Odometer Fraud. The contact purchased a 2002 Chevrolet Express. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 180,000. It was later discovered through a diagnostic test that the mileage was 298,000. The seller was contacted and informed the contact that the instrument cluster was potentially tampered with by a previous seller. The seller denied a refund request due to an as-is sale and directed the contact to the federal safety agency Hotline.
The worst 2002 Chevrolet Express problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Brakes10
- Electrical9
- Body8
- Engine8
- Tires7
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Brakes10
- Electrical9
- Body8
- Engine8
- Tires7
- Transmission7
- Fuel system5
- Lights5
- Steering4
- Suspension4
- Visibility3
- Acceleration1
- Airbags1
Recalls
No recalls on record for this model year.
Defect investigations
Hydraulic pump failres
Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. Gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report.
EA04012
Technical service bulletins for the 2002 Chevrolet Express 419
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
- This Preliminary Information communication provides information to the technician about vehicles that have...
- This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- This Preliminary Information communicates to the dealer the process for downloading or updating operating...
- This Preliminary Information communication provides information to the technician about vehicles that the...
- Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles
- GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities
- This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves...
- This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as...
- This service bulletin provides information for dealers/technicians on Service Programming System (SPS)...
What 2002 Chevrolet Express owners say
Most recent owner complaints, unedited.
The contact owns a 2002 Chevrolet Express. The contact stated while driving 65 MPH, she heard an abnormal loud banging sound coming from the rear end of the vehicle. The contact stated that the passenger’s side rear axle detached from the vehicle, causing the tire to detach and roll away. The contact did not sustain any injury. The vehicle was towed to a tow lot. The dealer and the manufacturer were not notified. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 100,000.
The side hinges seize up and break. It throws the door alignment off and I am no longer able to completely close the front side door and it keeps the passenger door from opening also. This is a continueing problem chevrolet has with their express vans. It is a design problem and also cheap materials caused it to rust and seize up and then break the hinge, the hinge is welded on. Very expensive to have repared. It is dangerous as people can not get out of the van. Chevrolet needs to offer an inexpensive fix for this.
When I came outside the glass was broken and had been thrown to the outside of the vehicle. The vehicle had been driven the day before and was fine. It was parked in the shade and away from anything which could have hit it. It was locked and not touched in any way. The broken fragments were on the ground below the glass frame area. It is the same type of glass that I saw in the story on the news yesterday about the sun roofs that break. When I saw the story I knew this had to be the explanation. I have a picture and the text I sent that day because I was so shocked at how something like this could happen, it made no sense. Now it makes perfect sense.
Passlock security system constantly won't allow van to start. Chevrolet says to have the system "relearn the key" by waiting for 10 min then trying to start the vehicle. It sometimes takes 3-4 tries of doing this before it starts.
2002 chevy 2500 express van. Failure of power booster, lost both brake power as well as steering power. Almost impossible to control car. Replaced once, failed again 6 months later. Replaced again. Failed again this year. I am now on my forth power booster, failure is very dangerous as you lose both steering and brakes at same time.
Driver's side rear view mirror vibrates excessively. Hard to view items on the mirror.
Tl*the contact owns a 2002 chevrolet express. While driving 50 MPH, the vehicle completely shut off and would not restart. The vehicle was towed to the dealer and they replaced the fuel filter, however, the failure recurred. The vehicle was then towed to a gm dealer, who replaced the crank sensor. The contact stated that the vehicle is currently operating normally. The current mileage was 16,612 and failure mileage was 16,594.
Intake manifold gasket failure causing engine to seize at 69,700 miles.
One of the hinges to the double side doors on the full size 2002 chevrolet express broke off today.
Compare the 2002 Chevrolet Express
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Questions about the 2002 Chevrolet Express
Is the 2002 Chevrolet Express reliable?
Owners have filed 56 complaints about the 2002 Chevrolet Express, 3.7 times a typical Express model year. It is one of the years we flag to avoid.
What is the 2002 Chevrolet Express year score?
The 2002 Chevrolet Express scores 27 out of 100 (poor). The score compares it with the other model years of the Chevrolet Express: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2002 Chevrolet Express?
Brakes, with 10 complaints, typically around 35,000 miles. Next is electrical (9).
How many recalls does the 2002 Chevrolet Express have?
No recalls on record.
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