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2000 Chevrolet Impala steering complaints

Page 3 of 5: complaints 41 to 70 of 124, newest first, as owners wrote them.

See the summary of 2000 Chevrolet Impala steering problems: which part fails, at what mileage and related recalls.

Filed Aug 30, 2005 · Steering · 33,121 miles · IL

Clunk noise from front of vehicle during driving, also can feel it in steering wheel. Dealer fixed it in sept 2003, said there was a service bulletin,but would just grease the steering wheel first to see if it will fix it. It did but now it is back, and of course not in warranty.

Filed Jun 20, 2005 · Steering · 55,000 miles · NC

Dt: hard to steer. Clunking, popping noise coming from front end. Last year steering shaft replaced (intermediate steering shaft, 12/21/04). Then in january problem started. Feels like power steering comes and goes. *nm

Filed Jun 11, 2005 · Steering · NC

Intermediate steering shaft knocking on applying the brakes, accelerating and making a turn.

Filed Jun 3, 2005 · Steering · 77,000 miles · FL

Dt: while driving and without warning the steering rod broke. Weather was not a factor. Dealer told caller they did not have a mechanic. Later, the dealer told caller what was wrong with it, and caller's father said it looked like it had been welded before. Manufacturer stated they could not do anything to help him. Caller has not got the problem fixed yet.

Filed May 23, 2005 · Steering · MN

Clunking noise in steering wheel

Filed May 18, 2005 · Steering · 43,372 miles · WI

01-10-02, complained of pulsation felt in steering. Mechanic resurfaced rotors. 01-11-02, same complaint, replaced intermediate steering column. 11-07-02, reported a squeal in steering when turning left, mechanic could not duplicate, greased steering column. 09-09-03 complained again of squeal in steering, replaced rack and pinion.

Filed Apr 18, 2005 · Steering · 74,000 miles · OH

Steering shaft was replaced in august 2004 because of technical service bulletin (tsb) about binding. In march 2005 the steering shaft broke in half, causing a loss of control with steering of the vehicle. The defective part was replaced along with a new steering coil. The part was still binding and slipping as it was the first time when fixed in 2004. A diagnostic test was done in april 2005, and chevrolet told me it was my brakes. I took it to another dealer, and they said my brakes were fine. Problem needed to be fixed before someone got hurt the next time it breaks.

Filed Mar 30, 2005 · Steering · 10,000 miles · MD

When turning the steering wheel in either direction a knocking noise was heard. The dealer stated that the intermediate steering shaft had to be replaced. *ak *bf

Filed Mar 7, 2005 · Steering, Visibility · 30,000 miles · MI · 1 injury

Ltr re defective steering system in numerous automobiles especially the 2000 chevy impala which caused hand and finger deformalties to the consumer. *ts *jb the consumer purchased a 2000 vehicle and stated that he watched his fingers become bent and twisted as a result of steering. The consumer stated that side view mirror height obstructs the view of the on-coming traffic. *tc

Filed Feb 9, 2005 · Steering · NY

I started hearing a "clunking" in the front end. I can also feel "jerking" in steering. It is especially dominant when I am going slower and using brakes, I seem to be able to feel and hear it better when slightly turning to the right. I can also be stopped and just taking off to make a turn and can hear the clunking. I am scared that something is going to fall off someday and I will have no steering. Had it look at and mechanic thought it was a broken tie rod end he found on right side, that was repaired 2/7/05.. But clunking and jerkiness is still there.

Filed Jan 18, 2005 · Steering · 32,000 miles · VA

I bought the car new and within 32000 miles you could feel a clunk in the steering column. The impala was driven under normal day to day usage and was properly maintained. Took the car in for warranty work and was told they had to lube and replace a piece on the intermediate shaft of the steering. Now at 81000 miles the same characteristics show up again! Intermediate shaft on steering column starts with a clicking noise and through usage and time gets worse. You start feeling the click through the steering column and wheel at low speeds and when the brake is depressed while driving! I feel as an aircraft mechanic and in my professional opinion gm needs to be made to have a recall on all impala's produced from 2000 thru 2004. This clicking is a failure of the intermediate shaft and other steering components associated it and will lead to subsequent failure and accident in this vehicle.

Filed Jan 11, 2005 · Steering · IL

The steering wheel locks up when the vehicle is making turns which increases the risk of a crash. Taken to dealer for check up, and results showed that a gear in the steering box needed to be replaced.*ak. The power steering stops working during turns. Sometimes it didn't work at all, other times, it worked when starting a turn the stopped part way through the turn. A small person would have a problem turning the vehicle. Took vehicle to used car dealer, and mechanic advised him that a gear in the steering box went bad, and put a new steering box in.

Filed Jan 7, 2005 · Electrical, Steering · IA

The rack and pinion steering assembly failure. Rack and pinion leaked and has been serviced and still has problems. *bf the low tire pressure light had come on and there was a rattling noise coming from the right front wheel while the vehicle was in motion. *sc

Filed Dec 15, 2004 · Steering · 70,000 miles · GA

A 'clunk' with associate 'looseness' in the steering of our 2000 impala is noted. Our research indicates that many owners of similar models who experienced this occurrence and, by some dealers, was corrected by replacement of the intermediate steering shaft. We are concerned that we have a problematic steering assembly and do not know if this can lead to failure or not.

Filed Nov 22, 2004 · Steering · 11,000 miles · FL

The consumer was having a problem with the intermediate steering shaft. The consumer received a recall notice on the manifold. The consumer took the vehicle to the dealer and had the fuel system checked and was charged 124.85. Provide further details.

Filed Nov 19, 2004 · Steering · NY

Steering wheel locked up while driving. Consumer pulled over, turned off the vehicle and restarted. Consumer drove vehicle to the dealer for inspection, and mechanic could not duplicate the problem.

Filed Nov 19, 2004 · Steering · 35,000 miles · MA

At any speed my power steering started to fail intermittently, with any specific warning. This has occurred 4 times in the last 7 days, luckily no one was hurt but the last time I did go off the road and immediately brought it to my dealership. They contend they have not found any problem, and that the diagnostics do not show any issue.

Filed Aug 4, 2004 · Body, Steering · OH

Dealership on 08/13/2001 replaced the cradle. Vehicle was under warranty in november 2001, and dealer replaced shaft. Cradle failed 2 years later, and needed to be replaced again, also, had a steering problem.

Filed Jun 4, 2004 · Steering · 34,560 miles · SC

On july 4, 2003 my 2000 chevrolet impala was lubed at the chevrolet dealership because of steering issues. The car would vibrate, pop, and jerk when accelerating, slowing down or making turns and steering becomes very tight and difficult to turn. It took 3 separate visits to the dealership before they discovered what they thought was the source of the problem. I have several children and I am greatly concerned about our safety. I do not know what else to do because this seems to be a recurring problem with many 2000 impalas. I did a lot of reseach and found other complaints on your site due to the same issue, as well as complaints on www.impalahq.com. I've also read issues where some police departments are using this same model and they have reported accidents due to steering lost, which seems to be related to the intermediate steering shaft issues. The last steering shaft lube was 11 months ago and cost me $140. Looks like I will have to have this service done every 10-12 months to keep this car from loosing steering. I can not put a price on the safety of my children, but I can inform other and hope chevy will find a solution to this problem quickly.

Filed Apr 21, 2004 · Steering · 44,000 miles · NY

There is a clunking and clicking sound when steering. This is a known problem where a lot of consumers have complained about and chevrolet will not fix the problem at no cost. Chevrolet said that they can either change the intermediate steering shaft or use the lubrication kit to fix it. They will not even use the lubricaton kit to fix it at least. This is not right that the consumer should pay for a mistake that the manufacturer created due to a lack of lubrication .

Filed Mar 1, 2004 · Engine, Steering · 28,000 miles · FL

While driving at 15 to 20 MPH vehicle intermittently stalled. *ak consumer took the vehicle to the dealer but they can't locate the source of the problem. In addition, knocking and jerking in steering wheel when turning, and it was found that intermediate shaft created noise. Intermediate shaft was replaced under warranty.

Filed Feb 23, 2004 · Steering, Transmission · 40,500 miles · PA

Transmission failure and power steering pump failure.

Filed Feb 18, 2004 · Steering · 54,807 miles · MI

While driving power steering pump failed, causing steering fluid to leak. Consumer had no power assist. *ak dealer replaced power steering pump.

Filed Jan 18, 2004 · Steering · 30,000 miles · MO

There are 2 problems with the car I bought: 1. We have experienced a problem with the paint on the bumpers--it peels off. 2. The steering shaft on this car was popping and the steering wheel had play at about 30,000 miles and they replaced the shaft and told me there shouldn't be another problem. Now the car has about 90,000 miles and when it had 70,000 it started the same steering problems it had before. Does it take injuries or failed steering to get someone to look at this as a problem with this make and model???? I gave up arguing about #1 even though the paint isn't the way it should be. Number 2 is a problem that should be addressed before someone gets hurt, when the dealer had to pay before I should not have to pay now!!!

Filed Jan 15, 2004 · Airbags, Body · 24,243 miles · OK

A/c emits foul odors (mold/mildew). Brakes pulsate, warning & ABS lights come on. Check engine lights come on, stalled once, uncontrolled acceleration from start up twice. Steering: intermediate shaft replaced at 42,618 miles; rack & pinion leaking at 65,307 popping & muffled explosion sound in cold weather start ups, paint peeled off front & bumper of car. Weather stripping adhesive liquifies on door posts in hot weather. Airbag warning light comes on

Filed Jan 2, 2004 · Steering · CA

There is a clunking sound in the steering system when turning. I can feel some vibration in the steering wheel.

Filed Dec 17, 2003 · Steering · NY

2000 chevrolet impala has a leaking or seeping power steering rack at under 48,000 miles. Failure is very premature and costly, and has been documented on other chevrolet impalas. Chevy refuses to cover any portion of the costly (over $1,000) repair.

Filed Nov 25, 2003 · Steering · 33,768 miles · FL

2000 chevrolet impala intermediate steering shaft failure. Defective steering part that chevrolet refuses to acknowledge and fix. Replaced part in 2001, replaced part in 2002, filled part with grease in 2003. This part is defective and should be redesigned and provided to all customers that purchased these vehicles at no cost to the consumer.

Filed Nov 19, 2003 · Steering · WA

My 2000 impala has a clunking noise when making left hand turns. Dealer put in a new steering shaft but the problem returned after another 12,000 miles on the car. It is an intermittent clunking and seems to be a permanent unrepairable defect in the car.

Filed Oct 15, 2003 · Steering · 59,773 miles · MD

While driving on the highway, there was a loud knocking noise, which was coming from underneath the steering column due to lack of lubrication of the steering bushing shaft. The dealer was aware of the problem. *ak the first time this occurred the vehicle was under warranty at 31k miles. The consumer was told that it was due to an undersized shaft. (the clunking noise had gone away) the problem returned when the vehicle was out of warranty so the consumer had to pay out of pocket. The problem returned 28k miles later. *scc *jb

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