February 26, 2014 Service bulletin

Electrical system: software

Chevrolet technical service bulletin PIC3011H for 2000-2015 Chevrolet Malibu, 2006-2011, 2014 Chevrolet Silverado 1500 and 2000-2015 Chevrolet Impala and others.

Bulletin number: PIC3011H
Component: Electrical system: software
Summary: This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.

Owners of these vehicles have filed 34,761 complaints in the electrical category.

Vehicles covered

Chevrolet Malibu 2000-2015 2008 2009 2010 2011 2012 2013 2014 2015
Chevrolet Silverado 1500 2006-2011, 2014 2006 2007 2008 2009 2010 2011 2014
Chevrolet Impala 2000-2015 2008 2009 2010 2011 2012 2013 2014 2015
Chevrolet Tahoe 2000-2015 2008 2009 2010 2011 2012 2013 2014 2015
Chevrolet Equinox 2005-2015 2008 2009 2010 2011 2012 2013 2014 2015
GMC Sierra 1500 2014 2014
Chevrolet Suburban 2000-2015 2008 2009 2010 2011 2012 2013 2014 2015
Chevrolet Blazer 2000-2005 2000 2001 2002 2003 2004 2005
Chevrolet Cobalt 2005-2010 2005 2006 2007 2008 2009 2010
Chevrolet Trailblazer 2002-2009 2002 2003 2004 2005 2006 2007 2008 2009
Pontiac G6 2005-2010 2005 2006 2007 2008 2009 2010
Chevrolet S10 2000-2004 2000 2001 2002 2003 2004
GMC Acadia 2007-2015 2008 2009 2010 2011 2012 2013 2014 2015
Chevrolet Traverse 2009-2015 2009 2010 2011 2012 2013 2014 2015
Pontiac Grand Am 2000-2005 2000 2001 2002 2003 2004 2005
Pontiac Grand Prix 2000-2008 2001 2002 2003 2004 2005 2006 2007 2008
Chevrolet Corvette 2000-2015 2008 2009 2010 2011 2012 2013 2014 2015
GMC Yukon 2000-2015 2008 2009 2010 2011 2012 2013 2014 2015
Chevrolet Cavalier 2000-2005 2000 2001 2002 2003 2004 2005
Saturn Ion 2003-2007 2003 2004 2005 2006 2007
Chevrolet Silverado 2500 2000-2015 2008 2009 2010 2011 2012 2013 2014 2015
Chevrolet Cruze 2011-2015 2011 2012 2013 2014 2015
Chevrolet Colorado 2004-2012, 2015 2006 2007 2008 2009 2010 2011 2012 2015
Buick Lesabre 2000-2006 2000 2001 2002 2003 2004 2005 2006
Chevrolet HHR 2006-2011 2006 2007 2008 2009 2010 2011
Cadillac SRX 2004-2015 2008 2009 2010 2011 2012 2013 2014 2015
GMC Terrain 2010-2015 2010 2011 2012 2013 2014 2015
Buick Regal 2000-2005, 2011-2015 2003 2004 2005 2011 2012 2013 2014 2015
Chevrolet Camaro 2000-2002, 2010-2015 2001 2002 2010 2011 2012 2013 2014 2015
Chevrolet Lumina 2000-2002 2000 2001 2002
GMC Jimmy 2000-2004 2000 2001 2002 2003 2004
Chevrolet Astro 2000-2005 2000 2001 2002 2003 2004 2005
Cadillac Deville 2000-2005 2000 2001 2002 2003 2004 2005
Buick Enclave 2008-2015 2008 2009 2010 2011 2012 2013 2014 2015
GMC Yukon XL 2000-2015 2008 2009 2010 2011 2012 2013 2014 2015
GMC Envoy 2000-2009 2002 2003 2004 2005 2006 2007 2008 2009
Saturn Vue 2002-2010 2003 2004 2005 2006 2007 2008 2009 2010
Chevrolet Venture 2000-2005 2000 2001 2002 2003 2004 2005
Cadillac CTS 2003-2015 2008 2009 2010 2011 2012 2013 2014 2015
Saturn SL 2000-2002 2000 2001 2002

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