2011 BMW X5: jerking or lurching

Filed Jun 12, 2020 · Airbags, Engine · 190,000 miles · TN · fire

Tl* the contact owns a 2011 bmw x5. The contact stated the vehicle was emitting a burning odor coming from both inside and outside of the vehicle when driving. The contact stated that after stopping then attempting to accelerate the vehicle, the vehicle would hesitate. In addition, the vehicle jerked when turning or decelerating. On a separate occasion, the air bag warning light flashed. The vehicle was taken to the dealer (roadshow bmw, address: 405 n germantown pkwy #6207, cordova, tn 38018, phone: (901) 365-2584) who informed the contact that the VIN was not included in the federal safety agency campaign numbers: 16v746000 (fuel system, gasoline), as well as, the recalls for the air bags and engine (the federal safety agency campaign numbers unknown). The vehicle had not been repaired. The manufacturer was made aware of the failure who referred the contact to the federal safety agency to file a complaint. The approximate failure mileage 190,000.

Filed Dec 5, 2019 · Engine, Fuel system · NY

The vehicle loses power and suddenly increase it while driving the vehicle it also jerks steering feels loose leaking oil from the engine. Computer on the dash reads to add a quart this is happening every other day since I got it back from the dealer. The vehicle is back at the dealership and advisors tell me there is nothing wrong with the oil all lies. They dismantled my entire engine the vehicle never drove the same again plus the check engine light is flickering. Please help!!!!!!! Vehicle shut down on me while I was in the highway driving slowing I pulled out of the highway into and exit and from there I had it tow to bmw after they so called fixed it again

Filed Sep 10, 2017 · Transmission · 76,000 miles · TX

Well last year at this exact same time the front drive shaft broke causing a domino effect of damages the front drive shaft snapped and smashed the transmission pan and dented the exhaust pipe. Service adviser at dealer was not wanting to repair the damages under recall program acted like they have never heard of this issue or the recall in effect. After I presented all my findings they contacted bmw na and they agreed to replace the transmission ,exhaust and the drive shaft at no additional cost to me. However I did end up paying over $4k for other oil leaks etc. Now the vehicle is back at the dealers with popping noise very hard jerking. This happens when the vehicle is in motion they now claim that the transfer case is bad and it'll cost $2700 (for the part alone) and labor to replace this to fix the issue. I looked up on line and there are several people having the same issue and bmw is not doing anything about this. Surely the front drive shaft and the transmission are connected to the transfer case. So if the drive shaft has caused the transmission to go out once then that malfunction must have damaged the transfer case also or if the install was not done correctly this could have damaged the transfer case. Which I believe bmw should address under the recall for front drive shaft. Why is no one taking any action on this matter. A faulty transfer case in the x5 can cause loss of drive and this can cause serious injuries or death if the occupants are on a freeway or in an intersection etc where they are stuck. What would it take for someone to look at this issue and hold the manufacturers accountable for such defective and poor quality products.premium dollar for these cars demands premium service and customer care. Currently my car sits in the shop with a repair estimate of almost $9k to replace turbo hoses and transfer case.

Filed Aug 18, 2011 · Acceleration, Engine · 1,300 miles · NC

2012 bmw x5. Upon engine start up when cold, the engine surges excessively. If the transmission is engaged during the surging (fluctuating RPM) the vehicle lurches forward/reverse causing a dangerous situation and potential accident.

Filed Aug 15, 2011 · Transmission · 5,000 miles · CA

I own a 2011 bmw x5 35i premium. I find it inexcusable to have brake dust continually ruining my wheels, which dealer states there is no resolution. This car is jerky when starting and driving around town. Also, cars engine roars loudly upon starting.....something is not right! Very hard ride, gives me headaches on freeways needing repairs. I never get headaches. Brake assist comes on in level areas or car is being held back from full acceleration. My exhaust system is completely rusted, car is only 6 mo old. Warning: black dash causes drivers face to burn in hot temps. In summer. On trip I had to cover my dash with white paper towels to alleviate my face burning while driving. Leather seems inferior and indents easily and stays indented. Car does not give option on heated seats of using back or seat heat. Also does not have cooled seats. When requesting upgrade of navigation from dealer, they wanted to charge me $200. Even tho. I should have a free upgrade, since the car came with 2010 version! Rear tailgate doesn't always open with key faub. Carpet round velcrow from floor came lose and tore leather on my console! With a brand new car, I did not expect so many problems! I am looking for a car without problems and expected my bmw to be just that. I am very disappointed. I all ready had to replace the windshield. Find using cruise control behind steering wheel very dangerous because it is too low and if you look down at your knees to put it on, you can't see where you are driving! My mechanic also told me there is a certain way to put on the emergency brake so the bolt into the transmission/engine? Doesn't break off! This is a car for a mechanic to own. Please advise what to do? It seems the small engine is not paired correctly with the transmission and the turbo, causing jerking when accelerating, and feels like the brake is on when you are driving at low speeds around town. This car has me very worried!!!