The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving, the vehicle failed to decelerate properly while the brake pedal was depressed. The brake pedal was firm. The ABS, Emergency Brakes, and Brake warning lights were illuminated. The vehicle was towed to a local dealer where it was diagnosed and confirmed to have a transmission failure. The vehicle was repaired under warranty; however, while driving at approximately 50 MPH, the vehicle was shuddering, and while the transmission was shifting into a lower gear, the vehicle jolted. The same local dealer was contacted. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 58,800.
2023 Chevrolet Silverado 1500: shudder or vibration when accelerating
8 of the 397 complaints about the 2023 Chevrolet Silverado 1500 describe shudder or vibration when accelerating.
- owner complaints
- 8
- of this car's complaints
- 2%
- recalls
- 0
Shudder or vibration when accelerating by model year
What owners say
Engine failed and was replaced at 38k. Transmission shudders, have been back to dealership multiple times for transmission shudder, have been told it was tires, torque converter, and valve body. When those items didn’t fix the issue, I was told it was the engine dfm and that it was normal and not a problem, AFTER they had already acknowledged the transmission issue by trying to fix it with a torque converter and valve body. Engine failed again at 54,604 miles while at high way speeds in rush hour like traffic in between [XXX] and [XXX], while pulling a camper. Truck oiled down the interstate and produced a blueish/milky looking cloud that caused drivers behind me to lock up their brakes because of bad vision, creating a hazard. I was told by gm that they wouldn’t tow the camper that I had to take care of that but they wouldn’t tow send a truck for my truck. Tow truck gets there and says my truck is too big and leaves. I called my own rollback to get my truck 3 1/2 hours later and they came and got it. Was stranded on the side of the interstate for 4 1/2 hours in 90 degree weather, to my knowledge the 2nd truck gm was supposed to send never showed up. Requested a buyback and was denied with no reason given. I have a lot of records if anyone wants them. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Description of the Problem: My 2023 Chevrolet Silverado 1500 has a recurring transmission issue involving hard shifting and shuddering during normal driving. The transmission frequently hesitates, clunks, or jolts when changing gears, especially at low to moderate speeds. These symptoms occur consistently and have worsened over time. Safety Concerns: The harsh gear engagement and shuddering make the vehicle difficult to control smoothly. It feels like something will break while I'm driving. The unpredictable shifting behavior feels unsafe in traffic, during merging, and when accelerating from a stop, or driving on the freeway. I am concerned this may be related to widespread transmission complaints reported by other 2023 Silverado owners, including valve body and TCM failures. Service History: I have not contacted my dealership regarding the issue. Why I’m Reporting: I believe this transmission behavior presents a potential safety defect. I am submitting this complaint so the federal safety agency can review it as part of ongoing monitoring of similar issues reported for this model year.
Hard shifting, Shuddering, clunking sound when shifting between drive and reverse. Was informed by Ken Ganley Chevy in Brookpark , Ohio that the valve body inside the 8speed transmission is faulty and is on a nationwide backorder.
What component or system failed or malfunctioned, and is it available for inspection upon request? ENGINE How was your safety or the safety of others put at risk? The truck exhibited an abnormal, rough idle, severe shuddering, poor acceleration, unable to maintain speed on highway and in traffic Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, only the dealer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, check engine light appeared and was cleared by dealer, then reappeared a week later
Vehicle vehicle is shuddering while driving at speed limit as well as accelerating. Based on research, it is apparent that there is an issue with the torque converter in this year model of truck. I have found more than 50 individuals online who have dealt with the same issue.
We were driving our truck with our family on vacation. We were going slowly entering the parking lot to our hotel when a sudden loud grinding noise caused our truck to shudder and shake. We stopped and got out and didn’t see that we ran over anything. We started to proceed and the sound was the same. We parked in a stall and left the vehicle overnight. No check engine lights were on. No warnings at all. It was Memorial Day weekend 2023. There were no dealerships open where we were vacationing, 3 hours from home. Very inconvenient. Later when the dealer looked at it, the thrust bearing was bad and the engine was shot. Needed a full replacement at 10,600 miles.
The transmission has a shudder during gear change and at certain speeds. First noted to dealer at 7,500 miles and they could not duplicate. At 15,000 it is worse, they confirmed the issue but had no fix. New truck, they want me to just accept the problem for the moment and keep driving it. Not happy, distracting, wonder about damage being caused, and long-term impact. Will it quit on trip, middle of the night, etc.?
Service bulletins that may apply
- This service bulletin provides a procedure to overhaul the control valve to replace a plate and worn down...
- Condition where the connecting rod and/or crankshaft engine components in these vehicles may have...
- This service bulletin advises the technician to check if the transmission cooler lines are twisted to...
- This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases
- Power train
- This bulletin helps aid the tech in possible noise that may be normal or abnormal depending on the concern...
- This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage...
- This service bulletin provides a procedure to repair wiring to correct customer concerns of Driveability,...
Related recalls
No recalls on record for this model year.
Questions about the 2023 Chevrolet Silverado 1500 shudder
Is shudder or vibration when accelerating a common problem on the 2023 Chevrolet Silverado 1500?
8 of 397 owner complaints about the 2023 Chevrolet Silverado 1500 (2%) mention shudder or vibration when accelerating. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2023 Chevrolet Silverado 1500?
There are 0 recalls and 106 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Chevrolet Silverado 1500
Engine failure 78Check engine light 66Loss of power 35Knocking 27Stalling 23Won't shift 15Won't start 14Fuel pump 12Jerking 12Harsh shifting 11Hesitation 11Misfire 10Fire or smoke 9Transmission failure 9Overheating 8Adaptive cruise 7Grinding brakes 7Headlights 7Collision warning 6Sudden acceleration 6Backup camera 5Slipping 5Start-stop 5
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