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2011 Chevrolet Cruze transmission complaints

Page 2 of 8: complaints 11 to 40 of 193, newest first, as owners wrote them.

See the summary of 2011 Chevrolet Cruze transmission problems: which part fails, at what mileage and related recalls.

Filed Mar 23, 2023 · Transmission · 54,057 miles · PA

The contact owns a 2011 Chevrolet Cruze. The contact stated while at a stop sign and accelerating, the vehicle hesitated. There was no warning light illuminated. The vehicle was taken to the dealer and the dealer stated that the oxygen sensor needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The failure mileage was 54,057. The contact noted that the failure mileage was actually 45,057 and the failure speed was intermittent. After the vehicle was left with the dealer a second time, they found that there were two cylinders with low compression. The dealer presented the contact two options to remedy the issue. The contact paid to have the engine replaced with a remanufactured one from GM. The new engine has since been reinstalled, but it is unknown why the failure happened. The contact has reached out to the manufacturer to try to get some financial help with the repair costs.

Filed Oct 6, 2022 · Airbags, Engine · NY

Due to OnStar 2G sunsetting their services at the end of this year, all makes of General Motors vehicles did not comply to any of the customers requests to upgrade their module to 4G services, although upon researching, all Canadian GM vehicles did get the upgrade well over 7 years ago. This is well beyond a concern with GM and OnStar customers. With the federal safety agency as a safety liaison and protecting the consumer, if a module upgrade can be applied in a vehicle that is on the same assembly parts, platform, electrical components...and be denied from the United States? the federal safety agency should realize that this will be frivolous law suits because of neglect and safety concerns with GM and OnStar in the United States.

Filed Aug 31, 2022 · Engine, Transmission · FL

Seven recalls!!! Chevy claims there are no recalls for this vin number. 7 is way to many!!! Not to mention their valve covers on this car are terrible, no wonder the engine catches fire, I’ve had it replaced 3 times. I’ve replaced cooling components multiple times an never got any recall notifications from Chevy!!!!!! Please help.

Filed Jul 1, 2022 · Brakes, Engine · CA

I drive daily taking 2 freeways. I stopped at the traffic light and the car felt like shaking. Stabilitrack warning and traction control warning light and messages appeared on the screen and also the check engine light turned on, and ABS too. Break pedal was really hard to push and breaks were not working (i was not reducing speed at all) and it felt like the engine loose power and the car felt rough while driving. I was approaching to another traffic light and it was a red light so I prepared to decrease my speed and stop to wait for the green light. When I placed my foot and pressed the break pedal, it was hard. I was pushing it hard but the pedal did not respond, it was very hard and not moving at all and I was almost on the intersection, which always has heavy traffic with cars, 18 wheeler trucks and delivery trucks and more because its an industrial zone and Amazon and UPS are on this avenue along with other major companies. I could be involved and be responsible for a really bad crash if the light wouln't turn green on time. Fortunately it changed to the green light and I was in the very front. After this, I tried to go to the side if the road but there was a sidewalk and it was a no parking zone with no space/edge to park In case of emergency. I drove slowly with my emergency lights on and moved to the right lane until I found a space to stop. The car was shaking really bad, same lights on the dash were on and messages on the control panel did not change or disapear. The car was still moving when the engine suddenly stopped working while I was driving it. Music was playing and all lights worked so I knew it wasn't the battery. This situation was so scary that I was afraid to drive my car. I did not want to cause an accident resulting in injury to myself, others or any fatality. I've always taken my car to service and to be fixed in chevrolet. My car shook a little since 2020 and chevy guys don't know the reason. Total is about $2800 to get it fixed.

Filed Jun 23, 2022 · Transmission · KY

Gear shift stuck in park will not start. Has power.

Filed Oct 22, 2021 · Brakes, Engine · OH

Unknown. When stopping then going to accelerate again the engine acts like it’s in nuetrual and revs the engine up then causing it to jerk forward. This happens at almost every stop.

Filed Mar 23, 2021 · Transmission · 80,000 miles · OK

Issue 1: car jerks while at low speeds and sometimes acts like it's in neutral, even though my gear is in drive. Issue 2: when I put my car into reverse, then to drive, the car acts like it's in neutral, instead of drive. The engine revs, but doesn't move, unless I happen to be on a hill, at which point it will roll, without me waniting it to. In order to go into drive I have to put on the brake and put it into park, let go of the brake, put the brake back on then put the gear back in drive for it to move forward. Issue 3: car runs in gear 1 and 2, but will not shift to another gear. When you're driving, the engine just revs, but you can't go past a very low speed. I bought this car brand new in 2011, it has 80,000 miles. I don't expect it to be a perfect car, but for the transmission to already be out, isn't right. It's dangerous. Please do the right thing and investigate this car's transmission. Everyone is having this same issue with this particular car. Please. I'm begging.

Filed Mar 23, 2021 · Acceleration, Transmission · 80,000 miles · OK

Many occurrences of pushing the accelerator, and the car having a delayed reaction to accelerate. This has almost caused collisions with other vehicles when coming from a stop in a parking lot onto a main road.

Filed Jan 31, 2021 · Transmission · 102,300 miles · WV

No 2nd or 6st gear in transmission

Filed Nov 19, 2020 · Electrical, Transmission · 134,000 miles · MI

The vehicle shut down while driving, warning, "battery savings mode" came on. Vehicle was towed, has not since started back up. Key's will not remove from the ignition. I believe it is due to faulty wiring causing the electrical system to short out, although, I am uncertain.

Filed Oct 18, 2020 · Driver assistance, Transmission · 230,000 miles · AR

The transmission leaks so much we put new fluids in almost on the daily and there's always sensor lights on on the dashboard

Filed Mar 11, 2020 · Acceleration, Driver assistance · 131,468 miles · OR

The cruze sputters or hesitates when braked or idling, the service traction control, services stabilitrak came on along with a flashing check engine light. I loose power and feel like I'm needing to press a lot harder on the gas to accelerate.

Filed Mar 6, 2020 · Transmission · 53,881 miles · CA

First time the problem occurred, I had just started driving and my car would not shift into the next gear, leaving me doing 20 miles per hour to a safe parking spot. I was no longer able to reverse. Check engine light then came on. Fuse changed for indicator light and transmission fluid checked(fluids fine). Car began working with no explanation. Second incident was backing out of my driveway, after using the car without incident earlier. Went into reverse fine. Backed out, only to discover I could not go forward into drive. Drive acted as if in park. Reverse worked. Neutral worked as if in reverse. Had to back into a safe parking space on the street instead of pulling back into driveway. Almost ran over my son that was going to push my car while in neutral, due to the fact that once the car was in neutral, it was still reversing.

Filed Feb 8, 2020 · Engine, Steering · 135,000 miles · CA

It leaks motor oil everytime it gets changed,theres always a huge pile of oil on the ground, I can also move the gear shift without needing to press the brake pedal . Overall its been a hassel to deal with it.

Filed Feb 6, 2020 · Driver assistance, Engine · VA

We purchased a 2011 chevy cruz with less than 100k miles. In the 2 years we've had it we've replaced the transmission, oil cooler, and all the hoses. The furthest we've driven it is 400miles in a trip. We haven't taken it up mountains, and we keep up with maintenance

Filed Jan 6, 2020 · Transmission · 84,000 miles · MO

When slowing to a stop from 2nd gear, the car shifts hard and jerks back when shifting down into first gear. Often times, when accelerating from a stop, the car doesn't actually get power; the rpms jump to about 6000 and the car doesn't move. While driving, it feels like tension against the gas pedal while the car feels like it's dragging back and bogging down (the rpms don't indicate bogging, but that's what it feels like). When it finally catches a gear, it jerks backwards and almost feels like it's going to stall out.

Filed Dec 11, 2019 · Transmission · 87,567 miles · MD

The transmission in the car has trouble shifting into second gear. Sometimes the engine will just rev up and will not actually accelerate.

Filed Oct 29, 2019 · Engine, Transmission · 135,000 miles · NJ

Vehicle was purchased in 2011 and has 135,000 miles on it. Body and interior is in great condition and I take care of the engine and powertrain for its scheduled maintenance. I have the documents to prove my statement. This vehicle has been nothing but a headache. I just wanted to notify you and warn any other person that may be thinking of buying a cruze to not purchase. I was hoping also that I may have a recourse under the lemon law to recover some or all of the losses invested in trying to keep the vehicle in running condition. The transmission is currently malfunctioning and the turbo was also recently malfunctioning. Currently this vehicle is in a parking lot collecting dust. The cost to repair or replace is more than the value of the vehicle. Can you advise or help with a solution? It would be sad to see honest consumers invest their hard earned cash on a product that will last them for less then a decade.

Filed Sep 3, 2019 · Transmission · 133,623 miles · FL

While driving, the car suddenly began jerking, acting like it was losing power. After turning off the main road onto a side street, tried to accelerate, but the car acted like it was in neutral. After letting off the accelerator, it went into 1st gear, but couldn't drive faster than 15-18 miles per hour. I had to have it towed.

Filed Aug 5, 2019 · Transmission · 74,000 miles · WV

Was driving up hill on interstate and lost power. Made it to a parking lot and did not have any reverse and only 1st and 2nd gear when driving forward. Did a diagnostic report with onstar. They gave me codes p0776 and p0700. I had to have it towed.

Filed Jul 6, 2019 · Transmission · 123,000 miles · TX

The car only has 123k and the transmission has gone out since day one this car has had issues, intake manifold replaced twice

Filed Jun 8, 2019 · Transmission · 122,000 miles · MN

While driving my 2011 chevrolet cruze lt when it gets t0 between 30-40 MPH the rpms will go extremely high the check engine light will come on and the car will slow down as it is slowing down it will jerk into the lower gears if I don't put the car in neutral. Since I don't have a reader for the check engine light I have to pull over and disconnect my battery to get that to shut off. I have to let my car engine/transmission cool down before driving again otherwise I will only make it eighth of a mile down the road and the same thing happens. I want this problem fixed. I officially hate my car because of this problem. Makes me never want to buy a chevrolet again. I have seen may complaints of this happening to this year of car. This should be recalled and fixed free of charge.

Filed May 21, 2019 · Electrical, Engine · 70,000 miles · OK

Engine light comes on and car will slow down and barely take off. Engine is responding to gas pedal but no power in low gear so takes off very slow nearly resulting in wreck. Two shops, including transmission shop, state its electronic problem including 'lack of communication'. It happens from being stationary or in process of driving when it loses power suddenly. When engine light goes off it runs ok. Dangerous to drive as never know when it'll act up. Started about six months ago, and is intermittent.

Filed Apr 23, 2019 · Transmission · OH

Transmission issues in these cars and general motors only made them for one your knowingly there was an issue and don't want to recall the issue. These transmissions are super expensive due to only being made for one year.

Filed Apr 22, 2019 · Driver assistance, Engine · 63,000 miles · IN

Car seems to stall while driving (recurrent/ constant problem for 4 months: car has < 65k miles). Engine/ loss of stabilitrack lights come on and engine revs high without speed. Lights on radio blink and engine/oil/ coolant leaks. Despite attempts to fix problems, car continues to stall out, leaving driver stranded in roadway. Engine reboots are temporary fix, but the computer seems to be taking out systems 1 by 1. Gm specialist had car for 2 weeks in january & could not solve.

Filed Mar 25, 2019 · Driver assistance, Transmission · 126,844 miles · GA

I went and got this vehicle from chrysler dodge jeep ram of rome ga and I was driving and out of nowhere the car acted like it didn't want to go forward in traffic and the speed stayed on 0 and idled out on me. When I tried to turn right my car wouldn't go and somebody had to push my vehicle. When I tried to drive it, it was in drive and wouldn't go 20 MPH. I got the vehicle march 13 and haven't had it for a month and experienced this.it was a very scary situation and I felt like I could have lost my life. I was trying to turn and put of nowhere it wouldn't go over 20 MPH.most scariest sirtiation evrer..

Filed Feb 13, 2019 · Transmission · 91,000 miles · GA

I drove my 2011 chevrolet cruze to work without issue. Upon leaving I started my my vehicle, put it in reverse and backed out of my parking spot but it would not drive forward. I had the vehicle towed to my home. The next day it would not start up entirely.

Filed Sep 14, 2018 · Transmission · 88,000 miles · OH

In may of this year, as I tried to back out of my driveway, my car would not move in reverse. The car was rattling, the rpms were going up, but the car would not go in gear. My family pushed my car out of the driveway in neutral and I drove it 2 miles to my mechanic. During that 2 minute drive, the car continually slipped gears. Fast forward to having the cruze towed to a transmission shop (after not having heard from chevrolet after multiple attempts contacting them) and I find out the transmission is completely broke. The car is out of warranty, and of course chevrolet lent no assistance, so I paid $3,674 to have a remanufactured transmission put in with a 500,000 mile warranty. The transmission in the cruze never acted completely right (a common complaint among many cruze owners)- not shifting properly when going up hills, jerking when shifting on flat pavement. It's mind-blowing that there have been so many reported issues of transmission failures in this model, but chevrolet has yet to make any recalls. It's not only a financial issue, it's a safety concern. I will not be buying a chevy again, as they were unwilling to provide any assistance when this major component failed. Not even 90k miles, seven years old, this shouldn't even be an issue yet.

Filed Sep 10, 2018 · Electrical, Engine · 65,000 miles · IL

2016 ECM reprogramming recall ever since I brought my car in for the recall in 2016 to have the ECM reprogrammed, I have had severe issues with very rough idling, slow acceleration, and inconsistent fuel usage. Check engine light comes on and lists several sensors that need to be replaced. We replaced all of them and the problem still comes back. Now the codes indicate there is a catastrophic issue with the ECM and chevy will not cover it even though this issue started from their own recall.

Filed Aug 19, 2018 · Transmission · 66,000 miles · NJ

On my way to the beach I approached a stop sign near the entrance of a busy highway. After stopping I proceeded to press the gas pedal and all I got was engine revving the car didn't move at all. I tried shifting the gear from park back to drive and I tried again. The car still didn't move and I got revving again. Something was wrong with the transmission causing the car to slip into neutral while being in drive. I returned the vehicle to park and turned it off, after waiting a few seconds I started the car up again put it in drive and I accelerated forward, I pulled into a nearby parking lot and eased my way into a space, before making it all the way into the space I lost gear again. I put the car in reverse and backed out of the space. Put in back in drive and again didn't go forward, just revving. I ultimately parked the car and had it towed to a mechanic. 2011 chevrolet cruze are most commonly known to have transmission problems but there is no open recal. My cruze could have slipped into neutral while I was on the middle of the highway. There was no warning it was gonna fail. No light indications, no strange sounds coming from the car. I had the car towed to a nearby chevrolet dealer to see if they could tell me what happened. The transmission guy drove it around the lot and then told me his best educated guess on what happened is that the 3,5,r plate brokedown and clogged the filter. They told me I need a new transmission. I contacted chevrolet and gm to see if they would help at all and they said they could not. I had the car towed somewhere else to get the transmission rebuilt for cheaper. I tired to encourage the gm representative I spoke to, to look into opening a recal on the transmissions of 2011 chevrolet cruze being that is the most common complaint. However they could not provide any information on if they would open a recal.

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