2002 Chevrolet Impala technical service bulletins
448 technical service bulletins and manufacturer communications cover the 2002 Chevrolet Impala.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
- Unknown or other
- Electrical system
- Unknown or other
- Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles
- GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities
- This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves...
- This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as...
- This service bulletin provides information for dealers/technicians on Service Programming System (SPS)...
- This bulletin provides information for electrical ground repairs using new General Motors replacement...
- This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake...
- This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil...
- This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License...
- This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- Equipment: other: owners/service/other manual
- This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer...
- This service bulletin provides information about the Hunter wheel Road Force balancers that should be...
- This service bulletin provides information for dealers on how to submit a product information report (PIR)...
- The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle...
- This service bulletin provides graphics, information and guidelines for engine component wear to assist...
- Engine
- This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter...
- This service bulletin provides service information on new torque specification and installation procedure...
- This warranty administration bulletin provides information regarding the field action courtesy...
- This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water...
- Visibility: defroster/defogger/HVAC system: rear window: electrical heating element
- This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to...
- This service bulletin provides information on Module Harvesting.
- Unknown or other
- This service bulletin provides information on Handling Requests for Modifications to Permanently...
- This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my...
- Power train
- This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to...
- Equipment
- Fuel system, gasoline
- Equipment
- Equipment
- This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake...
- This informational bulletin provides information for dealers/technicians on Procedures to Unlock Delco...
- This informational bulletin provides information on key code security rules and information on GM keycode...
- Equipment: electrical: anti-theft devices
- This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and...
- This informational bulletin provides information for dealers how to submit a product information report...
- This informational bulletin provides information on key code security and information on GM key code look...
- Equipment
- This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves,...
- This bulletin provides information for electrical ground repairs using new replacement fasteners with...
- Engine and engine cooling: exhaust system: emission control
- Equipment: electrical: radio/tape deck/cd etc.
- Equipment
- Equipment
- Equipment
- Engine
- Equipment
- Electrical system: instrument cluster/panel
- Equipment: electrical
- Electrical system: software
- Equipment: other: owners/service/other manual
- This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly...
- This informational bulletin explains how to update the older Onstar module software to new software over GSA.
- This warranty administration bulletin provides policy information with the field action courtesy...
- This informational bulletin provides information for dealers how to submit a product information report.
- Electrical system: software
- Steering
- Electrical system: software
- Engine
- This informational bulletin provides information on wheel bearing P/N 13582664 being received new with...
- This informational bulletin provides information on OnStar® VCIM is currently restricted parts
- Electrical system
- Equipment adaptive/mobility
- Electrical system
- This preliminary information communication provides information to the technician that general motors and...
- This preliminary information communication provides information to the technician about vehicles that have...
- This informational bulletin provides additional information on how to install pistons and suggest what...
- This technical bulletin provides a procedure to reprogram the media disc player with the latest...
- This informational bulletin provides information to gm dealers on the correct cleaning methods when...
- This preliminary information communication advises the technician if unable to place an onstar call in the...
- This preliminary information communication advises the technician on the steps to diagnose and repair the...
- This preliminary information communication advises the technician the steps on repairing the concern
- This preliminary information communication provides information to help the dealership technicians perform...
- This preliminary information communication advises the technician on the steps for diagnosing the concern
- This preliminary information communication advises the technician, if unable to place an onstar call in...
- Equipment: electrical
- This informational bulletin provides information on vehicles may rock or move slightly forward or rearward...
- Engine and engine cooling: exhaust system: emission control: catalytic convertor
- Equipment: other: owners/service/other manual
- Equipment: electrical
- This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp...
- This informational bulletin provides information on Clarification of Use
- This preliminary information communication provides information to the technician about finding needle...
- This preliminary information communication provides information to the technician that after replacing the...
- This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
- This informational bulletin provides information on Part Restriction and Ordering Process Information for...
- Electrical system
- Equipment: electrical: radio/tape deck/cd etc.
- Fuel system, gasoline
- Equipment: electrical: anti-theft devices
- OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that...
- OnStar Voice Fallback Number Update
- Engine and engine cooling: exhaust system: emission control: catalytic convertor
- Equipment: electrical: navigational system(global positioning system)
- Electrical system
- Fuel system, gasoline
- This informational bulletin provides information to advise dealers about seat belt buckles not operating...
- Electrical system
- This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
- Equipment adaptive/mobility
- Electrical system
- This informational bulletin provides dealership personnel with information on flexible fuel vehicles...
- This informational bulletin provides information to assist dealership personnel with the identification of...
- This informational bulletin provides information to dealership personnel on upgrading certain OnStar...
- This informational bulletin provides information on communication with OnStar® module after Canadian...
- Equipment: electrical
- This informational bulletin updates information on electrical ground repairs using new replacement...
- Engine and engine cooling
- This preliminary information communication provides information to the technician about changing the tire...
- Equipment: electrical
- This informational bulletin provide information for the technicians to repair the rear window defroster...
- This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
- Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- Unintended Ignition Key Rotation
- XM Audio Traffic And Travel Link Availability And Operation.
- Equipment: electrical: radio/tape deck/cd etc.
- This information bulletin provides the dealers on how to submit a product information report.
- This information bulletin provides the technician the information on how to properly clean a metal surface...
- This informational bulletin provides information on what products GM has to aid in the eliminating...
- Vehicle Recalls
- Equipment: electrical: radio/tape deck/cd etc.
- Programming And Activation Of Replacement OnStar Modules.
- This informational bulletin advises the technician to update the Onstar from an analog system to a digital...
- This informational bulletin provides the technician with information on what E85 fuel may due to a non E85...
- This informational bulletin is to assist with the identification of issues that are not considered...
- This informational bulletin explains condensation in exterior lights and replacment guidelines for...
- Power train
- Equipment: electrical: radio/tape deck/cd etc.
- Electrical system: software
- Canadian Customers Unable To Place Calls In The United States
- Information On Requests To Add OnStar Bluetooth Option.
- Electrical system: software
- Refinishing Aluminum Wheels
- Equipment
- Underbody Component Corrosion The following information may be helpful when addressing underbody component...
- This informational bulletin provides directions on submitting different PIRs
- This informational bulletin provides information on how to save fuel and proper maintenance without using...
- Electrical system
- Equipment
- Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- Electrical system
- This informational bulletin provides information on key codes security rules and information on GM key...
- Gm: the front or rear door may not open from the inside or outside handle, the door will not unlock with...
- This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration...
- This informational bulletin provides a revision for 11-00-89-005D to add additional Mandatory Minimum...
- This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update...
- Electrical system: instrument cluster/panel
- This technical bulletin provides Warranty Administration
- This technical bulletin provides a revision of 99-04-20-002G to add 2013-2014 model years.
- This warranty administration bulletin provide policy information on clarification of use-dealer...
- This informational bulletin provides information on the appearance of chromed aluminum wheels due to...
- Electrical system
- This informational bulletin provides information pre-painting/cleaning process for TPO plastic fascias.
- This warranty administration bulletin provides information on the Clarification of Use for Dealer...
- Electrical system
- Engine and engine cooling
- This informational bulletin provides information regarding the aftermarket device interference with onstar...
- This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to...
- This informational bulletin provides information and rules for GM keycode look up applicationa dn the key...
- This informational bulletin provides information for requesting a new key code for customers with lost or...
- This informational bulletin provides a single point reference and strategy document to aid in reducing...
- Service brakes
- This warranty administration bulletin provides information on what should be considerd warranty damage or...
- Electrical system
- Equipment adaptive/mobility
- This warranty administrational bulletin provides information on Clarification of Use
- Gm: there are seat belt problems: difficulty latching and unlatching buckle
- General motors: information provided by bulletin for all 2012 and prior general motor trucks and passenger...
- Gm: onstar is making incomplete calls without the driver knowing
- Gm: information on fixing multiple situations right the first time
- General motors corp: special coverage adjustment; analog onstar deactivation.
- Buick chevrolet gmc service campaign: special coverage adjustment-analog onstar deactivation
- Buick cadillac chevrolet gmc hummer oldsmobile pontiac saab saturn service campaign: special coverage...
- Concerns with clunk noise from front of vehicle turning maneuver / steering wheel rotation
- Engine oil or coolant leak
- Informational on 4T65-E MN7, M15 and M76 front wheel drive automatic transmission valve body...
- Information on 4T65-E MN7, M15 and M76 front wheel drive automatic transmission valve body reconditioning,...
- ABS pump running when not needed
- Overview of steering system noises
- Multiple driveability symptoms of long or hard starts, chuggle, rough idle and light or intermittent...
- 4T65E transmission 1-2 shift shudder at light to moderate acceleration
- Horns having poor quality or becoming inoperative as a result of water ingestion
- ABS light on and possible diagnostic trouble codes
- Tachometer and temperature gauge inoperative after IPC setup
- IPC, interior lights and/or headlamps flicker
- Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during turning maneuver...
- Clunk noise from front of vehicle during turning maneuver/steering wheel rotation
- ABS light coming on and codes C1225, C1226, C1232, C1233, C1276 and/or C1277 are found in the ebcm
- Engine whine or buzz noise sounds like a generator type noise on 3.1L or 3.8L engines
- Special policy adjustment-catalytic converter
- Intermittent chuggle or fishbite on light acceleration or a highway speeds with no diagnostic trouble...
- Oil life system reset procedures - cars
- Tie rod specifications revised
- Diagnosis of cracked or broken transmission case
- Brake rotor minimum allowable thickness after refinish specification correction
- Revised outer tie rod end nut tightening specification/tie rod end jam nut tightening specification added
- Tech 2 displays asterisk for the left front wheel speed sensor
- Incorrect transmission shifts poor engine performance harsh 1-2 upshifts slips 1ST and reverse torque...
- Instrument panel (i/p) appearance
- Poor radio reception or radio static/ increased interference with rear window defogger on or some rear...
- Whistle noise on light acceleration
- Delayed crank, may be necessary to hold key in start several seconds until start
- Service vme 01-04 vehicle equipped with 4T65E automatic transmission 4T65E transmission valve body...
- Wheel cover discoloration
- Broken console or storage compartment lid latch
- Security light on, engine will not crank, diagnostic trouble codes B2958 and/or B2960
- Instrument panel gap appearance
- Information regarding clunk noise from front of vehicle during turning
- Low engine coolant level indicator always on
- Oil life system reset procedures - cars
- Incorrect parts information for servicing the console lid or storage armrest assembly
- Gm service technical college
- Availability of exhaust muffler for service
- New upper intake manifold and gasket kits
- Check engine light on, diagnostic trouble code (DTC) P0410 set, water in air pump
- New rear main seal and special tool for installation
- Loud pop or snap noise coming from instrument panel (IP) in high ambient temperatures
- Changes to labor time guide relating to front suspension labor operations components
- Console lid or storage armrest latch replacement
- The current brake rotor minimum allowable thickness after refinish, or minimum thickness specification,...
- Powertrain control module will not properly communicate on board diagnostic EGR test result information to...
- Powertrain control module will not properly communicate on board diagnostic freeze frame information to...
- Incorrect transmission shifts, poor performance of engine, transmission slipping, ses lamp illuminated,...
- Setup programming BCM for remote keyless entry
- Security indicator related concern
- Loud pop or snap noise from instrument panel (i/p) in hot ambient temperatures
- Engine cranks but does not run
- Diagnostic trouble code (DTC) P0650 set after powertrain control module (PCM) replacement
- A whistle type noise coming from the engine
- Intermittent crank no start
- Cross injector wires causing misfire at steady state speed and RPM, malfunction indicator lamp (MIL)...
- IPC, tachometer, speedometer, gauge needle noise
- Headlamp condensation may be normal- check access plugs
- Diagnostic trouble code B1000
- Sir disable
- Diagnostic trouble code (DTC) P0650 set after PCM (powertrain control module) replacement
- Onstar system is attempting and/or completing phone calls which the operator of the vehicle did not initiate
- Unable to correctly program a replacement body control module (BCM) using tech 2 software version 24.003
- Diagnostic trouble code b 1001 in BCM and/or powertrain control module (PCM) speaical procedure
- Remote keyless entry inoperative after body control module (BCM) replacement
- Engine frame area noise - supplement to 02-08-61-001 - repair hints - service vme
- Console or storage armrest lid latch repair
- Engine misfire due to injector fretting corrosion
- 3.8L engine oil consumption
- Service vme - ip top pad to trim plate gap
- When using voice recognition dialing, some numbers or commands may not be understood by the system...
- Breakpoints for release 5 for the F1 (gen 5) equipped products
- 99 through 05 year vehicles, equipped with three-button onstar systems
- When using onstar personal calling feature, the caller cannot be heard on outbound call only
- Engine overheat and, or cooling fans inoperative intermittently
- A/c evaporator freezing
- Inoperative a/c vent louvers
- HVAC side to side temperature difference
- Intermittent malfunction indicator lamp / service engine soon indicator illumination; anti-lock brake...
- Loud pop or snap noise coming from instrument panel (IP) in high ambient temperatures
- Delayed crank, may be necessary to hold key in start several seconds until starts
- The 4T65E automatic transmission may exhibit a condition of a harsh garage shift into reverse or drive on...
- Information on new throttle body gasket
- Intermittent/constant anti-lock braking system (ABS) malfunction indicator lamp (MIL) illuminated
- Service engine soon light on with diagnostic trouble codes P0716 and / or P0717, P0730, P0753, P0758,...
- Glove box door contacts door trim panel
- Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning...
- Clicking/creaking noise from front of vehicle
- Front door glass snapping noise when raising
- This service voicemail message outlines a method to attempt repair of the air conditioner vent louver...
- Engine coolant may leak at the upper intake manifold throttle body gasket, or at the upper intake manifold...
- The vme message is to provide information about a new product field action regarding a customer...
- Engine coolant may leak at the upper intake manifold throttle body gasket, or at the upper intake manifold...
- Wire harness may be stretched, or the pcs may not be oriented in the same position, after installing a...
- Loud popping or snapping noise from the windshield or instrument panel area that is often described as a...
- Programming of replacement onstar vehicle communication and interface modules (VCIM)
- Parts availability for sunroof repairs
- Loss of coolant, milky colored oil
- Grind noise or no vehicle movement when shifting into drive or reverse
- Engine oil or coolant leak
- Gap condition between the upper instrument panel (IP) pad to ip trim plate which may be objectionable to a...
- Engine deceleration hesitation, loss of power on vehicles with police package
- Service engine soon (SES) light on, reduced vehicle performance, acceleration and top speed
- Automatic transmission poor acceleration, performance
- Engine frame click or snap noise during low speed maneuvers
- Engine overheating and/or excessive noise from electric cooling fan motor
- Power seat adjuster inoperative
- Pressure control solenoid replacement for 4T65-E, 4T40-E, and 4T45-E transaxle/transmission
- Some vehicles may exhibit a strong sulfur odor or a very offensive type odor coming from the cooling system
- Service information regarding an inoperative remote keyless entry (RKE) following vcm replacement
- This message is in reference to a rattle noise coming from the center forward edge of the headliner
- Information on servicing 4T65-E transaxle spacer plate and gaskets for various models from 1997 through 2002
- A condition may exist with the loss of radio reception or static condition in the radio when the rear...
- Customer satisfaction program regarding brake booster power piston
- Concerns of a possible condition of door trim panel damage
- In severe police vehicle use situations the front exhaust o-ring style hanger may become disconnected and...
- Customer satisfaction program bulletin regarding vehicles with brake booster containing certain internal...
- Some customers may comment that the windshield wipers park in the outwipe (vertical) position
- Subject regardng the addition of diagnostic trouble code U1500 for generation 4 onstar
- Some customers may comment that the service engine soon (SES) indicator is illuminated and that while the...
- This message is in regards to a clicking or snapping type sound from the engine cradle assembly during...
- Some owners may comment about a clicking / creaking type noise coming from the front of the vehicle
- Subject regarding revised lower intake manifold installation
- Subject regarding revised diagnostic trouble code P0713
- Subject regarding various driveability symptoms, malfunction indicator lamp illuminates intermittently,...
- This message provides solutions to windsheild wipers that may fail to park in the normal depressed park...
- Information on headlamp replacement for possibility of moisture condensation in the lamp
- Some vehicles with the 4T65E transmissions may exhibit diagnostic trouble code P0730 after the...
- Some vehicles may exhibit a clunk type noise especially felt in the steering wheel while turning
- Some customers may complain that the service engine soon (SES) indicator is illuminated with harsh...
- Vehicles may experience an inoperative cigarette lighter
- Subject regarding customer satisfaction campaign bulletin #01060 - valve springs replacement
- Information regarding customer satisfaction with the replacement of valve springs
- Subject regarding customer satisfaction campaign valve spring replacement
- Some vehicles may experience problems where the cd's will not be accepted or will not eject from the cd player
- Information regarding replacement of windshield and rear glass
- Subject regarding radio won't accept cd
- Unable to connect to onstar following a dropped cellular call during an onstar configuration attempt
- Information on programming of replacement onstar vehicle communication and interface modules (VCIM)
- Information regarding automatic transmission torque converter oil seal, a request for information
- Subject regarding replacement valve springs
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