My 2017 Chevrolet Cruze LT (VIN: [XXX] 1.4L turbo, ~85,000 miles) is inoperable due to cracked pistons, a known issue in 2016–2017 models causing misfires and power loss (TSB 18-NA-171). I seek GM goodwill assistance for repair costs (~$3,877–$10,500) and am exploring legal options, as no recall or class-action lawsuit currently exists. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
2017 Chevrolet Cruze: sudden loss of power
5 of the 203 complaints about the 2017 Chevrolet Cruze describe sudden loss of power.
- owner complaints
- 5
- of this car's complaints
- 2%
- recalls
- 0
Sudden loss of power by model year
What owners say
The vehicle has been in motion at any speed... When pressing on the gas"throttle all the way down" vehicle has a brief interruption of acceleration and check engine light comes on reporting code p0325. Engine knocks/shakes and lose acceleration and reduced power for over 50+ miles after each incident. I have had the engine repaired twice and rebuilt. Ecm has been reprogrammed and gm flew a engineer to troubleshoot I am again having problems 10k miles more and this is ongoing and dangerous. Please please investigate this as gm has not taken ownership of this defect. If you would like all 10+ service records related to this I am more than happy to share and onstar has preformed vehicle diagnostics after each instance. What ever you need please let me know! Thanks for all that you do! There were a multitude of instances vehicals engine was rebuilt/replaced at 7k again at 14k and now at 40k power train is showing same signs and symptoms of previous issues
I have been experiencing loss of power steering upon vehicle startup, which has at times persisted into the beginning of my drive. A stabilitrak warning is displayed on the driver information center indicating an issue with the electric power steering. There is a definite physical loss of power steering that recovers within a minute. This message and loss of power steering seems to occur during cold and wet/rainy conditions where temperatures are estimated below 40 f. The whole electric power steering rack assembly was replaced under waranty in q1 2018, but did not fix the root cause. At that time, the dealer was able to locate diagnostic codes, but in two subsequent visits for the same issue, the dealer has been able to solve this issue. It is ponderous that the dealer has insisted that a stabilitrak message warning of loss of power steering does not register in any of the computer systems. How can this be true?
Car was aproximately 10 months old with 5000 miles on it and battery died all of the sudden and car locked up in gear and could not be moved.fortunately I was at a friends house and was able to get in out of heat.there was no indication before it died that there was a problem if was at night I could not have turned on the emergency flashers and in arizona heat could have died had I not been able to get inside. Took 3 hours for wrecker to come and take me to dealership . I believe that since this car s engine cuts off when stopped at traffic lights that the causes loss of power. Am 84 years old and never had this type of problem with a new car
Was traveling approximately 62 MPH I pressed the gas pedal to the floor and the power stopped from the engine and the transmission down shifted causing a loud thud noise in the dash board area. The vehicle never increased speed it dropped down to approximately 50 MPH until I exited, upon exiting I came to a complete stop and restarted the vehicle. When accelerating the dash board now vibrated at approximately 5000 RPM. I took the vehicle to the dealer paddock chevrolet. Driving in the vehicle with the service representative roland we were able to recreate the secondary vibration. The dealer said there are no codes for the loss of power. I left the vehicle at paddock and it is there now. Gm has been non-responsive case # 8-3183509862. I have been in high-speed accidents before and am deeply afraid to drive this vehicle with out knowing why there was power loss and when it will happen again.
Service bulletins that may apply
- This service bulletin provides information on replacing the intake manifold when the engine is replaced...
- The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle...
- This service bulletin provides information to dealership personnel for new vehicles with less than 1,000...
- This warranty administration bulletin provides policy information on vehicles outside of a California...
- This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator...
- This bulletin advises the technician to flush the cooling system multiple times if oil has been found in...
- This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
- This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil...
Related recalls
No recalls on record for this model year.
Questions about the 2017 Chevrolet Cruze loss of power
Is sudden loss of power a common problem on the 2017 Chevrolet Cruze?
5 of 203 owner complaints about the 2017 Chevrolet Cruze (2%) mention sudden loss of power. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2017 Chevrolet Cruze?
There are 0 recalls and 247 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Chevrolet Cruze
Check engine light 35Stalling 20Misfire 12Engine failure 9Knocking 8Jerking 7Won't start 6
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