2016 Chevrolet Cruze: engine failure

Filed Aug 4, 2023 · Brakes, Engine · 108,000 miles · PA

The contact owns a 2016 Chevrolet Cruze. The contact stated while driving 25 MPH and depressing the brake pedal, the check engine warning light illuminated, and the message "Service Brake System" was displayed simultaneously. The vehicle failed to respond. The contact stated that he applied more pressure to the brake pedal and the vehicle responded. The contact was able to continue driving; however, the failure recurred while driving to the residence. The vehicle was taken to an independent mechanic, where it was diagnosed that the vacuum pump had seized, which fractured the camshaft. The mechanic diagnosed that the vacuum pump and the camshaft needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 108,000. The contact wanted to include the number of the brake pump part of their vehicle - 12662789. The contact also stated that other SUV models of various model years have the same defective part.

Filed Oct 5, 2022 · Engine · NC

Around 150,000 miles I had the code p0011 the dealership did work but code kept coming back on. So I was told I needed a cylinder head. I wanted a 2nd opinion so I took it to another dealership and was told I need to replace the engine. So July of 2021 engine was replaced. Around 09/2021 cylinder head was replaced with other work done. Now code p0011 came back on again and it’s in the show getting another cylinder head around 188,000 miles. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It was inspected by Vann York Chevrolet in High Point, NC and Modern Chevrolet in Winston Salem, NC. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes it have been. How was your safety or the safety of others put at risk? Yes, I do feel like I was at risk due to engine surge and or reduced power at times. What component or system failed or malfunctioned, and is it available for inspection upon request? Yes an inspection can be done at any time. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Prior to this I kept my car service and I do have receipts. Check engine light came on 04/2021 with code p0011. Then on 07/2021 is when I got my car back with the remanufactured engine. So a 1st cylinder head came with the engine, the around 09/2021 2nd cylinder head, and now 3rd cylinder head of this remanufactured engine. This p0011 code cost me over $7,000 which I had to take a loan out and still paying for but still having the same problem. Which every thing now is covered under the engine warranty which is 3yrs or 100,000 miles. Not to mention 04/2021 I had just spent $1,339.55 water pump gaskets and seals. I have connected GM customer support. But I shouldn’t had to replace an engine around 150,000 miles and the cylinder head shouldn’t had to be replaced 3 times now. I have my records if you need to see them.

Filed Oct 4, 2022 · Engine · MD

2 issues. 1st is the PCV system. PCV valve will fail regularly 1-3 years. This requires a new intake manifold and valve cover possible new hose and possible sensor replacement. Can cause stability and traction control failure. 2nd is the engine's head gasket. Between 60-70k miles these vehicles get blown head gaskets. Due to this failure, you could experience a total engine failure which will completely shut down all vehicle functions. If not properly observed this vehicle will not only have a complete failure. It will need an entire new engine due to cracked block and head or warped block and head. If it becomes warped you will need to machine both the block and head and or replace the entire engine long before it reaches 100k miles. Rendering the vehicle absolutely useless. Coolant issues with these vehicles are bad as well. Even if all these issues get fixed in a timely manner you will still most likely have a blown head gasket as I did. Engine failures on a busy highway are a big safety concern.

Filed Jan 20, 2021 · Engine, Transmission · 98,000 miles · CA

Vehicle was shaking profusely on local street, did not accelerate beyond 5 MPH, and had a 'stabilitrak' error code. Barely made it back to the driveway. Had it towed to a dealership and confirmed piston/cylinder problem, which will require a completely new engine. Bought it used in 2018 (with 54k miles) from a dealer, but was not made aware of service bulletin pip5421; and the mfg'ers warranty is no longer valid as there is over 90k miles (but still within 5 years). Dealer indicates it will cost $9500 to put new engine in, and we still owe on it....worthless car!

Filed Sep 23, 2020 · Electrical, Engine · TX

The whole engine went out and the auto repair shop that I took it too is saying the whole engine needs to be replaced. I'm also not the only who is having this problem with this car. What is going on is that the engine is always overheating and having problems.

Filed Jul 11, 2020 · Engine · 90,000 miles · MN

I own a 2016 chevrolet cruze with <100k miles, no accident history, and no previous issues. I bought the car new from the dealership and have been the only owner. I was driving straight on a residential street (<30 MPH) when the car started puttering and shaking. The car suddenly shut off right in the middle of the road, and I had to swerve to the shoulder to avoid crashing. Upon bringing the car to the certified chevy dealership, we learned the car had a damaged piston and cracked cylinder wall. The only fix was to completely replace the engine. It should be noted the oil had been changed just the week previous. I know chevy is aware of this issue because they released safety bulletin pip5421f back in 2018 regarding this very issue. I also know there is an active lawsuit in the state of california, but this doesn't apply to us in minnesota. I find it unacceptable that chevrolet is aware of premature engine failure in their vehicles, and have not issued a recall, even though it poses a safety hazard.

Filed Oct 15, 2019 · Engine · 85,000 miles · MO

Tl* the contact owns a 2016 chevrolet cruze. While idling at a traffic light, the vehicle seized. The contact stated that the radio was still operating when the failure occurred. There were no warning indicators illuminated. The contact was able to shift into park and restart the vehicle. The contact stated that the failure occurred multiple times. The vehicle was taken to an independent mechanic, but the failure was unable to be duplicated. The contact called an unknown dealer and was informed of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 85,000.

Filed Mar 7, 2019 · Engine · 59,000 miles · MN

Tl* the contact owns a 2016 chevrolet cruze. When driving in cold weather, the turbo booster failed to operate. The check engine indicator illuminated and the engine seized. The vehicle was taken to walser polar chevrolet (612‑284‑4672, located at 1801 county rd f east, white bear lake, mn 55110) where it was diagnosed that driving in the cold temperature caused moisture to freeze up the turbo booster. The technician stated that there was no current remedy for the failure. The manufacturer was made aware of the failure and stated that there was no remedy. The vehicle was not repaired. The failure mileage was approximately 59,000.