Tl* the contact owns a 2002 chevrolet suburban. The contact stated that the vehicle stalled while driving between 30-60 MPH. A charging light also illuminated as the vehicle stalled. The contact coasted to a stop and was able to restart the vehicle. The vehicle was taken to an authorized dealer where the crank shaft position sensor was replaced. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 85,000. .updated 06/18/12 *bf the consumer stated when the engine stopped, there was no power steering and only one power assisted brake application, which almost resulted in an accident. Updated 06/22/12 updated 06/26/12 *bf the consumer referenced recall # 07v521000 regarding the crankshaft position sensor. Updated 06/27/12
2002 Chevrolet Suburban: loss of power steering
6 of the 286 complaints about the 2002 Chevrolet Suburban describe loss of power steering.
- owner complaints
- 6
- of this car's complaints
- 2%
- recalls
- 0
Loss of power steering by model year
What owners say
I have a 2002 chevrolet suburban, 1500 lt, 4wd. The suburban was serviced routinely at the dealer and had 69,000 miles. The shaft in the power steering pump broke causing complete and total loss of steering control. Fortunately this happened off of the main roadway and at low speed, but caused a complete loss of steering ability. If this had happened on the highway at high speed, the events could have been fatal.
While driving power steering went out. Vehicle was driven to the dealer, where it was examined, the power steering pump was defective.
While driving 60 MPH consumer lost power steering however, consumer was able to maintain control of the vehicle, and pulled over. Consumer contacted the dealer, and was informed that the power steering unit needed to be replaced.
2002 chevrolet suburban had power steering failure.*mr when then power steering failed the consumer was not able to steer the vehicle. The consumer feels that the design of the system should allow the driver to have full control of the steering even in the event of failure.
There has been a problem with the power steering since april 2003. Vehicle lost power steering while driving. Vehicle has been to the dealer four times, but the problem still occurs.
Service bulletins that may apply
- Steering
- Steering: linkages: arm: idler and attachment
- Buick/cadillac/chevrolet/gmc/oldsmobile and hummer: information on pitman arm shaft seal service kit
- Clunking noise under hood and CAN be felt in steering wheel
- Steering idler arm inspection procedure
- Lack of steering assist or shudder during parking lot type maneuvers
- Concerns that clunk noise CAN be heard coming from under the hood also felt in the steering wheel
- Quadrasteer intermittent service 4-WHEEL steer message
Related recalls
No recalls on record for this model year.
Questions about the 2002 Chevrolet Suburban power steering loss
Is loss of power steering a common problem on the 2002 Chevrolet Suburban?
6 of 286 owner complaints about the 2002 Chevrolet Suburban (2%) mention loss of power steering. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2002 Chevrolet Suburban?
There are 0 recalls and 19 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2002 Chevrolet Suburban
ABS 35Brake failure 31Fuel pump 12Stalling 11Grinding brakes 9Tire blowout 9Fire or smoke 8Loss of power 8No deployment 7Transmission failure 7Headlights 6Seat belt 5Won't start 5
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