My 2013 cadillac srx dim headlights have gotten noticeably dimmer. At first I thought having the dim headlights replaced would solve the problem, but I am hesitant because the dealership quoted us a price well over $1,000 and informed us that it probably would not solve the problem due to a moisture barrier defect in the headlights and the work would not be guaranteed after that I've researched online and it appears that a lot of cadillac srx owners are reporting the same problem. We are having to use high beam headlights at night due to this safety issue with the cadillac srx flawed headlight design which is very unsafe for the oncoming traffic. This happens while the vehicle is in motion or stopped. This is every night on any road or highway we happen to be on and in any town or city we have traveled to.
2013 Cadillac SRX lights complaints
Page 7 of 8: complaints 161 to 190 of 217, newest first, as owners wrote them.
The low beam headlights on our 2013 cadillac srx, which we purchased new in november, 2012, are practically unusable for night time driving. The light output is extremely low even after replacing the bulbs with sylvania zxe bulbs and then, after these were ineffective, LED replacements. Driving this vehicle in low light conditions is completely unsafe unless the high beams are used, which then causes issues to oncoming traffic. There are numerous similar occurrences readily findable through internet searches. It appears that gm should determine and provide a long term solution to this safety issue that has been a noticeable issue with our vehicle for the past two years.
My cadillac srx model year 2013 is equipped with faulty headlights that are so dim I can not see the lines on the side of the road. On back roads you can't see nothings to separate the road from the land. I am afraid to drive at night. I have just missed several accidents. I have a great extended warranty thru 2022, but they will not cover because of gm stance. Warranty solutions gm has failed to properly address this issue with notification to current and prospective cadillac owners. The company has also allegedly failed to offer a fix for the defect under its own bumper-to-bumper warranty. A recall would be too expensive. Common to other gm models. There are currently 2 class action law suits florida and california. Help! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The low lights are so low that you can not see at night. The brights are fine. I replaced the filaments and put in stronger blubs, but the low lights are still not adequate for night driving. This started in june 2016.
The low headlight beams are so dim you can not see to drive at night. It has become very frightening to drive at night. Vehicle was brought to dealer who stated he has seen this issue but nothing he can do . Cadillac was contacted as well. They stated there was nothing they could do either.
My low beam headlights have become very very dim. Have had to replace the bulbs twice. I have to drive with high beams in order to see safely at night. This is a known defect in these cars, but cadillac has not issued a recall.
Headlights are so dim, you can not see at night at all. Its very dangerous to drive at night in this car. There has to be a resolution to this.
My headlights are extremely dim. I have had both bulbs replaced but my low beams are still to dim. This makes it extremely hard to see while driving at night. Tonight, I almost hit a deer and another car because of this issue. Often, I have to drive with my high-beams on to be able to adequately see the road. I have researched this issue and there are class action lawsuits in other states regarding this problem. This issue needs to be addressed. Not being able to see adequately puts myself and others in danger.
The low beam headlights are extremely dim. While driving at night I have to use the high beams, although cautiously, so as not to blind oncoming drivers. If there is a car behind me, I cannot see the road in front of my car at all; in fact, I see the shadow of my car in front of me. This is extremely unsafe and has not been recalled by cadillac. To replace the headlights is about $1500 and is not guaranteed to improve the dim light situation. I have to drive at night and it's frightening. Why is nothing being done about this? There are thousands of complaints logged on the internet. Is the government going to intervene on our behalf? What recourse do we have? At this point, I don't believe it should be up to individual owners to pursue restitution. Please step in and do something! I bought this car from a cadillac dealer in april of 2017.
Front headlights so dim cannot see at night without use of high beams. Took to dealer told light housing had oxidized from the inside and would need replaced. Dealership stated changing bulbs will not help nor could lenses be cleaned that it was a manufacturer flaw. $1055 to fix with no guarantee they wont need replaced again in 5 years or less.
I had to drive this car at night extensively recently. We noticed that we are unable to see adequately while driving at night with the headlights on the normal headlight bulb is so dim that it appears that not be working which leaves you with the only option of using high beams even while in the city. The dealer said they get about 3 calls per day complaining about the same issue. He added that there is no fix from cadillac but that they are well aware of it and have just chosen to do nothing. Coincidentally this issue is so bad there is a class action lawsuit. We have literally stopped driving at night to avoid having a crash.
Quite some time ago I noticed that while driving at night it was difficult to see. The headlights didn't seem to be projecting good light. I had family look at the headlights, but they couldn't figure it out. I shined them on the closed garage door, but I couldn't figure it out. Finally I called my mechanic, after him my cadillac dealer only to find out that the head lights had deteriorated and that the repair or replacement would cost quite a hefty price. In researching I see that I am not alone in this problem. In fact I have found that at least two class action suits have been filed, one in ca and the other in fl. Why hasn't there been a recall? This is going to prove dangerous for those driving at night. As it is, I will begin using my high beams at all times. Do we need to wait for someone to be injured or worst, killed, before the government requires a recall?
The low beam headlights are dangerously dim. The roadway is not lighted for more than 30 feet. This problem has gradually gotten worse for both the driver and passenger sides.the headlight is dim whether the car is in motion or stationary. The high beam lights work just fine.the cadillac dealership claims the headlight assembly needs to be replaced because moisture has gotten into the assembly unit. That is a cost of $1700, that is not covered by an extended warranty. Cadillac has hundreds of documented complaints for this issue. It will take someone being killed before cadillac will do something about this.
Recently purchased a used 2013 cadillac srx for my wife. Headlights are so dim that we pulled off the road and checked to make sure they were on. Per local cadillac dealer, repair will be over $1500 with no guarantee of improved visibility. I will not allow her to drive the car at night due to poor visibility. I have since read this is a known problem by cadillac.
Front headlights are extremely dim making it dangerous to drive at night.
Driving with the lights on at night is like driving with no lights on, very dim and dangerious at night have to drive with lights on bright to see, which is bad for oncoming traffic..went to dealer and they told us that the only option is to replace the whole light assembly at 1100$ but would not say that it won't happen again.
The headlights are dangerously dim at night. It's very hard to see the lines on the road and even worse when it's raining. I had to use high beams to make it home in the rain.
I own a 2013 cadillac srx. My husband and I were driving home on sunday, october 14, 2018 from an out-of-state trip. We were terrified as we traveled on unfamiliar roads and it became dark. We discovered the headlights were so dim that we had to drive slow and/or keep turning the "bright" lights on to see the road. I actually thought the headlights had "burned" out - then I discovered while on-line looking for replacement parts and cost estimates -this is a national problem with this make and model. I feel as though "fraud" was part of the "sale" of this vehicle! We have worked very hard for 40 plus years to finally purchase a "nice" vehicle only to find that gm fraudulently sold the cars - knowing there was an existing problem with the design of the headlights. I would hope that my complaint, along with the complaints of hundreds of others, will prompt the government to open an investigation concerning this fraudulent act. What I thought was a "reward" for years of hard work and sacrifice - seems now to be the way average americans are treated by large corporations like gm. My greatest fear is no one will take the responsibility for this "fraud" - and we will once again have to pay for their mistakes. Please do something - please.
The low beam headlights are ridiculous! I am unable to drive my child to school in the early morning before the sun rises. This is a safety issue yjat cadillac is well aware of, yet they do nothing! I guess they will wait until someone gets killed and ate in court before theybrecall their crappy ' high end' vehicle. They should be ashamed!
When using low beam headlights at night they are extremely dim and unsafe. We often need to drive much slower than posted speed limit due to the inadequate headlights. I took the vehicle to a nearby cadillac service center and described the headlight problem. The service advisor quoted approximately $1400 to replace the headlights.
I have a 2013 srx with the external headlight issue of very dangerously dim lighting on low beam. I can barely see a few feet in front of me on low beam. I have taken it to the dealership and they tell me there is no fix. I have called cadillac customer service and they said there is no fix. This is definitely a safety hazard. It looks as if it will take the death of an individual or several before something is done.
At all times my headlights are dim and when I first start my vehicle my headlights strobe. I understand this is a common problem so I called my local dealer as well as cadillac and both told me it would not be fixed as a recall/safety concern. When operating my vehicle at night I must drive with high beams, it's as if my low beams aren't on at all. My problem started around 80,000 and now at 91,000 my headlights are useless.
Faulty headlights on our 2013 cadillac srx. Headlights (on low beam setting) are dangerously dim and do not adequately illuminate the road ahead.
Low beam headlights are unreasonably dim and it is unsafe to drive at night. Less than 5 feet of visibility. Car can't be driven at night due to the low output of light. Abstaining from driving at night for fear of having an accident and getting someone gets injured or something more serious. This needs immediate attention. Someone is welcome to come and visit and do a drive with us at night.
Complaint involving dim headlights - poor lighting. My 2013 cadillac headlights are dim with very low visibility and dangerous to drive at night. We are unable to clearly see any objects in the path of vehicle when driving at night. We took the vehicle in for diagnosis and were told it no longer under warranty and will have to pay $2000 for repair. After researching further, other owners of this same vehicle have complained of the same issue and confessed that repair is only a temporary fix - there is a manufacturer defect of the seal around the light fixture which allows condensation inside the bulb. We called gm and they boldly told us no warranty, no repair. What about safety??!!!! There are apparently several class action lawsuit - this should be illegal and gm should be held accountability for faulty products that is life threatening. Congress has to get involved!!!!
Tl* the contact owns a 2013 cadillac srx. The contact stated that the headlights were inoperable, which made it difficult to drive the vehicle. The contact mentioned that the headlights were not bright and the high beam headlights had to be used while driving at night. The vehicle was taken to an unknown dealer where the contact was informed that the vehicle was not under warranty, and that changing the light bulbs would only be a temporary repair. The contact was also informed that moisture entered the headlamps, which caused a short in the circuit. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN and failure mileage were unknown.
Just purchased a 2013 cadillac. It is a beautiful vehicle but almost crashed the first time I drove it at night. Cannot see with headlights on dim. Help please. Vehicle was in motion. I had to drive at an unsafe slow speed quite a distance to get where I could pull over. This is a dangerous safety hazard. I've got to be able to drive at night. Dangerous! When you dim your headlights they barley shine at all. Looks as if they aren't on. Stopping and having to brake is very dangerous.
Tl* the contact owns a 2013 cadillac srx. The contact stated that the low beam headlamps were not bright enough to safely navigate the vehicle while driving at night. The vehicle was taken to buick gmc cadillac fort walton beach (329 miracle strip pkwy sw, fort walton, fl) where it was diagnosed that the headlamp harness was inadequate and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered a discount for the repair because there were no recalls. The failure mileage was approximately 80,000.
Head lamps when driving at night seem very dim. Almost to the point that I wonder if my headlights are even on. Have had several other people who have driven my car at night and also came back to me and asked if I was having problems with my headlights due to them not being able to see at night.
Tl* the contact owns a 2013 cadillac srx. While driving unknown speeds, the low beam headlights failed to produce adequate lighting. There were no warning indicators illuminated. The contact called a local dealer (ron carter autoland, 3205 fm 528 rd, alvin, tx 77511, (281) 331-3111) and was referred to an unknown cadillac dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 58,000.
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