2011 Chevrolet Silverado 1500: fuel pump failure

Filed Apr 25, 2025 · Engine · IN

After 2 weeks of owning the truck which we are paying on it had to be towed 3 times stalling out and leaving leaving my family,my children with us at least once, and stranded in high traffic roads. We took it back to the dealership and they replaced the fuel pump and the fuel light came came on the very same day we picked it up. Now over a week after getting it back it has stranded us again,this time with our 3 children with us. This is on a Friday evening during rush hour. We manage to pull to a side road and off to the side a bit,but not fully. People are driving by very fast now as we wait for a tow.

Filed Aug 21, 2023 · Fuel system · MO

Fuel leak at the fuel tank. Pulled tank from the truck, found the fuel pump housing was completely rusted out. Upon inspection of the pump housing, the high pressure line was rusted out and almost off the pump, causing gasoline to pump out and all over. After replacing this fuel pump I inspected the frame and found the frame looks like a frame off a truck that is 40 years old, not a truck that is only 12 years old. The frame has heavy levels of rust down thru from the drivetrain back. There are spots that are rusted completely thru the frame where it looks like a crack down the frame. Most of the rust is on the bottom side or inside area of the frame. This area with the rust crack will have to be repaired very soon for safety of the vehicle, because if the frame would happen to fail where this crack is, the truck would fold in half, and if it is being driven on the interstate it would cause a major accident for sure. The rusting is so extensive that instead of repairing the spots, it would be more feasible to just go ahead and replace the whole back half of the truck frame. This is unacceptable for Chevrolet to use material that craps out so fast on trucks that are supposed to last many years, instead of falling apart long before they are even paid off. A 12 year old truck shouldn't have this extensive amount of rust damage to the frame. I would just fix the frame if this was commonplace for trucks, but my 2000 Dodge Ram has a frame far better then what is under my 2011 Chevy Silverado as far as rust goes. 2000 Dodge surface rust in spots, 2011 Chevy completely rusted thru in spots. My next inspection on this Chevy will more then likely remove it off the road unless the frame is repaired. Unacceptable from Chevrolet and for only a 12 year old truck. I added pics of the frame right in front of the fuel tank, which the frame shows that long rusted crack down it. Can send more pictures of the frame in other places if needed.

Filed Oct 6, 2021 · Suspension · FL

I purchased a 2011 chevy silverado on 3/16/20 from a car dealership. 69k miles when purchased.88k now.I recently went to have a fuel pump repaired that happened out of the blue and was told that the frame is completely rusted out. I looked online only to discover that this is a ongoing problem for these trucks. Makes no sense how I have a truck I owe 14k on and now find out my frame is rusted to the point I could have a accident.

Filed Mar 22, 2019 · Fuel system · 149,000 miles · MI

Leaking fuel at fuel pump at tank line rusted away!

Filed Mar 21, 2018 · Fuel system · 52,976 miles · NY

I am original owner, purchased new 12/30/11, and vehicle has always been well cared for and maintained. It is a 2011 and only had 52,976 miles. I notice a gas odor and gas dripping underneath vehicle, with a hesitation in starting vehicle. Vehicle was brought to whiteman chevrolet in glens falls, ny. Their diagnosis was fuel pump rotted and leaking, and fittings rotted into plastic lines. They replaced fuel pump, lock ring, level sensor, and both lines off pump. Total cost was $1318.11. They stated these parts were corroded from weather and road salt, and not covered by any warranty or recall. I wrote a complaint to gm chevrolet customer assistance center. They assigned a case number 8-3967027450 and advisor 'deanndra' to investigate. Her investigation concluded that the parts that were replaced had been corroded by weather and road salt in my area. She stated there are no other complaints of this nature on file to indicate this being a problem, so this case is closed.

Filed Apr 29, 2017 · Acceleration, Driver assistance · 72,453 miles · TX

One night on the way home from work, I was driving 60mph and all of the sudden my truck hydroplaned. I managed to get the truck straight and regain control of the vehicle. About a week later, as I'm heading home all of the sudden my ABS, brake, and traction control lights all illuminated. The dic reads service stabilitrak and service traction control, then it will display stabilitrak off and traction control off. I had the codes read and my trouble code was p069e - fuel pump control module requested mil illumination and u0073 - control module communication bus a off. All those lights mentioned above have been on for about a month. I looked up information about the fpcm and found out about gm recall 14515, I entered my VIN but the only recall that came up was for the takata airbag recall. As I read through the 14515 recall, I feel my truck is affected by it because, while driving the truck my speedometer jumps all around and is not stable. Also, when I try to accelerate, it feels like the engine stalls and there's no power there. Other times, it will down shift to increase rpms, but then soon shift gears into a higher gear then shift back into a low gear and repeat this until I let off the pedal. My tow haul mode will not stay engaged, cruise control will not stay engaged, and most of the time my truck won't even start when trying to use the remote start, instead lights just flash as I'm holding down the start button on the key fob. The truck feels really sluggish almost like there's no power, it seems like it hunts for the right gears while driving. Overall it just feels unsafe to drive.

Filed Aug 22, 2016 · Fuel system · 44,000 miles · FL

Tl* the contact owns a 2011 chevrolet silverado 1500. The contact stated that the vehicle leaked fuel from the bottom of the fuel tank. The vehicle was taken to the dealer where it was diagnosed that the fuel pump line fractured and caused the fuel leak. The fuel pump was replaced. The vehicle was repaired. The manufacturer was notified. The VIN was unknown. The approximate failure mileage was 44,000.