2002 Chevrolet Suburban: won't start

5 of the 286 complaints about the 2002 Chevrolet Suburban describe won't start.

owner complaints: 5
of this car's complaints: 2%
recalls: 0

Is there a fix? 115 service bulletins cover this area of the car. See below

Won't start by model year

2024
2
2023
7
2022
5
2021
8
2018
2
2017
1
2015
2
2014
2
2012
3
2010
1
2009
2
2008
3
2007
1
2005
1
2004
2
2003
6
2002
5
2001
8
2000
2
1999
8
1998
2
1997
2
1996
3
1995
1
1993
1

What owners say

Filed Feb 18, 2006 · Fuel system · 72,700 miles · NY

My wife and I have been very happy with the vehicle until a situation last year. Specifically, there is a known problem with the gas tank and gauge. The gas tank will be a 1/4 full but the car will not start because it thinks the gas tank is empty. My local gm dealer service center quoted me over $800 to fix this problem. It is a known gm defect. Gm's technical solution is document id # 1575648. It reads: vehicle with flexible fule (rpo l59) will not start, stalls and will not restart, loss of power, poor performance, and /or fuel guage reads inaccurate/incorrect (replace fuel sender/module assembly) #04-06-04-012b - (dec 6, 2004) * replace fuel sender /module assembly with redesigned fuel strainer and /or redsigned fuel level senor can you please help ? Thanks, brendan and lisa o'reilly.

Filed Aug 30, 2005 · Fuel system · 58,000 miles · FL

Purchased a new 2002 suburban k2500 in aug of 2002. At 17,000 miles, the air conditioning went out. Dealer replaced the compressor. At 27,000 miles, the fuel gauge showed empty when the tank was full. Dealer replaced rear fuel tank sending unit. At 55,000 miles, the fuel tank again showed empty with a full tank and the engine surged. The dealer (bob steele in cocoa fl) replaced the fuel pump in the rear tank and the sending unit in the front tank under my extended warranty with a deductible. Dealer stated this was not a recurrence of the problem before. At 58,000 miles the car stalled while crossing over a busy bridge/causway at approx. 60 MPH. "reduced engine power" glared on the warning indicator, power steering was lost and lights on the dash were flashing erratically. Luckily, I had crested the top of the causway and managed to steer to the tiny shoulder without crashing into anybody. The car would not start immediately, but after trying for fifteen minutes I was able to get it started and drive home. I called the dealer (it was five minutes to closing time) and was told to bring it in the next day. It stalled again at a traffic light on the way to the dealer but started immediately. The dealer replaced the throttle position sensor under my extended warranty with deductible and again stated that none of these fuel/stalling problems were related. The car stalled again recently and the dealer said to bring it in if it happens again. This is starting to become a very dangerous situation that the dealer seems to be very unconcerned about.

Filed Nov 27, 2003 · Fuel system · MO

My 2002 chevrolet suburban will not start once the gas tank gets below 1/4 full. I park in my driveway that has a slight slope to the street and it does not matter which way I pull the vehicle in, it will not start with a low (less than 1/4 tank) amount of gas in the tank. I have spoke to the service manager at the chevrolet dealership and he informs me that chevy has not notified him that their is a problem. I have spoke to one other person and he has the exact same problem with his suburban of the same year. There is a problem and I believe it to be something with the fuel pickup design in these vehicles. I have heard of no recall, or attempt to correct this, because it probably would be very costly to gm. It is a large inconvenience to me and has happened more than four times.

Filed Oct 8, 2003 · Fuel system · 17,000 miles · LA

When driving at 60mph in heavy traffic the engine quit running twice in less than 20 miles. The dealer said it was due to defective fuel pump and the design of the fuel pump and gas tank, which they said could not be fixed. Vehicle had more than 1/2 gas full in its tank. On several other occasions, the car would not start even with a 1/4 tank of gas. I was told by dealer not to let the tank get less than 1/4 full. The dealer replaced the fuel pump 3 times, and the car has less than 20,000 miles on it.

Filed Apr 1, 2003 · Engine, Transmission · PA

Road side assistance complaint. Mr the consumer stated the vehicle would not start, there was a problem with the transmission and the box for the 4-wheel drive.