The contact owns a 2018 Dodge Durango. The contact stated while driving at approximately 65 MPH, the vehicle had started to lose motive power and nearly stalled. The contact stated that the check engine, a yellow "P" and several other unknown warning lights were illuminated. The contact pulled over and shifted into park(P) and became aware that the vehicle was in neutral(N) when the vehicle rolled forward. The contact was unable to restart the vehicle and had the vehicle towed to an independent mechanic. The vehicle was diagnosed by the mechanic, and it was determined that the PCM needed to be replaced and referred the contact to a dealer. The vehicle was not repaired. The contact had the vehicle towed to the residence. The contact attempted to restart the vehicle and there were several unknown warning lights illuminated. The contact stated that the windows independently rolled down and the vehicle was in park(P) but the vehicle rolled forward. The contact turned off the vehicle but observed that the ignition was in the "RUN" position and while attempting to restart the vehicle to properly shut the vehicle off, the vehicle failed to restart. The contact had the vehicle towed to a dealer who diagnosed the vehicle and determined that the starter motor had burned out and the batteries were drained and needed to be replaced due to an electrical failure. The contact requested information from the dealer about the PCM and was advised that he had missed a software update. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 170,000.
Dodge Durango rollaway problems
19 of the 13,793 owner complaints about the Dodge Durango describe rolls away in park, most of them for the 2014 model year.
- owner complaints
- 19
- worst model year
- 2014
- typical mileage
- 36,000
By model year
- 20191
- 20181
- 20171
- 20163
- 20153
- 20144
- 20041
- 20022
- 20001
- 19991
- 19981
Often reported together
Stalling 2Slipping 2Won't start 1Sudden acceleration 1Start-stop 1Fuel pump 1Check engine light 1Ball joint 1
What owners say
The contact owns a 2019 Dodge Durango. The contact stated that while the vehicle was parked and unoccupied, the vehicle inadvertently rolled away. There were no warning lights illuminated. The contact received notification of the federal safety agency Campaign Number: 22V426000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed him that parts were on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 26,059.
On january 6, 2020, I placed my 2017 dodge durango into park in my home's driveway and exited the vehicle, leaving the empty vehicle idling. Approximately 30 seconds later, the vehicle slipped out of park and into drive and rolled away, forward, into my garage, causing significant property damage. I have the incident recorded on video, but I am unable to upload it to this website. I will happily forward it by email or other means if requested. I also have photos of the garage damage. I am aware that dodge/jeep/ram have had this issue with the dial gear shifter slipping out of gear resulting in rollaway incidents. No recall has been issued and this is a very serious safety concern. I have three small children that thankfully were not near the vehicle when the incident occurred. Consumers should be made aware that this issue with the dial shifter remains ongoing and a recall should be issued by the manufacturer. I have called chrysler's corporate office to report this issue but to date, no one has been in contact with me regarding this issue or the immediate repairs that are necessary.
Tl* the contact owns a 2014 dodge durango. While the vehicle was in park, it unintentionally rolled away with occupants in the back seat. The contact stated that the on/off switch was pressed by an occupant inside the vehicle, which stopped the vehicle. While the contact attempted to enter the vehicle, she fell and the vehicle rolled over her fingers. The contact sustained injuries to her right ankle, right leg, and left arm, which required medical attention. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 95,000.
Tl* the contact owns a 2014 dodge durango. While the vehicle was parked with the ignition in the on position, the vehicle rolled away. The contact stated that the vehicle rolled onto the neighbor's farm. There was no damage to the vehicle or injuries. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The approximate failure mileage was 100,000.
This vehicle has rolled back while in park at least 4 times now. Yesterday being the most severe as I was standing behind the vehicle when unloading groceries in my driveway. The vehicle rolled back over me injuring my leg. Luckily my kids were not behind the vehicle or it could have been really dangerous. I know longer feel safe with this vehicle. It was purchased used through carmax.
This may be a scenario for the ongoing investigation of rollaway (the federal safety agency action number: pe16014) the vehicle in this scenario was stationary. I follow the normal procedure for parking my durango by (1)applying parking brake, (2)moving the shifter to park, (3) turn ignition off, and then (4)exiting the vehicle. Today, I brought my vehicle to stop for parking, which triggered the stop-start system, turning the engine off. At this time, before shifting the transmission to park, I opened the door of the vehicle. This action of opening door made the stop-start system unavailable. After this when I lifted my foot from the brake pedal, and moved transmission to park (with park light lit), my thinking was that the vehicle would start its engine as it would be coming out of stop-start system. But, this did not happen as the driver door was open and the stop-start system was disabled. At this time, when I lifted my foot of the brake, the car advanced forward with no power. Even then the engine did not start. Then I turned the car off and turned it back on and all worked fine. While checking this scenario again, I turned the car off while the stop-start was deactivated. The vehicle did a powerless rolling. I started the vehicle again and all worked fine. It seems that the opening of the driver door before the vehicle exits the stop-start system initiated engine-off, causes the vehicle to enter a state where things are not predictable. My expectation was that the taking foot off the brake pedal or changing gear shifter, would make the engine come back to life. But that did not happen. I hope that there could be solution for this issue. I always apply parking brake since the time I have learned how to drive, and that surely must be helping me here.
Tl* the contact owns a 2016 dodge durango. While the gear shifter was placed in park, the owner exited the vehicle and left two of the occupants inside. The vehicle rolled away and struck another parked vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was not diagnosed or repaired. The insurance company's collision center stated that they did not believe the vehicle was safe to drive. The mechanic further stated that they did not want to service the vehicle until after chrysler conducted an investigation. The manufacturer had not called the contact back yet per case number: 31602871. The failure mileage was approximately 15,240.
Rollaway danger---we have an attached three car garage and I was parked in the larger 2 car section closer to the house. In early am on a recent morning, when backing out of my garage, I realized I had left something in the house. After backing out, I put the car in park, unbuckled my seatbelt and opened the driver door in order to go back into the house. As I was exiting the vehicle, I noticed that the car was still moving forward. I jumped back into the car and quickly hit the brake in order to stop its rolling forward. Unfortunately as I had thrown myself back into the seat! I was misaligned to the controls and I hit the gas rather hard which caused the vehicle to lunge forward. As soon as I realized what happened, I slammed on the break but unfortunately I still hit the garage (the single car garage). I was at an angle to the building which caused damage to the front left of the vehicle but also to the right side passenger door and attached mirror. As well as some damage to the garage also. This was a very scary situation for me but there's more. My husband was taking out the garbage that morning and was walking acrossed the garage toward the garbage can. Had he been 10 paces further in his journey I very likely would have hit him or even pinned him between the vehicle and the garage causing unknown harm to him but perhaps very serious. To be honest, this vehicle scares the crap outta me which is horrible considering 6 months ago I made a major investment in it I have a pristine driving record. We contacted dodge and we've had someone inspect the vehicle with a letter response of "you don't know how to drive". Given my driving record, I would argue that I do and given the known issues with possible roll awayon these vehicles I would ask that a fix be brought to market to make these vehicles safer!
Vehicle rollaway complaint. Put the vehicle in park. Exited the running vehicle, closed the door, and walked in front of the vehicle into the garage. The car began driving forward into the garage and slammed into the entryway of the home.
Related recalls
Power train: automatic transmission: lever and linkage: column shift
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2023 Dodge Durango Pursuit vehicles equipped with an instrument panel mounted shifter. The shifter may experience an interference with the shifter boot and come out of gear while driving, which can result in a sudden loss of drive power.
- Risk
- A sudden loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will replace the instrument panel mounted shifter boot, free of charge. Owner notification letters were mailed November 7, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 94A.
Recall number 23V640000 · Recall details
Power train: manual transmission: column shift assembly
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Charger and Durango vehicles. The shifter assembly was not properly heat-treated, which can prevent the shifter from properly engaging in the "drive" position.
- Risk
- An improperly engaged shifter assembly may slip out of the "drive" position, resulting in a sudden loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will replace the shifter assembly, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall ZB3.
Recall number 22V866000 · Recall details
Power train: driveline: differential unit
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
- Risk
- A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is W22.
Recall number 20V183000 · Recall details
Power train: automatic transmission
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
- Risk
- If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U43.
Recall number 18V280000 · Recall details
Power train: axle assembly: axle shaft
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2017 Dodge Durango vehicles. The vehicles may have been assembled with rear axle halfshafts that are too short.
- Risk
- If a halfshaft is too short, it may disengage from the differential causing a loss of drive and increasing the risk of a crash.
- Remedy
- Chrysler has notified owners, and dealers will replace both halfshafts, free of charge. The recall began on September 18, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T55.
Recall number 17V541000 · Recall details
Power train: driveline: differential unit
- What is wrong
- Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
- Risk
- If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
- Remedy
- On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with the federal safety agency, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1‑800‑247‑9753. Chrysler's recall campaign number is N08.
Recall number 13V038000 · Recall details
Power train: automatic transmission: lever and linkage: column shift
- What is wrong
- On certain van and pickup trucks equipped with automatic transmissions, the ignition/park shift interlock system may become inoperative. This can allow the shifter to be moved out of the "park" position with the ignition key removed (or in the "lock" position). This can also allow the ignition key to be removed when the shifter has not been placed in the "park" position.
- Risk
- Either of these conditions could allow the vehicle to roll away causing a crash without warning.
- Remedy
- Dealers will replace the gearshift blocker and bracket assembly free of charge. The recall is expected to begin during january 2008. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 07V555000 · Recall details
Power train: automatic transmission
- What is wrong
- On certain passenger and sport utility vehicles and pickup trucks equipped with automatic transmissions, the software programmed into the powertrain control module can cause a momentary lock up of the drive wheels if the vehicle is traveling over 40 MPH and the operator shifts from drive to neutral and back to drive.
- Risk
- If the drive wheels locked up, loss of vehicle control could occur increasing the risk of a crash.
- Remedy
- Dealers will reprogram the powertrain control module free of charge. The recall began on october 2, 2006. Owners may contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 06V341000 · Recall details
Power train: automatic transmission
- What is wrong
- On certain pickup trucks, sport utility and passenger vehicles equipped with 42rle automatic transmissions, the cup plug that retains the park pawl anchor shaft may be improperly installed. If the shaft moves out of position, the vehicle may not be able to achieve 'park' position.
- Risk
- If this occurs and the parking brake is not applied, the vehicle may roll away and cause a crash without warning.
- Remedy
- Dealers will inspect the transmissions and install a bracket to ensure the park pawl anchor shaft is retained in the proper position. The recall began on november 28, 2005. Owners may contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 05V460000 · Recall details
Power train: automatic transmission: lever and linkage: column shift
- What is wrong
- Vehicle description: light duty trucks and sport utility vehicles equipped with 4-wheel drive. The electric shift transfer case may not fully engage into gear when the operator moves the transfer case selector switch.
- Risk
- This could cause the transfer case to end up in the neutral position unexpectedly and allow the vehicle to roll away if the parking brake is not applied.
- Remedy
- Dealers will reprogram the transfer case control module. Owner notification began april 9, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 01V077000 · Recall details
Questions about the Dodge Durango rollaway
Which Dodge Durango years have rolls away in park problems?
The model years with the most reports are 2014 (4 complaints), 2015 (3 complaints) and 2016 (3 complaints).
VIN decoder
See the problems and recalls for an exact car
Buying a used Dodge Durango?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history