The transmission failed suddenly and without warning. When I Went to pull out from a stop sign with cross traffic doing 55 mph, the vehicle shuddered and stopped pulling. We barely had enough momentum to get out of the way of oncoming traffic at the last second. The oncoming traffic had to brake and honked. After reading online, this is a common issue with the 6l80 transmission torque converters being a failure point and the fluid temperature being too high. Gm has a service bulletin for a lower temp bypass valve but there is no recall and these units are failing by the tens of thousands.
2016 Chevrolet Suburban: shudder or vibration when accelerating
7 of the 220 complaints about the 2016 Chevrolet Suburban describe shudder or vibration when accelerating.
- owner complaints
- 7
- of this car's complaints
- 3%
- recalls
- 0
Shudder or vibration when accelerating by model year
- 20231
- 20222
- 20216
- 20203
- 20194
- 20173
- 20167
- 20152
- 20141
- 20081
- 19942
- 19902
What owners say
My 2016 transmission was jerking, shuddering, vibrating, ruff shifting and stopped moving in traffic. My safety was at risk, I turned off a major boulevard onto a neighborhood street, my SUV stopped shifting and stopped, I had to contact my son to come to help to push by hands out of traffic.
Vehicle is reporting code for bad torque converter at 95,388 miles. Mechanic estimates repair is $5318 and car jumps at acceleration and shudders at lower speeds.
Brake problems started on 11/05/2019, brakes were unresponsive upon starting up the vehicle. During operation of the vehicle the brakes were not working properly, the brake pedal would drop to the floorboard with shuddering and did not stop the vehicle in a timely manner. I was driving my 2 small children to speech therapy and I stopped my vehicle and had a family member come pick up my children to get them out of my vehicle and I drove straight to the dealership. Left my vehicle. 1. Vacuum pump failure found at dealership on 11/06/19, vacuum pump assembly and belt replaced at dealership. Vehicle was under warranty at the time of this repair. 2. On 03/12/2020 brakes were unresponsive again with the brake pedal not working properly. During operation of the vehicle, the brake pedal would drop to the floorboard and shudder as its dropping without slowing the vehicle in a timely manner. I was driving to an oil change appointment at the dealership and advised them of the issue. 3/12/20 Vacuum pump ordered at this time under a special extended warranty coverage given by GM due to this issue with many vehicles. 03/18/2020 Vacuum pump replaced for the second time. 3. 04/07/2021 brakes unresponsive again with shuddering while pressing the brake pedal with pedal dropping to the floor then pushing my foot back up as I press down while not slowing the vehicle in a timely manner. I was driving to the store when this happened and again drove straight to the dealership. I have family members that will let me borrow their vehicle. Dealership notes that since the vacuum pump has been replaced 2 times, they advise to scan the system and they now find the brake booster vacuum sensor to have an internal failure with booster losing vacuum. 04/07/21 Brake booster vacuum sensor and brake booster replaced by dealership at a cost of $759.29 4. 06/05/23 Brakes again doing the same thing. Have appointment at dealership for a later date.
The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and stalled. Additionally, the contact was unable to shift the gear shifter into reverse(R) or drive(D). No warning lights were illuminated. The vehicle was taken back to the residence, and the contact stated that an abnormal noise was heard when she attempted to restart the vehicle. The vehicle was not yet taken to an independent mechanic or local dealer for diagnosis or repair. The manufacturer was made aware of the failure. The approximate failure mileage was 114,000.
The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. The vehicle was taken to an independent mechanic who diagnosed that the torque converter was faulty and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.
The torque converter/transmission failed in my 2016 Chevrolet Suburban. It started shuddering while I was driving--no warning lights, system errors, info panel alerts or anything--and I came close to losing control of the vehicle, risking the lives of pedestrians, other drivers, myself, and my passengers. The torque converter/transmission problem was confirmed by a 3rd party mechanic, and also by TWO Chevrolet dealerships. Additionally, my mechanic informed me there was an active Technical Service Bulletin relating to this issue: #N212338770: "High Severity Fleet Transmission Torque Converter Proactive Service to Prevent Potential Failure." They told me to take it to a dealership—the dealership should pay for the repair. The TSB even states, "Dealers are to service all vehicles subject to this program at no charge to customers, regardless of mileage, age of vehicle, or ownership, through February 28, 2023." However, I have since contacted FOUR different Chevrolet dealerships, and have paid for TWO additional diagnostic testing fees (in addition to the one I already paid my trusted mechanic). I am now out almost $500 and am no closer to having my vehicle repaired and safe to drive. I'm a single mom of 5 so it's rather important I have a mode of transportation that will fit my entire family. I cannot afford a rental for the likely 3 to 6 WEEKS I will be without my vehicle. I'm at a loss and have no idea what to even do next.
Service bulletins that may apply
- Power train
- This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- This service bulletin provides information on some vehicles that may rock or move slightly forward or...
- This technical bulletin provides a procedure for the techs to replace the forward check ball and separator...
- GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities
- This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is...
- This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a...
Related recalls
No recalls on record for this model year.
Questions about the 2016 Chevrolet Suburban shudder
Is shudder or vibration when accelerating a common problem on the 2016 Chevrolet Suburban?
7 of 220 owner complaints about the 2016 Chevrolet Suburban (3%) mention shudder or vibration when accelerating. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2016 Chevrolet Suburban?
There are 0 recalls and 124 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Chevrolet Suburban
Transmission failure 22Check engine light 11Spongy pedal 11Stalling 10Jerking 8Brake failure 7Loss of power 7ABS 5Power steering loss 5
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