My 2017 Chevy Cruze had the throttle body replaced by STG Auto Group in Montclair, CA. A few months after the repair, my car began shaking violently and then shut off in the middle of the street while I was driving on 11/17/2025 This created a serious safety hazard for me and other drivers. When I took the vehicle to a local auto zone once the vehicle turned on , they told me the throttle body “needs cleaning,” but a new throttle body should not get dirty within a few months. This suggests improper installation or a defective part. The problem returned even though the part was recently replaced. I immediately called the dealership who fixed it and the manager stated I’d have to wait to the following week for another inspection and that I can not be squeezed in . The vehicle is still unsafe to drive because it shakes and can stall unexpectedly. I am concerned because this issue has happened more than once and could have caused an accident. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2017 Chevrolet Cruze: engine stalls while driving
20 of the 203 complaints about the 2017 Chevrolet Cruze describe engine stalls while driving.
- owner complaints
- 20
- of this car's complaints
- 10%
- typical mileage
- 36,000
- recalls
- 0
Engine stalls while driving by model year
What owners say
The shutoff feature that shuts the engine? down while at a full stop/red light, is defective. I was stopped at a red-light and the engine shutdown as a gas-saver feature and stalled and I had to put my car in park and restart it in mid traffic. I was rear-ended by the person behind me, who was a hit n run. This is an unsafe feature that has been put in many Chevrolet vehicles. I called the Chevrolet # and she told me, I had to pay for the $250 diagnostic test at a Chevy dealership and I told her, Chevrolet should be responsible for the failure to restart my engine car as it is a an unsafe feature installed by them and that that they should turn off that feature for free as I was hit from behind when the vehicle did not restart. I want Chevrolet to pay to have this unsafe feature removed without charging my for an expensive diagnostic system test. I as a consumer, should have that choice! I want that flawed feature turned off in my vehicle. IT'S UNSAFE.
Car spontaneously stops accelerating. Sometimes a restart is needed. It jerks as you're trying to gain acceleration. Sometimes it stalls after non acceleration. Safety is compromised due to traffic behind me going speed limit or worse. First appeared 2 months ago. Mechanic could not detect anything on diagnostics. Then we took it to the Chevy dealer where purchased and after 5 days could not diagnose. They took it out 3x but could not duplicate symptoms. No lights flash, no warnings. I'm at a loss, I'm a senior citizen who needs her vehicle. I no longer feel safe driving it. Please advise.
Vehicle had a cracked piston. Now the vehicle is very sluggish while accelerating from a stop. Burns a tremendous amount of fuel. Vehicle is also stalling frequently. It’s been to Chevrolet twice and a mom and pop shop and nobody can figure out what the problem is.
Car very suddenly started having slow acceleration, and vibration felt during acceleration. Check engine light on with StabiliTrak warning message on dashboard. Rough idle and vibration felt in cabin. Difficulty accelerating at traffic light and car seemed to almost stall at one point. Diagnosed at the dealer with cracked pistons in engine with code P0300 for random misfire. 2017 Chevy Cruz has passed the power train warranty by 1 year. Mileage odometer reading is about 58200. GM is not willing to replace without charging $4700 for replacing the faulty piston components in the engine even though this poses safety hazard for regular driving. After some research, this seems to be a widely known problem of this generation Chevy Cruz and GM has even changed the part number of the piston assembly to replace the faulty pistons in engine. This needs to be a recall!
It started with a check engine light stating I needed to replace a fuel injector. I had that replaced and continued to have the same problem. I had a compression test performed and stated that I had a cracked cylinder leaking compression in cylinder one. The engine needs to be replaced or rebuilt. As you can imagine that is expensive. After finding this out, I continued to drive the vehicle hoping to get a new a vehicle. I was unable to and the vehicle stalled on me while driving several times. This put my safety in jeopardy as I could've have gotten hurt on the road and other safety if I got hit. Luckily, neither happened. General motors intentionally inflates the PSI in the engine to compensate for the turbo engine, resulting in the breakdown of the engine quicker and makes it unsafe for the road. In my case, I just bought this vehicle a year ago and has under 100k miles. I have been unable to get a GM technician to diagnose the vehicle due to finance reasons. After research, this is common issue with my vehicle and I am reporting this issue.
The contact owns a 2017 Chevrolet Cruze. The contact stated that while driving at approximately 60 MPH, the engine started to misfire. The contact stated that the vehicle was hesitating while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle stalled while driving into the driveway; however, the vehicle was able to restart. The contact stated that she attempted to call a local Chevrolet dealer however, her calls were not returned. The vehicle was taken to an independent mechanic who stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 35,000. The VIN was not available.
Have filed an earlier complaint and never heard back. But the engine was stalling and not maintaining speed without heavy acceleration. First week of August 2022 the car finally gave out after diagnosis of faulty knock sensor. Was displaying knock sensor code intermittently and finally stayed on. Anyway first week of august it stalled completely at a stop sign and would not crank back up. I finally started checking relays and found the engine functions relay faulty by accident. There are two square grey relays under the hood in the fuse block. One says engine function s relay and one says something to do with defrost controls. Had to swap the two relays to get my car running. No problems since. Only had 87,000 miles on car.
Faulty knock sensor at 83k miles. First symptoms were slow/jerky acceleration and needing to apply more pressure to the gas pedal to maintain speed, followed by illuminated Check engine light that came on a few days later. The scanner at Autozone pulled the code P0325. Improper detonation regulation is dangerous. This vehicle has been well maintained but needed all four pistons replaced after 60k miles and the cause of the piston damage is unknown. In this vehicle’s history is also intermittent stalling and the vehicle turning completely off after idling, but dealership could not reproduce either issue. Those problems appeared early in the vehicle’s life/well within warranty.
The car acts as if it’s going to stall at every stop light and stop sign. It is slow to start and several times in the middle of a turn it just acts as if it stops.
When vehicle is sitting in auto-stop mode, releasing the brake and pressing the gas pedal will randomly cause vehicle to stall. I have taken it to different chevrolet dealerships and no one can figure out the cause of it and they cannot replicate the issue. (the mechanics are not driving the vehicle long enough for it to happen.) this happens more often during summer months, but has happened over the 2020 winter. I have to put the vehicle in park, turn it off and back on to get the car moving. This is especially dangerous if I am trying to turn in front of oncoming traffic.
Tl* the contact owns a 2017 chevrolet cruze. The contact stated that while at a stop light, the auto stop mode was activated and the vehicle stalled without warning. The contact stated that the instrument panel was dark. The contact stated that the failure recurred twice. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall. The contact was informed that an advisor would contact the dealer. The contact was advised not to mention the failure to the dealer because she had taken the vehicle for the replacement of the battery to verify if that was the cause of the failure at jenkins chevrolet of venice (2324 s tamiami trail, venice, fl 34293). The failure mileage was approximately 18,511. *bf
Service bulletins that may apply
- This service bulletin provides information on replacing the intake manifold when the engine is replaced...
- The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle...
- This service bulletin provides information to dealership personnel for new vehicles with less than 1,000...
- This warranty administration bulletin provides policy information on vehicles outside of a California...
- This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator...
- This bulletin advises the technician to flush the cooling system multiple times if oil has been found in...
- This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
- This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil...
Related recalls
No recalls on record for this model year.
Questions about the 2017 Chevrolet Cruze stalling
Is engine stalls while driving a common problem on the 2017 Chevrolet Cruze?
20 of 203 owner complaints about the 2017 Chevrolet Cruze (10%) mention engine stalls while driving. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2017 Chevrolet Cruze?
There are 0 recalls and 247 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Chevrolet Cruze
Check engine light 35Misfire 12Engine failure 9Knocking 8Jerking 7Won't start 6Loss of power 5
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