I am filing this complaint against McKinney Buick GMC, located at [XXX]. I own a 2009 GMC Yukon XL. On XXX, I paid McKinney Buick GMC for repair services under Repair Order/Invoice #XXX. Following the dealership's service, my vehicle began experiencing serious mechanical problems, including engine misfires, rough and unstable idling, and jerking and shaking while slowing down. I became concerned that these problems could be related to the dealership's previous repair work. I returned the vehicle to McKinney Buick GMC and specifically requested that the dealership inspect the vehicle and investigate the problems. However, the dealership kept my vehicle for several days without performing the requested diagnostic inspection or making any repairs. I eventually had to retrieve my vehicle without the problem being resolved. I also requested a complimentary loaner vehicle or rental assistance while my vehicle was being held by the dealership, but my request was refused. I paid for the original repair service and expected the dealership to take responsibility for investigating problems that developed afterward. Instead, I was left without a resolution and had to take my vehicle back in the same unresolved condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The worst 2009 GMC Yukon XL problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Airbags10
- Engine5
- Body3
- Driver assistance2
- Fuel system2
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Airbags10
- Engine5
- Body3
- Driver assistance2
- Fuel system2
- Electrical1
- Steering1
- Transmission1
- Visibility1
- Wheels1
Recalls 5
Air bags: frontal: passenger side: inflator module
- What is wrong
- General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1‑800‑222‑1020; Cadillac customer service at 1‑800‑458‑8006; and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212328760.
Recall number 21V050000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1‑800‑222‑1020, Cadillac customer service at 1‑800‑458‑8006, and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212328780.
Recall number 21V052000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1‑800‑458‑8006; Chevrolet customer service at 1‑800‑222‑1020; and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212328790.
Recall number 21V053000 · Recall details
Electrical system
- What is wrong
- Gm is recalling certain model year 2006-2009 buick, lucerne; cadillac dts; hummer h2; model year 2008-2009 buick enclave; cadillac cts; model year 2007-2009 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, silverado, suburban, tahoe; gmc acadia, sierra, yukon, yukon xl; saturn outlook; and model year 2009 chevrolet traverse vehicles equipped with a heated washer fluid system (hwfs). A recall was implemented in 2008 to add a fuse to the control circuit harness to address the potential consequences of a printed circuit board (pcb) electrical short. However, there have been new reports of thermal incidents on hwfs modules after this improvement was installed. These incidents resulted from a new failure mode attributed to the device's thermal protection feature. The significance varies from minor distortion to considerable melting of the plastic around the hwfs fluid chamber.
- Risk
- It is possible for the heated washer module to ignite and a fire may occur.
- Remedy
- Dealers will permanently disable and remove the heated washer fluid module. An updated page for the owner manual will be provided and inserted in the owner manual to document that the feature has been permanently disabled and removed from the vehicle. The safety recall began on june 11, 2010. Owners may contact buick at 1‑866‑608‑8080, cadillac at 1‑866‑982‑2339, chevrolet at 1‑800‑630‑2438, saturn at 1‑800‑972‑8876, gmc at 1‑866‑996‑9463 and hummer at 1‑800‑732‑5493 or at the owner center at www.gmownercenter.com.
Recall number 10V240000 · Recall details
Fuel system, gasoline
- What is wrong
- Gm is recalling 27,188 my 2009 cadillac escalade, escalade hybrid, escalade esv, and escalade ext; chevrolet avalanche, suburban, tahoe, tahoe hybrid, and colorado; and gmc yukon, yukon hybrid, yukon xl, and canyon vehicles. The fuel system control modules may have a condition in which an adhesive separation of the room temperature vulcanizing (rtv) seal between the seal and the housing may allow water to seep into the module.
- Risk
- Water in the module could cause a short or open circuit, illumination of the service engine soon lamp, setting of diagnostic trouble codes or the engine may be hard to start, may not start or may stall increasing the risk of a crash.
- Remedy
- Dealers will install a new fuel system control module free of charge. The recall began on may 18, 2009. Owners may contact cadillac at 1‑866‑982‑2339, chevrolet at 1‑800‑630‑2438 and gmc at 1‑866‑996‑9463 or at www.gmownercenter.com.
Recall number 09V154000 · Recall details
See all 5 recalls for the 2009 GMC Yukon XL
Defect investigations
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA21002
Technical service bulletins for the 2009 GMC Yukon XL 1,244
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Unknown or other
- New Vehicle Monitoring Programs Section in IVH
- Unknown or other
- This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
- Unknown or other
- This service bulletin provides a procedure to flush and bleed power steering system to correct a power...
- This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
- This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- Unknown or other
- This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline...
What 2009 GMC Yukon XL owners say
Most recent owner complaints, unedited.
The dashboard cracked in 3 places shortly after we purchased vehicle. Above steering wheel and passenger side by airbag.
OPEN RECALL # N212328790 the federal safety agency# 21V053
Tl* takata recall. The contact owns a 2009 gmc yukon xl. The contact received notification of the federal safety agency campaign number: 21v053000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Neither the dealer nor the manufacturer were made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Dash is brittle and cracking. While driving small pieces of dash come loose and could get in your eyes
I was
We just took in to have vehicle looked and and said it was first the electrical and now is the membrane of the vehicle, causing the remote start and engine light to not work. Also causing the vehicle to cut out due to a problem in the fuel system. Looking up the VIN I see some of these vehicle has this issue but doesn't show under my VIN. Also have been told using tons of oil and this has been seen with the gmc yukons. We just had a very expensive visit to the shop and want to know why this particular issues are not covered under the recalls for my vehicles VIN. Your response will be appreciated.
I work in a dealership and purchased my vehicle used in april 2016. At the time it had small cracks that extended from the dash airbags about 1" or so towards the windshield. The cracks are now quite large. If the airbags were to deploy, the plastic from the dash would also become airborne. This has become a serious safety concern to myself while driving as well as anyone who may sit in the front seat, including my grandchildren. These cracks are now about 1/4" in width and about 3" long and extend from the edge of the airbag and end at the defogger vents under the windshield. I feel that this is something that gm should be concerned about as well. It would be to gm's advantage to take care of this now, rather than wait until the unthinkable happens. I will forward pictures if you request. Thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* takata recall. The contact owns a 2009 gmc yukon xl. The contact received notification of the federal safety agency campaign number: 16v381000 (air bags) however, the parts for the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called hardy chevrolet buick gmc 1249 charles hardy pkwy, dallas, ga 30157 (470) 938-8624 and day's chevrolet of jasper 375 ga-515, jasper, ga 30143 (706) 692-3441 but was not diagnosed or repaired the manufacturer was not contacted. Vin tool confirms parts not available.
Tl* the contact owns a 2009 gmc yukon xl. The contact noticed that the rear passenger tire was leaking air. The vehicle was taken to an independent mechanic and, when the wheel was removed, it disintegrated due to corrosion. The technician also noticed that the area around the lug nut was also corroded. The vehicle was not taken to a dealer and was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Compare the 2009 GMC Yukon XL
Other model years
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Questions about the 2009 GMC Yukon XL
Is the 2009 GMC Yukon XL reliable?
Owners have filed 24 complaints about the 2009 GMC Yukon XL, fewer than a typical Yukon XL model year.
What is the 2009 GMC Yukon XL year score?
The 2009 GMC Yukon XL scores 86 out of 100 (good). The score compares it with the other model years of the GMC Yukon XL: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2009 GMC Yukon XL?
Airbags, with 10 complaints. Next is engine (5).
How many recalls does the 2009 GMC Yukon XL have?
5 recalls, covering air bags, electrical system and fuel system, gasoline.
Was there a recall on the 2009 GMC Yukon XL airbags?
Yes, 3 recalls: 21V050000, 21V052000, 21V053000. Check your VIN to see if your car still needs the free repair.
What year does the GMC Yukon XL have bad airbags?
The GMC Yukon XL model years with the most airbags complaints are 2007 (58 complaints), 2008 (42 complaints) and 2011 (21 complaints).
VIN decoder
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