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2000 Chevrolet Impala steering complaints

Page 4 of 5: complaints 71 to 100 of 124, newest first, as owners wrote them.

See the summary of 2000 Chevrolet Impala steering problems: which part fails, at what mileage and related recalls.

Filed Oct 9, 2003 · Steering · 30,000 miles · NY

Clunks, thunks and pops felt through steering column while accelerating or decelerating. Most noticeable at low speeds. I'm in germany (army) with the car. We use aafes. They could not diagnose problem, though they did confirm its existence in mar '03. German mechanic diagnosed lower ball joint on right side. Aafes replace lower ball joints on both sides. That fixed the ball joints which had gone bad at 37,000 miles (out of warranty). Still feel clunks, thunks, and pops through steering column. Suspect intermediate steering shaft lubrication problem. Will take to opel for inspection.

Filed Oct 3, 2003 · Steering · AZ

In march 2001 the dealer replaced on rack and pinion. In december 2001 the dealer replaced the steering gear shaft. In july 2002 the dealer lubricated the steering shaft but the noise is still present.

Filed Oct 2, 2003 · Steering · 72,085 miles · NC

Power steering rack, pump, gear and shaft replaced at 72,000 miles. There are no power steering and no leaks just too new of a car to have to replace all that.

Filed Sep 26, 2003 · Steering · 38,000 miles · CA

Chevy impala ls - 2000 year model, 38k miles. Steering wheel locked up while driving straight on a surface street - approx 30 MPH. Battery light came on, but car did not idle or interrupt power. I had maybe 1/4 inch room to move wheel and was able to get car to side of road. Power cycled car (off/on) and that cleared the steering lock up. Dealership repair (allen gwynn chevy in glendale, ca) has not been able to replicate problem. I am terrified it will happen again -- could be fatal if steering locks and I lose control on a turn or on a freeway.

Filed Sep 22, 2003 · Steering, Tires · 43,524 miles · TN

I have a 2000 impala VIN# [xxx]. I have been hearing a noise from the steering column and everytime I push the gas the steering wheel turns to the left. It is not my alignment because I had gotten it realigned and I can feel it when I brake as well. It is hard to turn the steering wheel because of this problem. Also my low tire pressure light will not go off even when it is programmed to go off manually it still stays on. I was told I need a new ebcsm. I just bought this car and am still paying on it. I heard others with the same model and yr have the same troubles with the steering. *jb information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Sep 21, 2003 · Steering · MS

My 2000 impala has a severe clunking when I make both left and right hand turns. Took it to dee's chevrolet in biloxi, ms and had no success in getting my problems corrected. They said they had to duplicate the problem so they didn't fix it. Complaint number two, is the heater and air conditioning controls get very, very hot when taking short to long road trips. It has gotten so bad the AC will not work properly all the time. It will have to cool down, then it will work. And they still wouldn't fix it. Again,they wanted to duplicate the problem to fix it. You just can't drive it around town to make it happen.

Filed Sep 11, 2003 · Steering · 36,000 miles · CA

Chevrolet impala 2000. Problem with steering in 2001, steering rack was replaced. Now the car is back in shop, very hard to steer to the left and making noise while turning steering wheel to the left; they are putting in new steering rack for the second time. Cradle was also replaced in 2001. After reading about this problem in other 2000 impalas, I am now very worried about it happening again and that I will have an accident.

Filed Aug 7, 2003 · Steering · 25,000 miles · SC

Clunking & popping sound in steering (intermediate steering shaft) and rack and pinion. Took car to chevrolet dealership and they said nothing was wrong. Problem still exists so I'm taking this vehicle back. Spoke to service dept. And stated another mechanic suggested it was the steering shaft. They are supposed to check the car again monday. My concern is that others may have the same problem because I see numerous entries on the website (www.impalahq.com). Should this be an item of concern to gm since it causes you to loose steering control. At high speeds car wanders. At low speeds, feel every bump through steering wheel. I have two children and I am afraid that I am going to lose steering like others including police cars have. Chevrolet says they want to lube the intermediate steering shaft first, but complaints indicate this has not worked for their same exact car with the same exact problem. I want the intermediate steering shaft replaced because I feel this is a real safety hazard. Some state they are on the third shaft and still no help with the steering. Impala 2000.

Filed Jul 30, 2003 · Steering · 60,000 miles · GA

While driving at highway speeds, get a jerking vibration in streering wheel. Ginn motors im covington ga. States that it is not the rack-n-pinion, but that it is the steering collum and that it would need to be broken down and grease added (cost 170.00. This is after they charged me 200.00 just to give estimate. When car had 26000 miles john miles chevy replaced the rack-n-pionion when it was doing the same thing and that cleared it up until now at 60000 miles. Now the traction off and the brake worning lights are coming on with this vibration. Blinkers will be working fine, then they will just quit. When this happens both dirrections will not work. 30 minutes latter they work fine. Problem will not stay long enough to find source. Air bag light comes on and off just like the turn sigals. Since when do dealerships charge a minimum of 200 dollars for an estimate. They also did not repair recall of coolant leak. They said they do not have the part. Gave no idea when they could get part.

Filed Jul 9, 2003 · Steering · TX

After several months of operation a clunking or rattle sound began to be heard in the front end of the car. You could feel it as a vibration in the steering wheel. I took the car to munday chevrolet 17800 I-45 north houston, texas, 77090. They said there was a chevrolet/impala bulletin for this problem and it would be fixed. Several months later on 04/14/03 I returned to the same location to complain that the problem had not been resolved. They packed it with 8.8 pounds of lubricant and said that would fix the problem for a couple years. Three months later the problem is again happening. I can't conceive that an obvious defect in which the "intermediate shaft" rattles and is felt in the steering wheel is acceptible. There is an obvious unresollved problem that I feel could be dangerous in possibly lock up the steering.

Filed Jun 2, 2003 · Airbags, Steering · 47,000 miles · IL · crash · 1 injury

2000 chev impala police int 9c1officer swerved in intersection to avoid vehicle. Officer struck utility pole center of front bumper. 40-50 MPH. Vehicle totaled. Air bag did not deploy.

Filed May 30, 2003 · Steering · FL

2000 impala ls had alignment done @35,000 miles. Noticed uneven wear on left front tire ~43,000 miles. Took back to dealer, they said to replace tires and they would realign it. Replaced tires ~ 47,000 miles, took back in and turned out the left front tie rod was bad they can't align it. Tires has about 1/2 of play in it, recommended not to be driven until fixed.

Filed May 24, 2003 · Steering · 34,607 miles · AL

Clunk noise from front of vehicle during turning maneuvers-can now feel a vibration in steering while driving-the dealer has not been able to correct this problem satisfactorily.

Filed May 18, 2003 · Steering · 29,935 miles · GA

Youmans chevrolet installed intermediate steering shaft at cost of $277 and now there are more noises in front end when car is stopped or started. Dealer says he has done all he can do, but problem worse than before.

Filed May 9, 2003 · Steering · CA

Clunking sound in steering and rack and pinion. Took car to century chevrolet in watsonville ca and they said nothing was wrong with it. Took to anderson chevrolet in cupertino in ca and they replaced rack and pinion. This did not correct the problem of clunking sounds over bumps and while turning at low speeds. At high speeds car wanders. I have two children and I am afraid that I am going to lose steering like others including police cars have. Now century chevrolet says they want to lube the intermediate steering shaft, but the federal safety agency complaints indicate this has not worked for their same exact car with the same exact problem. I have an extended warranty and I want my car fixed before it runs out and I am tired of getting the run around in the mean time. I want the intermediate steering shaft replaced because I feel this is a real safety hazard.

Filed Apr 21, 2003 · Steering · GA

When the vehicle made a left or right turn the rack and pinion made a rattling noise. The dealer was notified and stated that nothing could be done.

Filed Apr 16, 2003 · Steering · CT

Stress crack in the sub-frame from the power steering pump.

Filed Apr 8, 2003 · Steering · MI

The force required to turn the steering wheel was excessive. *mr *ts *nlm while driving, as result of high effort steering it caused the driver to exert more force in steering the vehicle, than the body was capable of withstanding. Chevrolet has not fixed problem as of yet. Further investigations are occurring. *cb

Filed Mar 24, 2003 · Body, Electrical · MI · 3 injuries

The lights on the dash board were too bright, which blinded the consumer when driving at night. Also the engine light illuminated. The consumer stated the steering system on the vehicle required high effort to turn the steering wheel when cornering, vehicle course corrections, and holding the steering wheel in one position, which caused injuries. *dt *jb the rear side view mirrors, block the consumer's view of the oncoming lane and felt that the sensor should be at eye level, the A/C ports on the dash blow on the operator's fingers and or shoulders and caused serious distractions, the horn is hard to find (specifically for the elderly), there was a wind noise in the back doors, a rattle in the front strut, and a rumbling noise had come from the heater blower. Scc

Filed Mar 20, 2003 · Steering · 45,000 miles · GA

Inadequate lubrication of lower steering shaft of 2000 chevrolet impala, a steering joint can only be lubricated by a gm kit - parts and labor 125.00. This has to be an engineering flaw since the usual lube job at the usual lube shop would never know this joint would need lubrication, nor have a kit on hand.

Filed Mar 3, 2003 · Engine, Fuel system · CA

The cradle bar and intake manifold cracked, the fuel regulator and water pump leaked, and the shaft continuously needed lubrication. Scc

Filed Feb 28, 2003 · Steering · MI · 1 injury

Steering wheel and front wheel drive effort. The consumer has had and on going problem with the steering of the vehicle. Meetings with the representatives of gm has already taken place, but the steering system has not been repaired. The consumer was discouraged and wants further investigations. *cb the consumer had severe pains in his and fingers and hands from trying to steer the vehicle.

Filed Feb 21, 2003 · Steering · VA

The power steering failed.

Filed Jan 31, 2003 · Steering · 44,200 miles · MA

Power steering rack - the power steering failed while driving. Dealer found out that the power steering rack need to be replaced. The car was just out of warranty. It is too immature for this component to fail at this age of the car.

Filed Jan 10, 2003 · Steering · CA

Consumer states each time she drives her auto she hears a knocking noise. Consumer took auto to the dealer three times, twice she was told that they could not duplicate the noise, and could find nothing wrong with the auto. The third time they heard the knocking and was told that it was her steering shaft. She states that this noise starts while she is turning her auto right or left, or even parking.

Filed Dec 20, 2002 · Steering · MO

Consumer stated that when turning the steering wheel the vehicle would still go forward and cause a distraction to the consumer. Dealer notified. Ts

Filed Oct 24, 2002 · Steering · MI · 1 injury

The stiff/tight steering on my impala is causing my hands, wrist, elbow, shoulders and back to become very painful fingers. My fingers are bent and twisted to fit to the contour of the steering wheel. With this tight steering the texture on the wheel wears off and the operator has to grasp the wheel harder to turn the wheel. Have to use two hands and grip wheel hard to turn it. Go to web site http://photos.yahoo.com/miketomich for views of other people with bent fingers from same problem. Police officers are experiencing the same bending and twisting. This bending and twisting results in arthritis. The police also complain about the wheel being too smooth to hold the wheel (saginaw county sheriff dept). Also bay county sheriff deptartment deputies are complaining about back pain. Reason they have the back pain is because the torque they have to expert on this stiff steering (which is much more then in the past) to turn the steering wheel goes directly to the small of their back in their hips, because the hips are secured to the seat by the seat belt. The seats are vinyl, and the excessive torque transmit to the secured part of the body (thus being the back/hip area). The steering wheel torque required to turn the wheel goes from a state of the muscles being relaxed to and immediate tauntness which results in a shock load to the joints in the bones. When making a turn, the torques requirement doesn't ease up, it becomes harder to hold the steering wheel in a turn thus more torque is required. To make a turn requires only 90% turn of the wheel. This limited use provides a break down of the fluids in the socket. Any minor steering adjustments while driving straight down the road require the muscles to snap to attention to make the adjustment...thus the shock loading of the joints and muscles. While driving my impala, I made 68 steering adjustments in a one mile of level road, which meant I flexed all the required muscles to attention 68. Dt

Filed Oct 12, 2002 · Steering · MO

The car was not welded correctly. A piece that connects the rack and pinion to the frame became disconnected and the car will not turn it will only drive straight. I almost got hit by a semi truck trying to get on the highway. Gm corporation refuses to fix the car because it is out of warranty despite the fact that this is something that should have never happened for the life of the car. Mr

Filed Aug 31, 2002 · Steering · MS

Intermediate shaft is popping at all speeds. I don't want them to just grease it, I want them to replace it. I also want it to be under warranty. They won't cover it because it is just a lube job. It is not just a normal lube. It has to be remove then disassembled then greased and reassembled.

Filed Jun 25, 2002 · Steering · MI · 1 injury

Consumer states there is high effort to turn the steering wheel and hold the vehicle on the road causing pain in the joints of the hands, wists, elbows and shoulders socket resulting crippling of fingers and arms. He further states in addition to the heavy steering effort is the lack of indentations on the backside of the steering wheels. Gm not willing to do anything. *tt the consumer stated he has lost the ability to carry things in his hands.

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