The contact owns a 2018 Buick Lacrosse. The contact stated that the key fob failed to open the doors and the vehicle was unable to be restarted. The failure had recurred on several occasions. The contact stated that the batteries in the key fob were replaced but the failure persisted. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 100,000.
Buick Lacrosse key fob problems
25 of the 2,127 owner complaints about the Buick Lacrosse describe key fob or push-button start problems, most of them for the 2008 model year.
- owner complaints
- 25
- worst model year
- 2008
- typical mileage
- 55,000
Is there a fix? There are 4 recalls for this area of the car. See below
By model year
- 20181
- 20171
- 20141
- 20121
- 20113
- 20102
- 20091
- 200811
- 20071
- 20063
Often reported together
Door locks 10Loss of power 2Headlights 2Check engine light 2Won't start 1Warning lights 1Steering noise 1Airbag light 1
What owners say
Trunk randomly opens. It has happened many times and my key fob is not in my pocket. I keep it on a clip on my purse when not in use. Once I noticed the alert in my car popped up on my display while driving @ 55 MPH and I did stop and closed the trunk. Most of the time car has been stationary. Once it must have been opened during the night and it rained. Whole trunk was very wet. Several time while at work and my car was parked in the parking lot--had someone tell my my trunk was open.
First issue car will shut off driving down the freeway doing 60 70 miles an hour it will just shut off and I have to coast to the side and wait and wait till it starts again very dangerous. Next issue is the airbag light flashes on and off I'm assuming do I do to a pressure sensor in the passenger seat which I have a daughter that sits in the passenger seat and I don't know if the airbag is working or not. Next problem are the door locks they lock they don't lock the left rear does not work I have to manually pull it up and push it down if I want it locked the key fob warning is always on my dash saying key fob battery is low I replaced it I replace the key fob itself it just works when it wants to. Next problem the check engine light comes on goes off comes on goes off and therefore I cannot use my remote start if the check engine light is on it has been checked there's nothing wrong with the car nothing shows up if you check the gauges I don't know what to do I paid a lot of money for my remote start cannot use it and I'm in minnesota. I need my car fixed it's reliable it's a good car it's what I drive it's my car I have a daughter's life at stake in my car I expect it to be trusted in the car that I bought after reading all the complaints on the site regarding the same issues that my car is having I am hoping literally hoping that your company is willing to fix these issues in my car and all the other people that are waiting in line cuz this is ridiculous
All 4 windows in the vehicle go down when the driver and key fob are no where near the car. Only 1 time has this happened while the driver and key fob have been in the car and the driver was not touching the fob. In this case the driver put up the windows, opened the door, during which the windows went back down. All other instances the windows went down in various locations with no commonality (my parent's house while we went shopping, the gym, walmart.) this has occurred I believe 6 times over 3 months. The vehicle was purchased april 2017 and has under 11,000 miles. Twice this has occurred and during or immediately following a rainstorm. Once causing extremely soaked seats and I don't know how the inside electronics, such as radio and GPS were not ruined. The first time my car was loaded with over $500 in toys and thankfully none stolen.
Key fob with "switch blade" type of key breaks off leaving key stuck in the ignition. I turned the key to start the vehicle and the key snapped. I read on forums this happens with a lot of people.
Tl* the contact owns a 2010 buick lacrosse. While driving 75 MPH, the vehicle lost power and decelerated independently to 30 MPH. The failure recurred several more times. The vehicle was taken to zimbrick buick gmc eastside (5402 high crossing blvd, madison, wi 53718), but the failure could not be replicated. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that they would not assist since the vehicle was out of warranty. The contact also stated that the vehicle failed to start. The contact was finally able to restart the vehicle and purchased a new battery; however, the failure recurred three or four times very close together. The contact also stated that, when attempting to start the vehicle, it would fail to detect the key fob even when placed properly. The vehicle was taken back to zimbrick buick gmc eastside, but the cause of the failure could not be diagnosed. The vehicle was not repaired. The contact was unsure of whether the manufacturer had been contacted. The approximate failure mileage was 50,000.
I have more then one issue. First important issue. While driving down a state road with a peed limit of 50 at 50 MPH. My car lost power check engine light came on and the warning light says engine reduced power all acceleration was lost was able to drive at about 30 and was close to a repair shop so got ther they diagnosed a throttle seal. Fixed and repaired december 30, 2016. 6/14/2017 while driving at 35 MPH the same thing happened again. I have returned to the shop and discussed with gm service center they say no special notice about this issue but I see numerous complaints about the same issue in forums on line. Issue 2. The lights on the dash speed, warning info, radio light dim for no reason. Issue 3 door locks do not work from key fob or inside car have to work manually the passenger side air bag turns off even when some one in the seat. I have had this repaired once but continues to to this
Tl* the contact owns a 2014 buick lacrosse. On several occasions, the contact applied the brake pedal to engage the push button start, but there was no response. The dealer was unable to replicate the failure. A second dealer indicated that they replaced the key fob battery, but the repair was not a solution to prevent the failure. The manufacturer provided no repair solution. The contact had no remedy from the manufacturer pertaining to the brake system with the push button start feature. The vehicle was not repaired. The approximate failure mileage was 26,000. ...updated 06/14/17 *bf
While stationary or in motion the driver side front door will not unlock with key fob, unlock button on door panel, or by hand. All three methods have been attempted to unlock the door and they have been unsuccessful.
Three of the four doors are refusing to lock or unlock with either the key fob or the switch on the two front doors creating a safety issue in the event of a wreck or fire. There are numerous complaints on a website that addresses this issue. The repair costs are obscene. Please give this your immediate consideration. ....updated 12/10/15
Related recalls
Electrical system: ignition
- What is wrong
- This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- Risk
- If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
- Remedy
- GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1‑800‑521‑7300 (Buick), 1‑800‑458‑8006 (Cadillac), and 1‑800‑222‑1020 (Chevrolet). GM's number for this recall is 14299.
Recall number 14V355000 · Recall details
Electrical system
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2014 Buick LaCrosse vehicles manufactured April 30, 2013, to September 1, 2013. In the affected vehicles, a wiring splice in the driver's door may corrode and break, resulting in the absence of an audible chime to notify the driver if the door is opened while the key is in the ignition. Additionally, the Retained Accessory Power (RAP) module may stay active for ten minutes allowing the operation of the passenger windows, rear windows, and sunroof. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Protection and Rollaway Prevention," and 118, "Power-Operated Window, Partition, and Roof Panel Systems."
- Risk
- Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. If the passenger windows, rear windows, and sunroof can function when the vehicle is turned off and the driver is not in the vehicle, there is an increased risk of injury if an unsupervised occupant operates the power closures.
- Remedy
- GM will notify owners and dealers will inspect the driver door window motor harness, and replace the electrical splice, as necessary, free of charge. The recall began August 2014. Owners may contact Buick customer service at 1‑800‑521‑7300. General Motors number for this recall is 14235.
Recall number 14V317000 · Recall details
Electrical system
- What is wrong
- General Motors (GM) is recalling certain model year 2012 and 2013 Buick LaCrosse and Regal, and model year 2013 Chevrolet Malibu Eco vehicles equipped with eAssist. These vehicles may have a condition in which the Generator Control Module (GCM) may not function properly. This could cause a gradual loss of battery charge and the illumination of the malfunction indicator light.
- Risk
- If the vehicle is continued to be driven, the engine may stall and/or the vehicle may not start. In addition, there may be a burning or melting odor, smoke, and possibly a fire in the trunk.
- Remedy
- GM will notify owners and dealers will test the GCM and replace it, as necessary, free of charge. The recall began on June 11, 2013. Owners may contact GM at 1‑800‑521‑7300. GM's recall campaign number is 13136.
Recall number 13V173000 · Recall details
Electrical system: software
- What is wrong
- General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." A software problem may cause the transmission to inadvertently shift to Sport mode removing any transmission-related engine braking effect.
- Risk
- If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.
- Remedy
- GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1‑866‑982‑2339. Buick owners may call 1‑866‑694‑6546.
Recall number 13V097000 · Recall details
Questions about the Buick Lacrosse key fob
Which Buick Lacrosse years have key fob or push-button start problems problems?
The model years with the most reports are 2008 (11 complaints), 2006 (3 complaints) and 2011 (3 complaints).
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