Tl* the contact owns a 2011 dodge ram 1500. The contact stated received notification of the federal safety agency campaign number: 13v038000 (power train) but was advised by the manufacturer that the part needed to perform the recall service was not available. The manufacturer was not able to provide an estimated time in which the part would become available. The contact stated that the expected recall service had exceeded a reasonable time for repair. The contact had not experienced a failure. The approximate current mileage was 46,000.
2011 Dodge RAM 1500 transmission complaints
Page 7 of 7: complaints 161 to 176 of 176, newest first, as owners wrote them.
Tl* the contact owns a 2011 dodge ram 1500. The contact stated that after receiving notification of the federal safety agency campaign id number: 13v038000 (power train) the contact called the dealer to schedule an appointment. The dealer stated that the part needed to remedy the vehicle was not yet available. The contact was not able to have the vehicle service under the recall within a reasonable time frame. The vehicle still had not been serviced per the recall. The contact did not call the manufacturer to inquire of an estimated time of availability. The contact had not experienced a failure. The current mileage was 3,000.
Tl* the contact owns a 2011 dodge ram 1500. The contact received notification of the federal safety agency campaign id number: 13v038000 (power train) and contacted the manufacturer. The contact was told that there was not a set start time for the recall service to begin. The contact was concerned and wanted to have the vehicle serviced because he believed that the retainer nut on the vehicle was loose. The vehicle was not inspected or repaired. The vehicle was also not serviced per the recall. The failure and the current mileage was 14,000.
Tl* the contact owns a 2011 chrysler dodge ram 1500. The contact stated that there was a recall associated with the federal safety agency campaign id number 13v038000 (power train). The manufacturer was contacted and stated that the remedy part would not be available until after thirty days. The recall summary indicated that the recall would begin in march of 2013. The contact experienced no failure; however had concern of the potential safety issues.
Safety recall n08/the federal safety agency 13v‑038 identifies a manufacturing deficiency that could result in the rear axle pinion nut coming loose causing either rear axle seizure or driveshaft separation. It states that "either situation could cause a crash without warning." chrysler states in the notice that parts required to fix the problem are currently not available. Phonecall to the chrysler recall assistance center not only confirmed the nonavailability of the parts but could not furnish any timeframe as to when they might be available. A check with the local dealer indicates no part availability information either.. Chrysler has identified a defect that could cause injury or even death to vehicle occupants or others but has failed to provide information to owners or dealers as to when it could be remedied. This indicates a lack of concern by the manufacturer to affect the timely correction of this life threatening problem. The attitude appears to be use the vehicle at your own risk until we can get around to making a replacement part available. We are not talking about a complicated system here but about a nut that apparently wasn't installed properly in the first place.
Tl* the contact owns a 2011 dodge ram 1500. The contact received a notice for the federal safety agency campaign id number: 13v038000 (power train). The contact stated that the manufacturer did not provide an estimated time of arrival for the parts, which were currently unavailable to perform the repair. The contact was concerned that a remedy was not provided in a reasonable time therefore contact would be unable to drive vehicle. The contact had not experienced a failure. The VIN was not available.
Tl* the contact owns a 2011 dodge ram 1500. The contact stated that the vehicle was exhibiting a loud noise from the rear. The vehicle was taken to an independent mechanic where the technician advised that the rear axle was defective and informed the contact of a recall for the failure under the federal safety agency campaign id number: 13v038000 (power train). The manufacturer was made aware of the failure but did not offer any assistance since the VIN was not included in any recalls. The vehicle was not repaired. The failure mileage was 28,000 and the current mileage was 32,000.
Tl* the contact owns a 2011 dodge ram 1500. While driving approximately 30 MPH, the contact noticed a grinding noise and a vibration coming from the accelerator pedal. Additionally when the vehicle was in reverse, the contact noticed a grinding and squeaking sound coming from the rear end of the vehicle. The vehicle was taken to the dealer for diagnostic testing. The technician stated that the vehicle was designed to act in that manner and advised that they were unable to diagnose a failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 4,000.
The following dealer sold me a new vehicle with unresolved safety recall k36, in violation of 49 usc 30120(I): tucson dodge, 4220 east 22nd st, tucson, az 85711 how is this law enforced, and how does it help me, the consumer?
2011 dodge ram 1500 . Consumer states dealer refused repairs under warranty *tgw the consumer stated the vehicle would not shift out of park, upon start up. Also, the vehicle rolled while the truck was in park and the vehicle accelerated up to 100 MPH. The consumer had to put the gear in neutral in order to stop the vehicle. The consumer stated the vehicle was still running, even though he turned the ignition off.
Tl* the contact owns a 2011 dodge ram 1500. While the ignition was started, the 4wd warning indicator began to illuminate. The contact turned the 4wd control selector off and proceeded to drive. After driving for a few moments the engine warning indicator illuminated continuously on the instrument panel. Also on a separate occasion the transmission shifted into the limp mode. In addition to the other failures, the vehicle unexpectedly lunged forward with the brake pedal engaged. The failure occurred two times. The vehicle was taken to an authorized dealer where they stated the transmission solenoid was defective. The vehicle was currently being repaired. The manufacturer was not notified of the malfunctions. The approximate failure mileage was 10,100.
While driving at 45mph, the truck suddenly and violently downshifted and skidded to a nearly immediate stop with no need to depress the brakes. Luckily there were no vehicles behind me as it surely would have resulted in an accident. Immediately, a strong foul smell and smoke was noticed coming from under the hood. After putting the car in park and lifting the hood, the smoke dissipated immediately, but I found later that putting the truck into reverse or drive had absolutely no affect. Even placing the truck into neutral would not allow the truck to roll. The truck required a flatbed tow to the dealership as the rear wheels would not easily roll forward, and would not roll in reverse. The tow driver needed to place the rear wheels on skids and slide the truck off the flatbed. The dealership found they needed to forcibly manipulate the transfer case to get the truck into neutral as it was seized. They have found that the c2 and underdrive clutches are both completely destroyed, and there are significant amounts of metal shavings in the transmission oil and pan. They said they have never seen such a completely destroyed clutch on any low mileage vehicle. The transmission system was sealed, and pressure tested as expected. They are currently investigating for root cause and to bound the extent of the damage. The truck is supposed to have safety features of both a "limp mode" for the transmission, as well as a further safety feature to go into neutral in such catastrophic failure, both safety mechanisms failed in addition to the transmission. Multiple transmission systems failing in such a way, and yet it is likely (already positioning without root cause) that chrysler will want to rebuild the transmission rather than replace it as they should. I'm not confident that this transmission can be repaired such that it will not fail again in short order. Dangerous.
There is a shutter or vibration in the transmission while driving at approximately 1500 RPM. It feels like a miss in the ignition system, or as if the transmission is shifting back and forth between gears, it may be related to the eco boost system on the hemi engines. It has been to the dealership 3 times for the problem. The first two times I was told the mechanic was able to reproduce the condition but there is no fix for it at this time. The truck was brought to the dealership for the 3rd time last week, approx 8/5/2011 and an update was installed to the transmission changing the shift points. The condition improved slightly, but the vibration and shuttering is still present. I was told it was a condition that I would have to live with and all the new hemi engines have that. The vehicle is a 2011 ram 1500 crew cab 4x4 big horn short bed with the hemi engine.
The problem is... The rear axle pinion bearing on your truck (VIN: xxxxxxxxxxxxxxxxx) may not receive adequate lubrication under certain driving conditions. This lack of lubrication condition could cause the pinion bearing to seize and cause a loss of vehicle control and/or a crash without warning. I have contacted three different servicing dealers, and have been told three different stories. The one common factor they have is that parts are not available, and backorders weren't being processed. I feel like I'm getting the run-around... The manufacturer left me a message, after my numerous complaints, stating that parts were being expedited for me, but they are not returning my phone calls now. They don't seem to be concerned over this "safety recall" since I can't get my truck fixed. My truck's axle has not failed as of yet. I can't seem to get the recall done though to prevent a failure. If dodge is going to drag this out, they need to cover the cost of rental vehicles for affected customers until they can get the recall done. I'm concerned for the safety of my family while in this truck.
The problem is... The rear axle pinion bearing on your truck (VIN: xxxxxxxxxxxxxxxxx) may not receive adequate lubrication under certain driving conditions. This lack of lubrication condition could cause the pinion bearing to seize and cause a loss of vehicle control and/or a crash without warning. Dodge only allows the dealer to do 2 of these recalls a month. So my dodge truck can not be fixed for over 3 months. I am at risk of my truck seizing up and loosing control. Dodge needs to allow the dealers to do more then 2 a month. Or except all liability for any damage or injuries.
There were no special events before problem showed up, other than the engine must attain normal operating temperature. The problem is when traveling , uphill-downhill- or on level, if you are above 45mph and you stop applying gas pedal to coast. The vehicle will coast until you reach approximately 40mph at which time the transmission will downshift into 3rd gear. This causes an abrupt slowing without alerting vehicle behind you. This could in effect cause a rear collision because the brake lights are not activated, and the gearing is low in rear axle which causes the vehicle to slow at a faster rate than normal. The problem seems to be there all the time, one time it did not appear when I applied brakes. This could have been a one time occurrence as it hasn't happened again. I have contacted local dealer, from whom I purchased the vehicle, 3 times. First time they hooked computer to vehicle and said everything was normal. Second time hooked computer to vehicle drove it and took more readings. Third time they were to take more readings and transmit to chrysler, also at that time they were to work on transmission. Problem not fixed, when I returned home that evening I received a phone call from dealer stating that chrysler was to give them a computer flash or program that may fix the problem, and it could take 3 to 6 months to obtain. During the second visit I was told that chrysler had at least 3 other vehicles with same problem but they did not know what the cause is and therefore they did not know how to repair. I was not notified in writing by dealer or chrysler corp. No parts were replaced that I am aware of. I also drove another truck same equipment it did not exhibit the problem. I am not certain if this is a ploy to skirt the lemon law or not. At any rate the problem needs attention sooner than later, also this is causing higher fuel consumption because of having to feed gas when the vehicle should be coasting!
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