This is additional information for the federal safety agency tracking number 11476438. Through an online search, this issue seems to pertain to not only our vehicle class, but others equipped a HEMI engine. As this happened to me, it is very dangerous. A rapid deceleration on a highway, at highway speeds is dangerous. As the vehicle is decelerating on its own, brakes are not employed. Thus, no brake lights to warn others of the deceleration. Luckily, I had an attentive driver behind me. Should I have been trapped in the the inside lane, I cold have been over-run by a truck or worse cause a chain reaction of rear-ends potentially injuring many. Upon contacting Chrysler today, they didn't seem to have any concerns as it was beyond the warranty period. They seem to be completely absolving themselves of any accountability if the vehicle is beyond its warranty period. They appear to not be concerned of the safety of others once the warranty expires. Concerning our vehicle, all maintenance has been timely and supporting documentation is available.
2011 Dodge RAM 1500 transmission complaints
Page 2 of 7: complaints 11 to 40 of 176, newest first, as owners wrote them.
My car had suddenly and without any warning broken down in the middle of the street, putting me and 2 other passengers at extremely high risk considering we were in a busy highway, which left us stuck in the car until we managed to run for safety to the side of the road. My Vehicle is a Doge Ram 2011 5.7 Liter V8 with 80K mileage. VIN# [XXX] The crash was caused by the Driveshaft completely separating and dragging on the asphalt, while the rear axle seized and resulted in a loss of power, and the rear differential to leak all the fluid. At first, I sent the car via a tow truck to an independent service center, which has been providing all the needed maintenance to my car for the past 5 years. In the process of trying to fix the vehicle and inspecting the issues which apparently turned out to be really expensive to fix ( Rear Differential $1400 used ). We discovered that there's a recall conducted on the vehicle from the manufacturer, that I didn't have any prior knowledge to related to this malfunction. Then I immediately took the vehicle to the nearby dealership, who acknowledged the recall at first only, but before conducting the repair they changed their minds and stated that I should've brought the car and fixed the undersized pinion shaft splines only and avoided the whole crash! Obviously I would've done that if I knew. To conclude: The vehicle crashed due to a safety issue that shouldn't be blamed on the customer. and the dealership (Advanced Automotive Trading Co) is refusing to address the exact detailed issue which they addressed in the recall description. and wouldn't take responsibility. PS: I'm an American living in Jordan, and I couldn't find anyone to really report my problem to here, that's why I'm submitting a complaint to the federal safety agency. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I have read there is a rear differential recall and it is not listed on the recall list. I am worried my carrier bearing will fail possible causing severe damage possibly death.
In January 2021 I had to replace the driver's side caliper and CV axle, due to caliper malfunction. In February 2022 I had the same problem and had to replace the CV axle and caliper again due to caliper malfunctioning a second time.
Engine code reading misfire on cylinder 3 while driving down the interstate. Vehicle has less than 80k miles. Vehicle starts to shake and is harder to control, and loses acceleration, is random, almost causing a multi-car pileup. Issue is the camshaft and lifters. It is descibed in this communication this is apparently a known issue with anything with a 5.7, 6.0 or 6.4 hemi motor. Spark plugs and plug wires were replaced 3/21/21, driven again on 3/22/21, same issue, almost causing another crash due to loss of power on the interstate when merging, and then shaking almost sending the vehicle into bridge.
Ram 1500 4wd has 79000 on vehicle not used to tow and all maintenance (fluids,filters ,etc) performed as scheduled. Transmission flashed a manual shift code of "4" and went into limp mode while driving on interstate in clarksville tennessee stopped by autozone and hooked up to computer said "a shift solenoid bad. Called dealer out of warranty so I took to mr transmission and had to have a complete overhaul on transmission. Couldnt rebuild because of the metal savings in transmission. This is unexceptable due to the usage of the vehicle
The electrical wiring has shorted out the headlights on the driver side and melts all wiring in the area. This is a huge issue with ram in the 2011 years. The other issue is the transmissions start shifting super hard into gear and jerks the whole truck really bad.
2011 dodge ram 1500. Consumer writes in regards to vehicle buy back program. *ld the consumer stated the vehicle should be included in the buyback program for steering and axle failures.
Currently has a hazardous malfunction that is putting myself and my passengers at risk. In the span of 2 months, I have had the steering wheel completely "lock" up while in drive on normal driving conditions (sunny and clear, not too bright, not too windy or wet at all, no fog) when performing a right turn at appropriate turn speeds. You would be unable to maneuver the vehicle out of harm's way when the wheel tenses and locks up completely like this. My first encounter with this issue was turning on a right lane with your own protected lane at the posted speed limit for the turn. It completely locked up on me and I eased my foot forcibly onto the brake so that I could avoid braking too hard and causing the tires to spin out or worse, hitting the pole that is directly 200 feet away (approximate speed was 35mpn and brake reaction time was 2 seconds, accounting for initial notice of the sudden tension and loss of complete control of the truck's steering.). The second encounter occurred within a 2 month span, this time carefully approaching a street intersection. I fortunately realized what was occurring and tried to move far right and out of harm's way but I could only maintain my appropriate lane. At first I could not take out the key or turn it on or off. It was still in drive to my realization. I put it into park and was able to turn the truck back on and continue my way to work. However, I could only be paranoid that this could occur to me under more severe or worse conditions like rain or fog. What if this malfunction were to occur to me if I was on a very elevated highway or had someone tailing me at that very instance?
Tl* the contact owns a 2011 ram 1500. When the vehicle was started with the gear in park, the gear shifter did not stay locked and randomly switched into other gears. The failure caused the contact to lose control of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted and advised the contact to have the vehicle diagnosed by a dealer. The dealer was not contacted. The failure mileage was 88,426.
I have broken manifold bolts. Took it to mieneke the mechanic said he could see the bolts shaking so he knew they were broken.
1. When I accelerate the truck my service 4wd drive light comes in and when I slow down at 30mph or lower it goes off. I changed out the 4wd motor already and still have the issue. 2. When I release the gas in town at a speed of 40mph or less you can hear a clicking coming from under the vehicle. When I put it in tow/haul the noise will go away though.
Pulling off a roadway making a right turn, truck stalled, cant turn steering wheel without the engine running! Extremely dangerous!!! Restarted it, very hard to start like it was out of time.after restart, drove about two miles , and the engine light came on and dinged the warning chime. Continued to flash engine light. Had the engine light code read and the problem is # 5 cylinder misfire. Worn lifter or camshaft.this issue should not happen on a truck with perfect maintenance! At 125,000 miles.
At 171599 miles rear axle pinion seal failed. High pitch howling sound was experienced when traveling at high speed. Seal failure resulted in loss of real axle oil which lead to pinion bearing failure. Was told by dealership that all rear axle components would need to be replaced due to possible metal contamination.
Tl* the contact owns a 2011 ram 1500. The contact received a recall notice for the federal safety agency campaign number: 17v821000 (power train). The contact made several appointments with dick poe chrysler jeep (6501 montana ave, el paso, tx 79925, (915) 778-9331), but they were cancelled each time due to part unavailability. The recall notification was received months ago. The vehicle was not repaired. The contact had not experienced a failure. Parts distribution disconnect.
2011 dodge ram 1500. Consumer writes in regard to safety recall no. T79/the federal safety agency 17v‑821. *as the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repairs.
On 5/30/2017 we had the rear end replaced on my 2011 dodge ram 1500 by the dealer in ocean nj. I explained to them before the work was done that there was a recall on the pinion bearing that I just had done previously. I explained that was more than a coincidence that the rear end would happen to go and was not damaged before recall was discovered. They decided they I would have to pay for labor and they would pay for the parts, which cost me $1032.00 and they paid $727.00. This rear end problem was all over social media , blogs and forums about people having same issiue. I was also never told about buyback program that was announced, and when I asked dealer they said to me that the 2011 dodge was not included in the program which was not true at all.
While in motion the vehicle started a loud growl noise, it was hesitant to advance, it felt like something was dragging from the back wheels and struggle to keep moving forward, I was driving around 40 miles per hour. I could stopped, park on a side street and had a mechanic come and check it. It was determined that the rear axle bearing clenched, the advice was not to drive the vehicle anymore as it represented a safety hazard.
The vehicle started cutting out having a miss in what the code called cylinder 3 we took it to the garage and they told us it is the lifter and the cam will need to be replaced that this is happening to many other vehicles.
Tl* the contact owns a 2011 ram 1500. The contact stated that the federal safety agency campaign number: 17v821000 (power train) exceeded a reasonable amount of time for repair. The contact received the recall notification in december of 2017. The dealer (ourisman chrysler dodge jeep ram of bowie, 2406 crain hwy, bowie, md 20176) stated that the parts were not available. The manufacturer was also contacted and confirmed that the parts were not available. The contact had not experienced a failure. Parts distribution disconnect. **tr consumer stated no additional action required as both "recall" concerns have been corrected by a dealer (dodge) per chrysler's approval. 1)9-5-18 t79 safety recall 2) 8-1-18 v04 frame bracket. Updated 10/19/18
Tl* the contact owns a 2011 ram 1500. The contact received notification of the federal safety agency campaign number: 17v821000 (power train); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Quigley chrysler dodge jeep ram (565 pa-100, boyertown, pa) was contacted and confirmed that the parts were not available for the recall remedy due to the manufacturer not supplying the software for vehicle models under 2013. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2011 ram 1500. The contact stated that the federal safety agency campaign number: 13v038000 (power train) exceeded a reasonable amount of time for repair. The dealer was not contacted. The manufacturer was contacted and stated that the vehicle was included in the buyback program because the parts were no longer available to do the repair. The vehicle was not repaired. The contact had not experienced a failure.
Tl* the contact owns a 2011 ram 1500. The contact received notification of the federal safety agency campaign numbers: 17v821000 (power train) and 18v160000 (fuel system, gasoline); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer (holden dodge chrysler jeep ram, 640 s governors ave, dover, de 19904, (302) 734-5708) was contacted and confirmed that the parts were not available for the recall remedies. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2011 ram 1500. The contact received notification of the federal safety agency campaign number: 17v821000 (power train); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (jones motor company, 545 florence rd, savannah, tn 38372, (731) 925-4923) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. *tt updated 9/26/18
Tl* the contact owns a 2011 ram 1500. The contact received notification of the federal safety agency campaign numbers: 17v821000 (power train) and 18v160000 (fuel system, gasoline); however, the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called lester glenn chrysler dodge jeep ram fiat at (888) 819-3759 (101 nj-37, toms river, nj 08753) and was informed that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2011 ram 1500. The contact received notification of the federal safety agency campaign number: 17v821000 (power train); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (glenn polk ford, 4320 n interstate 35, gainesville, tx 76240, (940) 668-8770) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2011 ram 1500. Upon starting the vehicle, a fuel odor was detected. The vehicle was taken to an independent mechanic where it was diagnosed with a fractured exhaust manifold. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the independent mechanic where it was diagnosed that the exhaust manifold bolt needed to be installed. The contact heard an abnormal noise and the vehicle started to misfire. The contact stated that several warning indicators illuminated. The vehicle was taken to crossroads nissan-wake forest (11120 capital blvd, wake forest, nc 27587) where it was diagnosed that the cam shaft needed replacement. The vehicle was awaiting replacement of the manifold bolt and cam shaft. The contact received notification of the federal safety agency campaign numbers: 17v821000 (power train) and 18v160000 (fuel system, gasoline). The contact stated that the recall repairs were exceeding a reasonable amount of time. The contact called two dealers: (crossroads nissan, 11120 capital blvd, wake forest, nc 27587) and (westgate dodge, 6421 old westgate rd, raleigh, n 27617) and was informed that the parts were not available. The manufacturer was notified of the failures and confirmed that the VIN was included in the two the federal safety agency recalls, but parts were not available. The failure mileage was approximately 56,000. Parts distribution disconnect.
Tl* the contact owns a 2011 ram 1500. The contact received notification of the federal safety agency campaign number: 17v821000 (power train); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called lithia chrysler jeep dodge ram of pocatello at (208) 904-3369 (633 bullock st, pocatello, id 83201) and was informed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect. *tt contact states they contacted manufacturer (ram) and the manufacturer said the part was not available.
My 2005 dodge ram had a recall for rear pinion issue. Now I have a 2011 dodge ram that is having the same noise from the rear end. Ha e had it looked at by multiple mechanics and have been told it's the rear pinion bearings in this truck ad well.
Rear end bearing noise while highway driving. Reference previous recalls for 2011 ram 1500 for rear bearing failure causing axle to lock up while driving. Potential crash hazard from loss of control. However this VIN is apparently not covered by recall!!
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