The contact owns a 2004 Chevrolet Malibu. The contact stated that the power steering failure message was displayed on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed however, there was no DTC code retrieved for the power steering failure. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to costs. The contact linked the failure to the federal safety agency Campaign Number: 14V153000 (Steering) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
2004 Chevrolet Malibu: loss of power steering
280 of the 1,148 complaints about the 2004 Chevrolet Malibu describe loss of power steering.
- owner complaints
- 280
- of this car's complaints
- 24%
- typical repair cost reported
- $777
- typical mileage
- 70,000
- recalls
- 1
Is there a fix? There is 1 recall and 23 service bulletins for this area of the car. See below
Loss of power steering by model year
What owners say
The contact's friend owns a 2004 Chevrolet Malibu. The contact stated that while his friend was driving at various speeds, the vehicle experienced a loss of power steering assist. The oil and theft warning lights were illuminated. The Service Power Steering message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
On multiple occasions driving at slow speeds and parallel parking, the steering wheel locked and I was unable to turn the car. This has occurred numerous times and I am very concerned about my safety as this is extremely hazardous. I am aware that this, power steering failure, is a known issue. Please advise.
My 16 yr old was driving to school when the power steering stopped working. The vehicle was around 151,850 miles. The vehicle steering light came on, the vehicle was still drivable but was very difficult to turn. I’ve taken it to a GM verified dealership to get repaired. The recall that was on the vehicle shows completed 05/2014. The vehicle has never been repaired and I have pictures of the original parts that were replaced in case you need to verify part numbers and prove it has never been repaired. I would really like to be reimbursed as this was a recall that my vehicle was never repaired for.
The contact owns a 2004 Chevrolet Malibu. The contact stated while reversing the power steering failed without warning. The vehicle was taken to the dealer and they stated the steering shaft needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and they stated that the vehicle was not under warranty. The failure mileage 139,000.
The 2004 Chevy Malibu Maxx equipped with Electric Power Steering experienced a sudden loss of power steering assist. The power steering loss made it extremely difficult to control the direction of the car and can cause crash. The problem has been confirmed by the dealer after a $185 inspection to just read a code. The problem has been covered by recall Bulletin No. 14116. However, the recall DID NOT fix the problem and the exact problem showed up. Mike Maroone Chevrolet North and GM stated "when the recall is done it's done", although the problem was still there. A message was displayed on the Driver Information Center and a chime sounds to inform the driver. The Bulletin is There is also news on GM's website. https://media.gm.com/media/us/en/gm/home.detail.html/content/Pages/news/us/en/2014/mar/0331-power-steering.html
The power steering went out while driving. The car was being backed out of the driveway. The car had lights go off when it happened. Once the car was restarted power steering worked again. This problem has only occurred once as far as known. The steering was incredibly hard to move when the issue occurred. It is foreseeable that if issue happens at the wrong time on the freeway it could lead to injury or death of driver, passenger, or others outside the vehicle. If it happens at high speeds during a turn any number of serous damage or injuries could occur. The vehicle was taken to a mechanic who said a dealership would have the equipment properly diagnose the problem. If the mechanic did it himself he would have to replace several parts one a time and it might not be fixed. I will have my son take it to a dealership to look at it. Lights went off during the problem, but it is UNKNOWN which ones lit up. The lights went off, but since significant force had to be used to pull the wheel even slightly the exact lights that went off are unknown.
Eps goes out. At first only happened when I first started my car but if I restarted it then the issue went away. Problem increased over time & power steering went out while driving. Now it just won’t come back on. Wheel “twitches” or “seizes” on its own. If I put cruise control on the speed increases slightly on its own overtime on its own. It is available for inspection upon request. My safety surely felt at risk & I felt my dogs safety was at risk too. Also any of my passengers safety or anyone else on the road at that time for that matter , had I not been paying 110% attention & noticed the check engine light some on / power steering go out, I could have crashed or someone else could’ve hit me, etc.. Power steering went out while driving quite a few times & I’ve seen numerous complaints for these issues with this same year & model so it has to be a defect not just a personal issue. Have seen comments/reviews all over the internet about these issue , mostly the electric power steering , and even some that say they had replaced their steering column on 3 separate occasions out of pocket with no help resolving this issue from gm or Chevrolet. They first appeared as soon as the power steering went out. No lights prier & no power steering warning on the radio dash thing. (It says when I’m low on washer fluid, or when the power steering goes out, etc.. across my radio)
The sensor and or power steering assist is malfunctioning and sending warning and shuts down the electric steering assist. Must turn vehicle off and then restart several to get steering to release. There was no notice given to [xxx] when the recall(s) were issued for 2004 chvy malibu. Stationary thus far. Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
As I began too turn while driving my power steering went out causing me to almost have an accident , it has happen other times as well . When we shut the car off and restart it the power steering is fine for a while . It was on recall for power steering failure and was repaired back in 2015 , now it's a problem again , so gm is free of the problem since they repaired it once !!!!! So please help us ! We can't afford these expensive repairs for a problem they claimed to have repaired !!!!!
Continued loss of power steering while driving and parked positions on highway, town and driveway. Recall was said to have been done. Problems consist error message on radio, dash, erratic shaking of steering colomn, loss of power steering.
Electric power steering stopped working while I was on the highway going 75mph. Turned car off then back on and it didn't have an issue. Then cut out again while I was driving. Electric power steering has completely failed
Service bulletins that may apply
- This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with...
- Steering
- Special coverage. some vehicles may have been built without a steering gear umbrella seal. without the...
- General motors : TSB contains an owner notification letter
- This TSB comntains an owner notification letter
- Electric Power Steering Assist
- Summary to be provided on a future date.
- Normal operating characteristics of electric power steering (EPS) system during extended lock-to-lock...
Related recalls
Steering: electric power assist system
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
- Risk
- If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
- Remedy
- GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1‑800‑630‑2438, Saturn at 1‑800‑553‑6000, and Pontiac at 1‑800‑620‑7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Recall number 14V153000 · Recall details
Questions about the 2004 Chevrolet Malibu power steering loss
Is loss of power steering a common problem on the 2004 Chevrolet Malibu?
280 of 1,148 owner complaints about the 2004 Chevrolet Malibu (24%) mention loss of power steering. The model year with the most reports is 2004.
How much does it cost to fix loss of power steering on the 2004 Chevrolet Malibu?
Owners who mentioned a price put the repair at about $777 (median of 17 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2004 Chevrolet Malibu?
There is 1 recall and 23 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2004 Chevrolet Malibu
Loss of power 98Steering lock-up 98Check engine light 64Engine failure 36Headlights 36Harsh shifting 32Stalling 31Jerking 29Steering noise 27Adaptive cruise 22Won't start 20ABS 17Pulling 16No deployment 14Knocking 12Overheating 12Grinding brakes 11Fuel gauge 11Airbag light 9Ball joint 8Fuel pump 8Won't shift 6Warning lights 6Fire or smoke 5
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