2021 Chrysler Pacifica Plug-In Hybrid technical service bulletins
164 technical service bulletins and manufacturer communications cover the 2021 Chrysler Pacifica Plug-In Hybrid, including 9 warranty extensions.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Warranty Newsletter – Volume 12, Issue 5
- ID-26-04
- D-25-16 (XT1)
- ID-25-12 (XT1)
- ID-25-13 (XT1)
- D-23-07
- Warranty Newsletter Volume 10 Issue 8_ID
- FCA Caribbean Warranty Bulletin ID-23-07 Rev. A (XE1) eFlite Si-eVT Transmission – Certain 2017
- Warranty Bulletin D-23-07 Rev. A (XE1) eFlite Si-eVT Transmission – Certain 2017
- Note: Document released 10/2/2026
- Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star...
- Hose and tube - EGR coolant
- Backup Camera Poor Image Quality Inspection
- Calibration Requirements For The Power Sliding Door Module (PSDM).
- Power Liftgate Intermittently Inoperative
- Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
- Heater - electric coolant
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
- Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- Power Liftgate Intermittently Inoperative
- Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- Flash: Hybrid Control Processor (HCP) / Auxiliary Hybrid Control Processor (AHCP) Updates
- Popping Clicking Noise From Power Sliding Door During Operation Open And Or Closed.
- Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays...
- Switch - liftgate
- Instrument Panel Cluster (IPC) Flicker Turn By Turn The
- If the vehicle comes in with any of the following P codes, please refer to the active TSBs for HCP/AHCP...
- Door Latch, Handle And Ajar Additional Service Information.
- Flash: Power Sliding Door Module (PSDM) System Updates Customers must experience a Malfunction Indicator...
- The Customer Concern Is The Power Liftgate, Wipers, Backup Lamp, Stop Lamp, Or Speaker Function Would...
- Hood Ajar Message On Cluster.
- The Customer May Notice a Popping Noise When Opening or Closing Either Sliding Door.
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Creaking/Groaning Noise Coming from The Front End
- Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00,...
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Speaker - none
- Flash: Auxiliary Hybrid Control Processor (AHCP) / Customers must experience a Malfunction Indicator Lamp...
- Fleet Campaign Parts Ordering Process (03D)
- Water pump
- Harman R1H Uconnect 5 Radio Software Flash Error Codes
- Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs...
- The Handsfree Kick Feature Does Not Work Or Works Intermittently.
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
- Internal Transmission Wiring Connector Short And Customers must experience a Malfunction Indicator Lamp...
- Actuator - transfer case
- Water Pump & Chain Case Cover
- Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist...
- High Voltage Battery Pack Replacement XT1 Warranty Extension Customers may experience a Malfunction...
- Verify "Z" part number availability
- Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
- Intermittent Uconnect Box Requires Service Message
- Engine Oil Leak
- Module - steering control & column
- High Voltage Air Conditioning Refrigerant Dye
- 948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator...
- Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3...
- Noise From Front End While Steering Or Turning The Steering Wheel.
- Exterior Front Lamps Condensation Clearing Procedure Some customers may report that on occasion vehicle...
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 Customers...
- Door speaker Inoperative or No Sound
- Engine Rattle Noise
- Tire Pressure Monitor (TPM) Service Information
- Decreased Remote Start And RKE Range
- When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order...
- Telematics Box Module Verify Z part number availability
- Power Sliding Door Inoperative or Intermittently Will Not Open or Close
- Adjuster
- 1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
- Vibration From Engine Or Powertrain
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts
- Power Sliding Door Will Not Power Open And/Or Close Automatically.
- Washer Light On And Will Not Turn Off After Adding Washer Solvent."
- Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist...
- AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).
- 3rd row headrest If you have customer with issue involving the 3rd row headrest not staying up. It has...
- Display Verify Z part number availability
- Misfire DTCs, Rough Idle, Valvetrain Noise
- Applique - b & c pillar
- ID-23-07
- Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 :...
- Canister
- Engine Noise
- Apple CarPlay Does Not Complete The First Initial Wireless Connection.
- Horn and bracket - none
- Valve - fuel vapor
- Uconnect Box Require Service Message
- Touchscreen For ALL infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be...
- Module - battery heater
- 3.6L psu
- Reservoir - coolant
- Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers must...
- Reverse View Camera Inoperative After Recent Repair
- Switch and bezel - front door
- Module - inverter
- After A Power Liftgate Module (PLGM) Replacement, the PLGM is Setting Diagnostic Trouble Codes (DTCs) for...
- Updated Front Hub Nut Torque Specification There are no Customer Symptoms for
- Liftgate Inoperative And Or Intermittently Will Not Open Or Close.
- Flash: Power Sliding Door Module (PSDM) System Updates Customers may experience a Malfunction Indicator...
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- 2 nd Row Seat Does Not Fold Using Easy Entry Handle.
- Motor - blower with wheel
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes...
- Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 Customers...
- Power Sliding Door Inoperative Or Intermittently Will Not Open Or Close
- Suspected Engine Coolant Leak
- Lifter
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- Warranty Bulletin D-16-03
- FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage
- A/C Diagnostic LOP Change
- Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review...
- A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
- Water Quality When Mixed With Engine Coolant
- Mirror
- WiTECH Small Leak Verification Test (SLVT)
- Telematic box module 2
- Base Headlamp Bright, Base Headlamp Black
- No Start After a Flash or Powertrain Control Module (PCM), Body Control Module (BCM) Replacement
- Approved Use of Weld Through Primers
- Flash: Powertrain Control Module (PCM) Updates
- Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36...
- If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is...
- Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36...
- Flash: Powertrain Control Module (PCM) Updates
- Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates
- No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
- Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement...
- Flash: Powertrain Control Module (PCM) Updates
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