2021 Chevrolet Malibu: fuel pump failure

Filed Aug 21, 2026 · Transmission · 96,035 miles · GA

The contact owns a 2021 Chevrolet Malibu. The contact stated that while driving 70 MPH, the vehicle failed to accelerate as needed; however, the RPM was extremely elevated. The vehicle then lost motive power and went into LIMP Mode, and the vehicle failed to exceed 15 MPH. The vehicle was taken to a dealer on three separate occasions. After the first failure, the dealer stated that the failure was caused by an inoperable sensor, and the fuel pump was reprogrammed. The contact stated that after the second failure, which was associated with the turbo, the powertrain module was reprogrammed. The third failure was associated with the turbo seals. The failure reoccurred after all three repairs. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 96,035.

Filed Jul 17, 2026 · Electrical, Fuel system · 72,000 miles · NY

The contact owns a 2021 Chevrolet Malibu. The contact stated that while starting the vehicle, all the lights on the instrument panel illuminated, and the engine started to choke. The Service Vehicle light remained illuminated after the other lights turned off. The engine started choking again and failed to start. The vehicle was towed to a certified mechanic and was diagnosed with an inoperable fuel pump power control module. The mechanic informed the contact about a recall associated with the failure and referred the contact to the dealer for assistance. The vehicle was not repaired. The contact stated that the failure reoccurred the next two days. The dealer was contacted and confirmed that the VIN was not under recall. The manufacturer was informed of the issue and confirmed that the VIN was not under recall. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 72,000.

Filed Mar 17, 2026 · Fuel system · MI

I was driving on the highway and the check engine light came on. The car slowed down due to lack of power. I got off at the nearest exit and the car stalled. I tried to start it but it kept clicking rapidly. The car died at a dangerous intersection so I put my hazard lights on and called 911. The police arrived and asked me to put the car in neutral, but it wouldn't shift. The officer was able to start the car, and I drove it to a mechanic. He ran a diagnostic and the fault code is P023F, Fuel Pump Secondary Circuit/Open. There are no open recalls on the vehicle, but this is a major safety issue. If I hadn't been able to get off the highway it could have caused a major accident. Also, when I put the car in park and turn it off, the dashboard tells me Shift To Park even though the car is already in park.

Filed Jan 14, 2026 · Transmission · 123,000 miles · NC

The contact owns a 2021 Chevrolet Malibu. The contact stated that the vehicle was taken to a dealer for a recall repair related to the fuel pump control module. After the repair was completed, the contact experienced a new failure. While attempting to turn off the vehicle, the vehicle became inoperable and could not be turned off. The message “Shift to Park” was displayed while the vehicle was shifted to park. The contact stated that the vehicle unexpectedly turned off after the contact exited the vehicle. The vehicle was taken back to the dealer, where it was diagnosed that the shift lever had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 123,000.

Filed Oct 22, 2025 · Electrical, Engine · FL

I am submitting this complaint because my vehicle, a 2021 Chevrolet Malibu (VIN [XXX] ), is included in Emission Recall N252516900 issued by General Motors concerning the Fuel Pump Power Control Module. Despite that inclusion, I have experienced the following: - A prior near-fatal incident in 2023 when the vehicle unexpectedly shut off while stopped at a red light (engine stall) due to the root defect. - The dealer has informed me I now need a new 12-V battery (just over one year old), a new AC compressor, and a new drive/serpentine belt. - The defect referenced in the recall (interruption of fuel flow) is reasonably the root cause of these consequential failures (battery stress, accessory drive stress). - I have been without the vehicle for 11 days, have not been provided adequate interim mobility support, and have not received timely resolution from GM under my Case #XXX (agent Jasmine who has followed her company's protocol while remaining helpful and empathetic; supervisor Stephanie called October 17, 2025). Requested relief: 1. That GM be required to pay for the recall work (module replacement) **and** reimburse/cover the consequential damage (battery, compressor, belt). 2. Interim remedy: loaner vehicle or rental reimbursement for days without vehicle. 3. Acknowledgment of the safety risk posed by the defect and record of the stall incident. Thank you for your attention to this matter. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)