As also reported by another owner in the federal safety agency ID Number: 11602844, I have found several times that while driving on I-80 at or near speed limit with adaptive cruise control on and no traffic, no weather, dry pavement, that the truck suddenly applied the brakes hard. There was nothing on or upcoming in the road, the sides of the road were desert and near the road was clear. Over the course of the past year this has happened probably half a dozen times.
2023 Chevrolet Silverado 1500: adaptive cruise control problems
7 of the 397 complaints about the 2023 Chevrolet Silverado 1500 describe adaptive cruise control problems.
- owner complaints
- 7
- of this car's complaints
- 2%
- recalls
- 0
Adaptive cruise control problems by model year
What owners say
This weekend while traveling on I95N I got into a wreck with automatic cruise control on. I had been in stop and go traffic for about 20 minutes and was following behind a Gatormade hauling trailer for well over a mile with no issues. Suddenly, from a dead stop, the truck attempted to accelerate to its preset speed of 50 mph. I was only one car length away from the trailer and wasn't covering the break. By the time I got my foot on the break, I slammed in the back of the trailer. At no point did the emergency brake warning or any alerts pop up.
On our road trip back home driving on the highway using the adaptive cruise control set to the speed limit and it’s night. Clear night and no traffic or rain. The truck applied brakes hard and dropped about 12 miles per hour. Another hour later same thing happened. I was fortunate to avoid the car behind me. There was nothing on the road ahead of me.
Took truck to dealer for oil change 05/28/2024. After service was completed truck was returned with Forward Collision Avoidance warning light activated. Spoke with service advisor who had no idea how to reset sensor. They cleaned windshield at camera location and still not reset. Took vehicle home and discovered cruise control was also disabled. Had to make another service appointment to have Forward Collision Avoidance and cruise control repaired.
After using cruise control then braking -cruise control disengages as normal. Then proceeding to park at low speed and turning the steering wheel to park-it seems like cruise control engages and car accelerates. It only happen a few times -5 so far- only has about 9000 miles. Applying brake disengages the problem. No incidents occurred, but could cause serious problem.
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and attempting to complete a turn, due to the placement of the controls on the steering wheel, the contact unintentionally activated the cruise control. As a result, the vehicle quickly accelerated to the speed last set that had been stored in the memory, almost causing a collision with the vehicle ahead. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 200.
I was driving Eastbound on highway 150 on my way to work. I have adaptive cruise control in my truck and have used it many times before on this exact road with no issues. Traffic was moving slow and the adaptive cruise control was following the car in front of me exactly how it is designed to do (ACC can be turned on at speeds as low as 5 mph in this vehicle and can come to a complete stop and restart movement from a complete stop). I drove through a section of this road right after the lake crossing where the morning sun was pretty bright directly facing us for a few seconds. During this time my foot was off of the accelerator and brake as instructed by the vehicle manual for safe operation of the ACC system. In these few seconds the truck unexpectedly accelerated aggressively with no warning and before I had a chance to react the truck rear ended another vehicle, pushing it into the car in front of them as well. I have been found liable so far by insurance. I am trying to argue on my behalf. I firmly believe I am not personally liable for this accident. The system in the truck is supposed to fail safe (meaning when meeting uncertain variables, such as low camera visibility, the vehicle should disengage the ACC instead of aggressively accelerating with no information of what is in front of it) and it did not in this circumstance. As stated, I had no input to the accelerator or the brake at the time of the accident according to the owners manual safe operation of this system. The vehicle FAILED to disengage the ACC system as it was supposed to and caused an accident I had NO TIME to react to by aggressively accelerating without any warning. The vehicle has been appraised for repair by the insurance company and was found to have $7000 in damages.
Service bulletins that may apply
- This service bulletin provides information for the technicians to use a Customer Concern Verification...
- This technical bulletin provides repair information to correct a customer concern of Diagnostic Tips For...
- Lane departure: warning
- Lane departure: assist
- Back over prevention: sensing system: camera
- Back over prevention: warnings
- Forward collision avoidance: automatic emergency braking
- This service bulletin provides repair information to correct a customer concern of DTC U3000 Setting in...
Related recalls
No recalls on record for this model year.
Questions about the 2023 Chevrolet Silverado 1500 adaptive cruise
Is adaptive cruise control problems a common problem on the 2023 Chevrolet Silverado 1500?
7 of 397 owner complaints about the 2023 Chevrolet Silverado 1500 (2%) mention adaptive cruise control problems. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2023 Chevrolet Silverado 1500?
There are 0 recalls and 33 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Chevrolet Silverado 1500
Engine failure 78Check engine light 66Loss of power 35Knocking 27Stalling 23Won't shift 15Won't start 14Fuel pump 12Jerking 12Harsh shifting 11Hesitation 11Misfire 10Fire or smoke 9Transmission failure 9Overheating 8Shudder 8Grinding brakes 7Headlights 7Collision warning 6Sudden acceleration 6Backup camera 5Slipping 5Start-stop 5
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