW 528I fuel pump problems

Filed Jun 2, 2025 · Electrical, Fuel system · AZ

Hello my name is [XXX] and I am (was) the owner of a 2013 BMW 528i VIN [XXX] . It was a secondary vehicle for me for until I sustained an injury and it being my primary vehicle. I took it through emissions, updated the registration, and I noticed smoke coming from under the hood. I had driven it without a problem then in Juneit did not run at all. At that time there was a recall on the computer system and supposedly it needed a new key programmed to start. That was a 700 expense out of pocket and the car still did not even turn over. I authorized replacing the battery that was another 600, and still the car would not start or run.At this point they were just guessing at what was wrong and going though the process of elimination to try to rectify what was wrong with the car. They did not offer me any kind of courtesy vehicle or even rental discount so I was renting a car while they were trying to figure out what was wrong with the car. I am a small business owner of a non-profit company Modern Day Ministries, LLC that provides assistance to at risk youth and single mothers with disabilities and funding my own organization without loans or assistance. After three months of renting a car, the dealership at 7455 W. Orchid Lane Chandler, Arizona 85226 who had my vehicle only wanted me to keep paying for parts, which for BMW are extremely costly but could not guarantee the car was working. At that time it was known there was a recall on the fuel pump leaking, destroying the electrical system and causing smoking from under the hood or system malfunction, which in my case it fried the electrical system and the car had to be reprogrammed but I had to pay for the new key. I had incurred over 1500.00 in car repairs and another 3000 for renting a car for over 3 months waiting for a remedy. The dealership manager Shane Ohanran I had conversations with failed to take any kind of responsibility for any repairs. I am asking 5000 for out of pocket costs incurred INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

Filed Mar 14, 2025 · Electrical, Engine · 98,000 miles · FL

The contact owns a 2015 BMW 528I. The contact stated that while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The vehicle was initially taken to a dealer where a diagnostic test was performed, and the diagnostic test showed that the fuel rail system was defective and needed to be replaced. The contact had the vehicle repaired; however, several days later, the failure returned while traveling at highway speeds; the drivetrain maintenance message was displayed, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with a defective fuel pump. The vehicle was towed to another independent mechanic, and it was discovered that the vehicle was leaking oil and the valve cover gasket needed to be repaired. The vehicle had received a valve cover gasket repair, but the failure persisted. In addition, the manufacturer was notified about the failure, and the contact was informed that the vehicle was included in the federal safety agency Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact was informed by the manufacturer that issue was not related to the recall. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 98,000. VIN tool confirms parts not available.

Filed Aug 30, 2024 · Engine · 96,000 miles · AZ

The contact owns a 2013 BMV 528I. The contact received notification of the federal safety agency Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving 75 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the water pump had failed and needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000. VIN tool confirms parts not available.

Filed May 8, 2023 · Fuel system · 135,700 miles · CA

The contact owns a 2014 BMW 528i. The contact stated that upon acceleration from a stop or after the vehicle was parked, the engine delayed 10 to 15 seconds before accelerating as needed. The contact stated that while driving at an undisclosed speed, the vehicle started to hesitate and then stalled. The check engine warning light was illuminated. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic where it was placed on a diagnostic machine and produced codes: 11A002 and 118401 and diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and to contact the federal safety agency Hotline. The failure mileage was approximately 135,700.

Filed Jul 1, 2022 · Fuel system · 113,000 miles · WV

The contact owns a 2014 BMW 528I. The contact stated while driving approximately 40 MPH, the vehicle was decelerating independently. The contact stated that the vehicle failed to accelerate properly and was jerking while driving. The contact pulled to the side of the road safely. The check engine and fuel warning lights were illuminated. The vehicle was unable to restart and was towed to the local dealer and diagnosed with an electronic fuel pump control module failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage 113,000.

Filed May 14, 2022 · Electrical, Engine · NJ · 1 injury

while driving on highway at 65 mph the vehicle electrical system began to go haywire and the power steering and brakes both stopped functioning making it impossible to control vehicle. I was nearly struck by several vehicles because of the suddenness of the shutdown. I was able to subsequently stop vehicle in the left lane without incident. Vehicle towed to BMW of Turnersville where diagnosis was faulty fuel pump !! Cost of repair $2,000..

Filed Dec 8, 2020 · Fuel system · GA

Fuel smell in the driver side rear. The fuel pump leaks fuel.

Filed Mar 9, 2020 · Fuel system · 134,417 miles · LA

My vehicle just killed as I was driving it. I got an fuel system error code as well as a drivetrain malfunction error when accelerating. Although there was a recall on 2012 528i fuel pump that was deemed to be the culprit of this problem, bmw is saying my car wasn't a part of the recall.

Filed Jun 27, 2019 · Fuel system · 124,038 miles · OK

Tl* the contact owns a 2012 bmw 528i. The contact stated that the fuel supply warning indicator illuminated while driving various speeds. After the warning, the vehicle stalled and then abruptly stopped. The vehicle was able to be restarted. The contact took the vehicle to bmw of tulsa (9702 s memorial dr, tulsa, ok 74133, (918) 663-4444) where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified and did not assist. The failure mileage was 124,038.

Filed Mar 28, 2019 · Fuel system · MA

Got fuel supply error on the vehicle, after diagnose was the fuel pump. Bought new fuel pump and module at boston bmw in allston ma. After 3 miles fuel pump fails again. Now after another 5,000 miles fuel pump failing again, got error message and car turned off. Smh, 3 new fuel pumps in less than a year! This is insane! Bmw keep saying my car is not in the recall of fuel pump when it should be! Worst part is that is that both times I been driving 40+ miles and vehicle just shuts off in the middle of the road!