At first, and only on cold/rainy/snowy weather, while driving the radio would randomly turn off and turn itself back on (i have videos of this). Sometimes it would last a few seconds, sometimes a few minutes. While this was happening, the blinker sounds wouldn't work. I brought it to Chevy in Geneva, NY for diagnostics. No check engine codes ever. They told me that the radio computer needed to be updated. I had them fix it, only to find out that the problem would still happen. Over a few months, it developed more symptoms. It started to not shut off when I pushed the button, and it also started stalling when it went into auto off, but would turn back on if I put it in park and re started. At first it would stall in auto off at random times. This caused an accident in the summer of 2019. I was at a stop sign, waiting to make a right hand turn, took my foot off the brake and car stalled. The car behind me thought I was going and rear ended me. I had to drive around in the summer with the heat on, as it was the only way to prevent the car from going into auto off. I had the car looked at a few more times after that (paying $100 diagnostic fees every time). Brought it back to chevy and the told me it was because of the damage to my trunk allowing water to get to the battery (it wasn't). Issues then turned into stalling at auto off, but not turning back on once in park. I brought it to the dealership I bought it from and they looked at the alternator and had them clean all battery terminals and replace the battery. This worked for 2 weeks before continuing. It got to the point that I had to jump start my car everytime I wanted to drive it or it stalled. Finally it just wouldnt start, So i had it towed to chevy again in 2021. They determined the issue was the starter and replaced. It worked but as of now (9/13/23) my car has began stalling at auto off. It is very dangerous, car gives no warning!! There is too much to say with limited space
2016 Chevrolet Cruze: won't start
10 of the 250 complaints about the 2016 Chevrolet Cruze describe won't start.
- owner complaints
- 10
- of this car's complaints
- 4%
- typical mileage
- 70,000
- recalls
- 0
Won't start by model year
What owners say
My 2016 chevrolet cruze is only 4 years old. I had to replace the thermostat and after a inspection. The (vvt) variable valve timing when trying to start my car, it would click but wouldn't turn over all lights and power was on but car would not start. Also, my engine light was on and and the metal wire ring inside of the starter was completely broken in half.and had to be replaced
Negative battery cable shorted out, failing a main fuse and the starter. Car turned off while driving down I-5. We were able to get the car to restart one time, then once we were to a safe place to pull over turned off the car and the electrical in the car would not turn off (stereo, lights, etc..) push button start in car. Once we finally got everything to turn off the car would not start again and was towed to the repair shop.
Car while driving suddenly sputters and stalls. I get an error message saying to check airbags. The locks on the doors will unlock and lock and unlock an lock multiple times while driving. Check engine light comes on. When I pump gas the car wont start immediately it sputters and clicks every time.
Car stalls out after auto stop is disengaged. Battery is dead car wont start even tho battery has power. Door locks lock and unlock on there own. Touch screen flickers.
Whenever my car is turn off for 2hrs or more the vehicle will not start, unless I use a start jumper box.
My engine will just shut off randomly, with no warning at all. I have took it into dealer becase it was still covered until powertrain, of course they found nothing after having my car for 4 days. My car shuts off on the highway, in the middle of traffic, or while coming off the highway with cars trailing behind me. It shuts off sitting at red lights, when the auto start comes back on it never fully will come back on, and just completely shuts off. In which I have to put my car in park and start the car again, and at times it doesn't start right away! My check engine light has been up, however, the dealership and an auto store both pulled codes and none had anything to do with the actual engine. There is also a "service brake assist" warning that has been on as well. My breaks work, but you have to push down very hard for them to work at 100%. I have 2 children, and am a single mom, this is a huge safety concern and putting all of our lives at risk! No one seems to know what is wrong with the car, and I don't want any of us to get injured or die because of this issue, because sooner or later someone will.
I went to start the car and it would not start. Tried a second time and it started with a warning that it was in "reduced engine power". Could not drive the car. Put it in park, shut it off. Tried to start it again and it started in full engine power but with the check engine light on. It was recently serviced at denooyer chevrolet in kalamazoo michigan due to the same issues, 3 times prior to this. Car has 70,000 miles on it and does not seem to be reliable at all with same issue occuring shortly after "service/repair". I want something done about this. I do not feel safe!!
Was in reverse going out the drive way that was on a slight hill. Car cut off and would not start. Got out car and seen gas leaking and check engine light came on. The car was in motion on a neighborhood road. Had to have car tow was unsafe to drive. On 8/8/2018 took car to bradshaw of greer because of a recall on the fuel leak. Certain gm vehicles could possibly have an issue that could cause a fuel leak and the vps sensor needs a lock ring installed. Had the car worked on for the recall and I still had a gas leak. Very dangerous and unsafe. Dealer ship would not have my car tow after the recall should had been fixed. 18159 noncompliance recall---fuel leak during f/cmvss testing
The car first started having issues with switching gears. Going into and out of drive specifically. Wouldn't even budge. Dealership said it must be something sticky spilled in gears. Have had no spills in that area. Soon after this visit my car would turn off in stop and go traffic. Dealership said they couldn't replicate the issue so they couldn't tell me what it was. Now, not much later than the last visit, my car is shutting off on the interstate, every light inside car (door open lights, radio lights, A/C lights, dash lights) are dimming and brightening or turning on and off on their own, windows roll up and down on their own, A/C shuts on and off or will change vents on its own, burglar system detection goes off when trying to start the car, and car won't start after being off for 20-30 minutes without a jump. Three different places have used battery and code readers and cannot find an issue. My battery, starter, and alternator are in great condition. Every place except the dealership has told me it's a "major electrical issue that needs to be fixed asap." car is still under warranty. Has had all work aside from the readings done at dealership. They say they can't find out the issue. This is the third time within 4 months that my car issues have been avoided by the dealership and I have been told they can't replicate what I'm dealing with when they test drive it so they can't help me. It is a danger to me and any other driver around me when my car suddenly shuts off at 70 MPH and I have to try to pull over to park my car to try to start it again. Clicking and zapping sounds can also be heard from under or behind my engine that should not be there. Was told at the dealership if they can't figure it out they would have to send me home with my vehicle... Still doing all these things. I have been the only owner and driver, under 20k miles on vehicle, no mods added.
Service bulletins that may apply
- This service bulletin provides information on replacing the intake manifold when the engine is replaced...
- The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle...
- This service bulletin provides information to dealership personnel for new vehicles with less than 1,000...
- This bulletin advises the technician to flush the cooling system multiple times if oil has been found in...
- This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
- This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil...
- This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter...
- This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified...
Related recalls
No recalls on record for this model year.
Questions about the 2016 Chevrolet Cruze won't start
Is won't start a common problem on the 2016 Chevrolet Cruze?
10 of 250 owner complaints about the 2016 Chevrolet Cruze (4%) mention won't start. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2016 Chevrolet Cruze?
There are 0 recalls and 263 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Chevrolet Cruze
Check engine light 38Overheating 22Stalling 22Loss of power 10Engine failure 8Fire or smoke 8Airbag light 7No deployment 7Jerking 5
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