2017 Chevrolet Cruze: engine failure

Filed Sep 30, 2025 · Engine · CA

My turbocharger is failing. My car has 83,000 miles, but had to get a completely new engine at 37,000 miles. So the engine is less than 50,000 miles old. My check engine light has turned on and it’s is the turbo charger. General Motors has a Special Coverage Adjustment N232395330 that covers models with the same engine as the Chevy Cruze. However, because the model is not listed they are refusing coverage under this adjustment. The adjustment specifically covers the turbocharger, a component or the engine. But since my model is not listed it is not covered despite having the same engine. My turbocharger began failing while I was driving on the grapevine in California. Luckily I was able to make it to my destination but had it failed over the grapevine that would have put me and my passengers in an unsafe situation. It is unacceptable that an engine with less than 50,000 miles on it which has been maintained with frequent oil changes be having this issue yet not be covered under an SCA that acknowledges the issue just doesn’t list the model.

Filed Dec 30, 2024 · Engine · MA

My 2017 Chevy Cruze engine failed with only 38,000 miles on it (Case [XXX]). After it happened, I read that this is a known problem (see link below). I hope that GM will consider a recall on this item in order to save others from this experience. When I contacted GM and Chevy about this in late August, I was hoping that GM would take full responsibility for what clearly appears to be a manufacturing defect in Cylinder 1. I was deeply disappointed that it took GM so long to respond to this request, and that the compensation was no more than the cost assistance that I was offered at the dealership originally. I will never buy a GM vehicle again, and will be sure to tell my friends and family about my dissatisfaction with owning a 2017 Chevy Cruze. [XXX] Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 5, 2024 · Engine · OK

At just over 70k miles the engine began running rough. Diagnostic showed cylinder 1 pressure issues from cracked piston requiring engine replacement. This vehicle has had all recommend service since owning it.

Filed Nov 20, 2023 · Engine · ID

1st cylinder misfire with only 60,000 miles on it. Research shows this is an issue yet GM Chevy has not recalled it. Not a simple fix it requires new engine

Filed Aug 31, 2023 · Engine · MN

The engine failed and needs replacement due to low compression and constant misfire on cylinder #1, according to the dealership. I sold the vehicle because of the repair costs that were required. The vehicle’s mileage was 47,664 at time of inspection. A Chevrolet dealer confirmed the issue, and GM acknowledged that the issue occurred. The check engine light turned on a few weeks before the failure was diagnosed, and the light began flashing about a week before it was diagnosed. The Service Stabilitrak light also turned on at the same time as the check engine light.

Filed May 23, 2023 · Engine · NC

It started with a check engine light stating I needed to replace a fuel injector. I had that replaced and continued to have the same problem. I had a compression test performed and stated that I had a cracked cylinder leaking compression in cylinder one. The engine needs to be replaced or rebuilt. As you can imagine that is expensive. After finding this out, I continued to drive the vehicle hoping to get a new a vehicle. I was unable to and the vehicle stalled on me while driving several times. This put my safety in jeopardy as I could've have gotten hurt on the road and other safety if I got hit. Luckily, neither happened. General motors intentionally inflates the PSI in the engine to compensate for the turbo engine, resulting in the breakdown of the engine quicker and makes it unsafe for the road. In my case, I just bought this vehicle a year ago and has under 100k miles. I have been unable to get a GM technician to diagnose the vehicle due to finance reasons. After research, this is common issue with my vehicle and I am reporting this issue.

Filed Oct 18, 2020 · Engine · 64,000 miles · NV

64,000 miles, car started sputtering, service stabilitrac and check engine lights came on. Dealership said piston ring broke and scored the cylinder wall beyond repair. Need to replace engine.

Filed Jan 27, 2020 · Engine · 20,000 miles · WA · fire

Tl* the contact owns a 2017 chevrolet cruze. The contact stated while driving 35 MPH, the vehicle vibrated abnormally. The contact stated the stabilize and engine warning light was illuminated. The contact was able to park on the side of road where she saw smoke exiting the engine. The vehicle was towed to chevrolet of everett located at 7301 evergreen way, everett, wa 98203, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired. The contact stated on august of 2018, while driving 40 MPH, the vehicle stalled and began to decelerate it speed. The contact stated the dashboard screen went black. The contact stated she was able to shift gears to park and restart the ignition. The vehicle was taken back to the dealer were it was unable to duplicate the failure. The contact stated 'you are at demonstration mood' warning message was illuminated. The contact stated on another occasion while making a left hand turn, when the vehicle seized.the manufacturer had been informed of failure. The failure mileage was 20,000.

Filed Dec 30, 2019 · Engine · 70,000 miles · WV

Tl* the contact owns a 2017 chevrolet cruze. While the contact's spouse was driving approximately 55 MPH, the vehicle stalled without warning. The contact was able to restart the vehicle; however, it performed erratically. The vehicle was taken to an independent mechanic who stated that the pistons were burnt and referred the contact to malloy chevrolet. The vehicle was taken to malloy chevrolet (2700 valley ave, winchester, va 22601, (540) 667-1000) where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact was given a cost estimate of $6,000 to replace the engine. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 70,000.