Chevrolet Cruze key fob problems

Filed Jun 1, 2026 · Electrical · 82,000 miles · IL

The contact stated that the key-fob failed to lock and unlocking of the failed intermittenly. The key fob was the original manufactured key fob. The dealer had been contacted, and the key fob was reprogrammed. The failure persisted. The dealer was contacted again, and it was diagnosed that the circuit board would slip inside the key fob itself, causing the malfunction. The key fob was replaced. The manufacturer was informed of the failure, and due to the vehicle no longer being covered under warranty, they opened and then closed a case. The failure mileage was approximately 82,000.

Filed Aug 18, 2025 · Electrical · 56,639 miles · FL

The contact owns a 2016 Chevrolet Cruze. The contact stated that upon returning to the parked vehicle, while attempting to unlock the doors with the key fob, the doors failed to open. The contact was able to open the door manually using the key. The contact stated that upon entering the vehicle and closing the front driver's side door, the doors locked and failed to unlock. The contact depressed the brake pedal and pressed the Push to Start button, but the vehicle failed to start or unlock. The message "No Key Fob Detected" was displayed. The contact disassembled the key fob and wiped the battery; however, the failure persisted. The contact called his wife, who arrived with another key fob. The vehicle was able to restart after several attempts. The message "Theft Alarm" was displayed. The contact was trapped inside the vehicle for 5 minutes and was sweating due to the temperature inside the vehicle. The contact drove to the residence; however, the instrument panel was partially inoperable. The contact stated that only the RPMs, the speedometer, and the odometer were operable. Upon returning to the residence, the vehicle restarted and operated as needed after several attempts. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 56,639.

Filed May 3, 2023 · Electrical · 117,000 miles · WV

The contact owns a 2017 Chevrolet Cruze. The contact stated while he was attempting to start the vehicle, and while attempting to turn the vehicle off, he observed that the "remote key not detected" message was displayed. The contact stated that he had gone through several replacement key fobs. The contact had taken the vehicle to a local dealer, where he was sold a new key fob. The vehicle was not diagnosed and only the key fob was replaced. The manufacturer had not been informed of the failure. The contact researched online and related the failure to manufacturer Technical Service Bulletin Number: 16-NA-396 (Intermittent Operation of Key Fobs - Electrical System). The failure mileage was 117,000.

Filed Mar 31, 2021 · 130,000 miles · MO

My trunk is coming open on its own. Sometimes when I unlock my car the trunk will pop open other times it will just pop open when I'm driving down the road. It is not my key fob because I have used different key fobs that I have and the problem is still happening. This is dangerous when driving down the highway. This can happen when it's sitting in the driveway. Overnight I wake up in the morning and the trunk is open or when I'm driving down the road. This started happening just this month and has been happening sporadically but at least once a day if not more. I've done some research on the internet and I am not the only one this is happening to with their chevy cruze. I think it recall is an order before a wreck does happen if it hasn't already.

Filed Nov 18, 2020 · Electrical · 80,000 miles · CA

Negative battery cable shorted out, failing a main fuse and the starter. Car turned off while driving down I-5. We were able to get the car to restart one time, then once we were to a safe place to pull over turned off the car and the electrical in the car would not turn off (stereo, lights, etc..) push button start in car. Once we finally got everything to turn off the car would not start again and was towed to the repair shop.

Filed Nov 4, 2019 · Electrical · 20,435 miles · NC

"no remote detected" message or intermittent remote functionality. This has happened about 5 times now. I have been able to get it working by pressing the unlock button on the key fob and then it recognizes the key fob. The vehicle is parked and I get in to try and start car.

Filed May 14, 2019 · Engine · 20,000 miles · IL

I own a 2017 cruze and bought it brand new. Had issues with the key fob working properly from the beginning and my engine light coming on for seemingly no reason. One of the times I was stopped at a red light after exiting the highway, my auto-stop engine kicked off and would not come back on when I released the break. My car would not turn off at all, I would push the power button, the car would turn off for half a second and then turn back on but my engine didn't come back on with it. I started rolling backwards and could not shift gears. A second time my engine light started flashing as I started to accelerate getting on the highway and a warning came up saying stabilizer. I had to pull over in the middle of the highway and turn my car off. My car has been taken to the dealer for service every time something happens and every time they tell me there are no codes and nothing they can do to fix it. I filed 2 different complaints with gm and was told they won't do anything without any codes because to them my car looks like it is functioning properly

Filed Apr 17, 2019 · Electrical · 50,000 miles · OK

The federal safety agency is number 11193552 I have the same problem as this customer to the t. The cars radio will shut off while driving after I take they key out while parked the key fob will not lock the car and then if put into the ingishon it will eat the key and lock up . This is a common problem that needs to be looked into there shouldn't be a youtube video with 50k views on how to get your car key out of the ingishon after the elitrical problems. Please fully read the federal safety agency number 11193552 report as it is the most detailed and reliable source of info for this problem . It happens more often then once so the date when this happend will be the latest accornce of this.

Filed Apr 17, 2019 · Electrical · 50,000 miles · OK

The federal safety agency is number 11192482 same problem as this customer raido shuts off while driving then key fob will not lock the car after pulling the key out after this happens nothing will lock or turn on.put the key in and it will lock up the key in the ingishon and not even get into the on position ( iv made corrections to the federal safety agency number )

Filed Jan 10, 2019 · 65,000 miles · ND

The key fob holding the key in the ignition broke, leaving the key in the ignition, unable to turn off or turn on the vehicle.