June 8, 2015 Service bulletin

This Preliminary Information communication provides information to the technician about vehicles that are...

Chevrolet technical service bulletin PIC6101 for 2002-2009 Chevrolet Malibu, 2006-2009 Chevrolet Silverado 1500 and 2002-2009 Chevrolet Impala and others.

Bulletin number: PIC6101
Component: Equipment adaptive/mobility
Summary: This Preliminary Information communication provides information to the technician about vehicles that are unable to receive OnStar Hands Free Calling calls and or the OnStar center is unable to perform remote services. Technician will need to push the OnStar Blue button and verify the system successfully connects to an advisor. Place an outbound personal call from the vehicle and verify it connects. Place an inbound call to the vehicle making sure to dial using the 11 digit phone number (1 + area code + number). If outbound calls can be placed and only incoming calls fail. Cycle power to the Vehicle Communication Interface Module and retest inbound call to the vehicle. If the power cycle corrects the concern and the module manufacturer is continental, replace the Vehicle Communication Interface Module. If the power cycle corrects the concern and the module manufacturer is LG, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance. If the concern is still present after the power cycle, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance.

Vehicles covered

Chevrolet Malibu 2002-2009 2002 2003 2004 2005 2006 2007 2008 2009
Chevrolet Silverado 1500 2006-2009 2006 2007 2008 2009
Chevrolet Impala 2002-2009 2002 2003 2004 2005 2006 2007 2008 2009
Chevrolet Tahoe 2002-2009 2002 2003 2004 2005 2006 2007 2008 2009
Chevrolet Equinox 2005-2009 2005 2006 2007 2008 2009
Chevrolet Suburban 2002-2009 2002 2003 2004 2005 2006 2007 2008 2009
Chevrolet Blazer 2002-2005 2002 2003 2004 2005
Chevrolet Cobalt 2005-2009 2005 2006 2007 2008 2009
Chevrolet Trailblazer 2002-2009 2002 2003 2004 2005 2006 2007 2008 2009
Pontiac G6 2005-2009 2005 2006 2007 2008 2009
Chevrolet S10 2002-2004 2002 2003 2004
GMC Acadia 2007-2009 2007 2008 2009
Chevrolet Traverse 2009 2009
Pontiac Grand Am 2002-2005 2002 2003 2004 2005
Pontiac Grand Prix 2002-2008 2002 2003 2004 2005 2006 2007 2008
Chevrolet Corvette 2002-2009 2002 2003 2004 2005 2006 2007 2008 2009
GMC Yukon 2002-2009 2002 2003 2004 2005 2006 2007 2008 2009
Chevrolet Cavalier 2002-2005 2002 2003 2004 2005
Saturn Ion 2003-2007 2003 2004 2005 2006 2007
Chevrolet Silverado 2500 2002-2009 2002 2003 2004 2005 2006 2007 2008 2009
Chevrolet Colorado 2004-2009 2004 2005 2006 2007 2008 2009
Buick Lesabre 2002-2006 2002 2003 2004 2005 2006
Chevrolet HHR 2006-2009 2006 2007 2008 2009
Cadillac SRX 2004-2009 2004 2005 2006 2007 2008 2009
Buick Regal 2002-2005 2002 2003 2004 2005
Chevrolet Camaro 2002 2002
Chevrolet Lumina 2002 2002
GMC Jimmy 2002-2004 2002 2003 2004
Chevrolet Astro 2002-2005 2002 2003 2004 2005
Cadillac Deville 2002-2005 2002 2003 2004 2005
Buick Enclave 2008-2009 2008 2009
GMC Envoy 2002-2009 2002 2003 2004 2005 2006 2007 2008 2009
GMC Yukon XL 2002-2009 2002 2003 2004 2005 2006 2007 2008 2009
Saturn Vue 2002-2009 2002 2003 2004 2005 2006 2007 2008 2009
Chevrolet Venture 2002-2005 2002 2003 2004 2005
Cadillac CTS 2003-2009 2003 2004 2005 2006 2007 2008 2009
Saturn SL 2002 2002
Buick Lacrosse 2005-2009 2005 2006 2007 2008 2009
Chevrolet Monte Carlo 2002-2007 2002 2003 2004 2005 2006 2007
Chevrolet Avalanche 2007-2009 2007 2008 2009

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