2002 Chevrolet Suburban: fuel pump failure

Filed Jun 30, 2013 · Engine · NC

We went on a fishing trip from wilson, nc to new port news. I drove all the way there with no problem. We arrived at the james river bridge and my truck cut off. It crunk up and rolled a little then died again. It took me 25 minutes to park. I had to wait until it decided to stay on. We fished then we left the next morning. My truck drove good with no problem. It normally takes us 2 hrs. To get back home. My truck stared cutting off again when we got 40 miles from home. It took 4 1/2 hrs. To get home from 40 miles away. It was so hot. My family had to wait along a hot, long, lonely highway. It started cutting off more. I had the fuel pump changed and also the filter. It hasn't cut off today but the engine light has come back on. It's been 3 days since those parts was replaced. I don't know why my service engine light is back on. It was off before it started cutting off. Now it stays on and never goes off.

Filed Jan 6, 2008 · Engine, Fuel system · 87,620 miles · CA

Since purchasing an 02 chevrolet surburban, 8.1l and 81k miles, I have experienced multiple random engine shut offs while highway driving, creating dangerous safety situations. The motor will restart after a 5 minute rest period and run fine, until the next failure which occurs without warning. The dealership has so far been unable to diagnose the problem, cleaned maf sensor, replaced thermostat and fan clutch, changed oil, checked fuel pump pressure. No engine failure codes reported. Researching internet information, I have discovered a recurring symptom related to an intermittent crankshaft position sensor (ckp) failure, that causes the engine to shut off. There is a a timed reset which allows the engine to restart.

Filed Aug 25, 2006 · Fuel system · 69,000 miles · PA

Dt*: the contact stated while driving on the highway at 20 MPH and pulling up to a toll booth, the vehicle stalled suddenly without warning. The vehicle was towed to a dealership where the dealership determined the vehicle needed a new ignition switch. While driving back home the vehicle stalled again. The vehicle was towed 100 miles to a dealership where the dealership determined the vehicle had a faulty fuel pump. The dealership informed the contact there was a history of faulty fuel pumps with this year, make and model.

Filed May 19, 2006 · Fuel system · 87,340 miles · ND

2002 chevrolet suburban that stalls intermittently while driving down the road. This has happened several times in the past two weeks. We took it into the service center where they have told us that the fuel pump will need to replaced at a cost of over $700. There is currently a recall on 2001 models with the exact same problem.

Filed Jan 4, 2006 · Fuel system · 43,000 miles · LA

During evacuation for hurricane rita as we were proceeding in traffic our 2002 chevy suburban just died. It was as if it was getting no fuel. We had a full tank. The RPM and power steering along with the engine just went dead. Since the hurricane I have talk to 3 other people with suburbans or yukons that this happen to. The dealership said it was the fuel pump. I now think something is wrong with these vehicles. I have the fuel pump taken from my suburban.

Filed Aug 30, 2005 · Fuel system · 58,000 miles · FL

Purchased a new 2002 suburban k2500 in aug of 2002. At 17,000 miles, the air conditioning went out. Dealer replaced the compressor. At 27,000 miles, the fuel gauge showed empty when the tank was full. Dealer replaced rear fuel tank sending unit. At 55,000 miles, the fuel tank again showed empty with a full tank and the engine surged. The dealer (bob steele in cocoa fl) replaced the fuel pump in the rear tank and the sending unit in the front tank under my extended warranty with a deductible. Dealer stated this was not a recurrence of the problem before. At 58,000 miles the car stalled while crossing over a busy bridge/causway at approx. 60 MPH. "reduced engine power" glared on the warning indicator, power steering was lost and lights on the dash were flashing erratically. Luckily, I had crested the top of the causway and managed to steer to the tiny shoulder without crashing into anybody. The car would not start immediately, but after trying for fifteen minutes I was able to get it started and drive home. I called the dealer (it was five minutes to closing time) and was told to bring it in the next day. It stalled again at a traffic light on the way to the dealer but started immediately. The dealer replaced the throttle position sensor under my extended warranty with deductible and again stated that none of these fuel/stalling problems were related. The car stalled again recently and the dealer said to bring it in if it happens again. This is starting to become a very dangerous situation that the dealer seems to be very unconcerned about.

Filed Jul 10, 2005 · Fuel system · 63,400 miles · AR

Driving at highway speeds, car engine died immediately after sputtering and losing power. First time this happened, I pulled off the road and restarted the car almost immediately. Drove another 600 miles without incident. Second time, car died again at highway speeds. Restarted after 15 minutes. After reporting the problem to on-star and having remote diagnostics run, I drove another 25 miles towards dealership rather than waiting for tow. (118 deg heat in desert sun). Engine failed again about 200 yds from dealership. Dealer replaced fuel pump, pressure regulator, and filter. Cropper auto group in casa grande, az, kept the defective parts. I have had problems before with fuel level sensor indicating properly on this vehicle. This repair also replaced fuel level sending unit. $800+ repair. 60,000 miles on the car. Extremely hazardous loss of power and control when engine dies without warning at highway speeds. Noticed at least 5 identical complaints on the federal safety agency website: oid id numbers 10041486, 10079660, 10099685, 10100051, 10126511.

Filed Jun 24, 2005 · Acceleration, Fuel system · WA

Dt: contact owned a 2002, chevrolet suburban. He filed a complaint before, and his odi number was 10099685. While driving vehicle completely shut down. Consumer had to wait for about 15 minutes before starting it again. Consumer stated that he had this problem since purchasing the vehicle. It stalled intermittently. Consumer had the fuel pump replaced a total of five times. Also, fuel filter had to be replaced several times. Consumer stated that onstar called the problem code red. Consumer was told not to drive the vehicle. At 70 MPH the vehicle would surge and lurch. Consumer stated that a clanking noise was heard when turning a tight corners. Also, there was an additional incident on 8-26-04.

Filed Dec 10, 2004 · Fuel system, Steering · WA

While driving vehicle completely shut down. Consumer had to wait for about 15 minutes before starting it again. Consumer stated that he had this problem since purchasing the vehicle. It stalled intermittently. Consumer had the fuel pump replaced a total of five times. Also, fuel filter had to be replaced several times. *ak the consumer stated that onstar called the problem code red. Consumer was told not to drive the vehicle. At 70 MPH the vehicle would surge and lurch. The consumer stated that a clunking noise is heard when turning tight corners.

Filed Nov 16, 2004 · Engine, Fuel system · 74,587 miles · LA

(1) the engine stopped while on interstate in construction zone on slight hill, it would not restart. (2) the construction zone on interstate 10 was approximately 3 mile long with very narrow lanes and concrete construction barriers on each side & no shoulders. Bumper to bumper traffic and no way to clear the lane or get tow vehicle. (3) a good samaritan towed our vehicle about 2 miles to first point clear traffic. Chevy dealer confirmed fuel pump in tank had failed & replaced pump. This was second pump failure. The pump previously failed and was replaced on 30 aug 03. Previous failure dealer said keep fuel above 25% & engine would run. The tank was at 44% when engine quit. Fuel tank was topped off before pump tested, engine would run but no pump pressure. Someone will be killed if more failures occur in heavy traffic areas. The emergency good samaritan tow out of the construction area prevented a serious accident as it was getting dark.

Filed Jun 22, 2004 · Fuel system · 5,000 miles · CA

2 seconds after starting the vehicle it stalled. Then, consumer restarted the vehicle, and the failure recurred within 2 seconds. Dealership indicated that they had a lot of complaints on this issue, and it could be due to fuel injection or fuel pump problems. Dealership performed a diagnostic test, but not failure was found.

Filed Oct 8, 2003 · Fuel system · 17,000 miles · LA

When driving at 60mph in heavy traffic the engine quit running twice in less than 20 miles. The dealer said it was due to defective fuel pump and the design of the fuel pump and gas tank, which they said could not be fixed. Vehicle had more than 1/2 gas full in its tank. On several other occasions, the car would not start even with a 1/4 tank of gas. I was told by dealer not to let the tank get less than 1/4 full. The dealer replaced the fuel pump 3 times, and the car has less than 20,000 miles on it.