I received a safety recall (n08/the federal safety agency 13v‑038 rear axle pinion nut) I received this notice months ago. I have contracted the manufacturer multiple times. Each time I get told the part is not available yet. After months, why would the part not be available? It was nice to get the notice, but is there an office that follows up on these recalls to make sure the manufacturer is actually addressing the issue. Thank you for any assistance you can provide on this issue.
2011 Dodge RAM 1500 transmission complaints
Page 6 of 7: complaints 131 to 160 of 176, newest first, as owners wrote them.
Tl* the contact owns a 2011 dodge ram 1500. The contact stated that he received notification of the federal safety agency campaign id number: 13v038000 (power train) several months ago and was informed by the dealer that the part for the repair was not available. The manufacturer was contacted about the issue. The contact had not experienced a failure. ...updated 10-24-13
Tl* the contact owns a 2011 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 13v038000 (power train) several months ago and stated that the dealer informed him the parts were not available for the repair. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 13v038000 (power train) several months ago and stated that the dealer informed him the parts were not available for the repair. The manufacturer was notified but did not provide a date in which the parts were expected to become available. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 1500. The contact stated that she received notification of the federal safety agency campaign number: 13v038000 (power train) several months ago and was informed by the manufacturer that the part was not readily available. The contact was not advised if the part would become available within a reasonable time frame. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 13v038000 (power train) but was informed by the manufacturer that the part was not available. The vehicle was not repaired. The manufacturer was notified and stated that the part had not been available for almost four months and he would be made aware of the parts once they became available. The failure mileage was 6,000. The VIN was not available. Updated 8/26/13
Tl* the contact owns a 2011 dodge ram 1500. The contact stated that the federal safety agency campaign number 13v038000 (power train) had exceeded a reasonable time for repair. The vehicle had not experienced the failure however, the contact was concerned that the failure could have occurred at any moment. The manufacturer advised the contact that the part was not available for repair. The VIN was not available. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 13v038000 (power train) and stated that the parts were not available for the repair. The manufacturer was not notified. The contact had not experienced a failure. Updated 8/26/13
Tl* the contact owns a 2011 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 13v038000 (power train) several months ago and stated that the dealer did not have the parts available for the repair. The manufacturer was notified. The contact had not experienced a failure. Updated 08/27/13
Tl* the contact owns a 2011 dodge ram 1500. The contact stated that he received notification of the federal safety agency campaign id number: 13v038000 (power train). The dealer was contacted and stated that the part was not available for repair. The manufacturer was contacted and could not provide information about the availability of the part. The vehicle was not repaired. The contact had not experienced a failure. The current mileage was 24,000.
Tl* the contact owns a 2011 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 13v038000 (power train). The contact stated that the vehicle could not be repaired because the dealer advised that they did not have the necessary parts to complete the recall service. The contact was not provided with an expectancy date for the arrival of the parts. The vehicle was not serviced. The manufacturer was notified. The contact had not experienced a failure. Updated* 9/17/13
Tl* the contact owns a 2011 dodge ram 1500. The contact received notification of the federal safety agency recall campaign id number:13v038000(power train) in april 2013 but the parts needed for the recall service were not available. The dealer was contacted and advised that they did not know when the parts would become available. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 1500. The contact stated the federal safety agency campaign 13v038000 (power train) exceeded a reasonable time for repair. The manufacturer advised him that the part was not available to be repaired and they did not know when the part was going to be available. The vehicle was not repaired. The failure and current mileage was 13,600.
Tl* the contact owns a 2011 dodge ram 1500. The contact stated that he received notification of the federal safety agency campaign number: 13v038000 (power train). The contact was informed by the manufacturer that the part was not available. The contact felt that an excessive amount of time had passed, as it had been two months since the recall notification had been received. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 1500. The contact stated that he received notification of the federal safety agency campaign number: 13v038000 (power train) in may 2013. The contact stated hat he contacted the dealer in june and july 2013 to get his vehicle repaired but the dealer stated that they did not have the parts available to service the vehicle. The manufacturer was notified and they also stated that they did know when the parts would become available. The vehicle was not repaired. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 1500. The contact received notification of the federal safety agency campaign id number 13v038000 (power train). The contact stated that the recall was not performed in a reasonable amount of time. The contact was concerned of driving the vehicle because he was towing a trailer. The manufacturer was made aware of the issue however, they did not have an approximate time of arrival for the parts. The VIN was not available. The contact had not experienced a failure. The current mileage was 51,685.
Tl* the contact owns a 2011 dodge ram 1500. The contact received notification of the federal safety agency campaign id number: 13v038000 (power train). The contact stated that the parts were not available for the repair and the dealer did not provide an estimated time of arrival for the parts. The contact did not want to drive the vehicle without the recall service being performed. The manufacturer was not contacted. The vehicle had not experienced a failure. The approximate current mileage was 5,000.
Tl* the contact owns a 2011 dodge ram 1500. The contact received notification of the federal safety agency campaign id number 13v038000 (power train); however the part was unavailable. The dealer inspected the vehicle and informed the contact that the vehicle was safe to drive. The manufacturer was notified and they were unable to provide an expected date for the remedy part to become available. The contact had not experienced a failure with the vehicle. Updated 09/05/13
2011 dodge ram 1500 . Consumer writes in regards to rear axle pinion nut recall notice. *smd the dealer informed the consumer, the parts were not available.
Tl* the contact owns a 2011 dodge ram 1500. The contact received a recall notice for the federal safety agency campaign id number 13v038000 (power train) about 5 months ago and the repair was not provided within a reasonable time. The manufacturer was contacted but they were unable to provide an estimated time of arrival for the parts. The contact did not experience a failure. The current mileage was 36,000.
Tl* the contact owns a 2011 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 13v038000 (power train) and stated that the dealer did not have the parts available to complete the repair. The contact had been attempting to have the vehicle service per the recall for several months. The manufacturer was notified but they were unable to provide an expected date for the parts to become available. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 1500. The contact received notification of the federal safety agency campaign id number: 13v038000 (power train:driveline:differential unit) and contacted the manufacturer but was advised that the parts needed to complete the repair were not yet available. The contact did not state whether the manufacturer was able to provide an estimated time for the arrival of parts. The contact had not experienced a failure.
We were informed of a "recall" safety hazard with our vehicle in april, 2013. We've made numerous phone calls to see if parts are in yet. Dodge still doesn't have the parts to fix this potential problem. I would really hate to see something happen or have someone killed because we use our vehicle to pull a 7,000 lb camp trailer. Why is the manufacture taking so much time to have the part available before someone gets hurt? We are paying for a vehicle that we're not feeling safe in now. We've been told that the rear axle pinion nut could come loose, causing the axle to seize, which "could" lead to an accident. Thank you
I received a safety recall notice in the mail 2-months ago concerning the adhesive patch on the rear axle pinion nut. The letter stated the parts were not available at the time the letter was sent out. I have not received any further notice if parts are now available to perform the safety recall. I'm concerned that if my truck is affected and not corrected soon major damage to the rear axle could occur.
Tl* the contact owns a 2011 dodge ram 1500. The contact did not experience a failure. The contact received notification of the federal safety agency campaign id number 13v038000 (power train). The contact stated that the parts were not available for repair. The manufacturer was contacted but they did not provide an estimated time for the parts to become available. The current mileage was 55,000. Updated 07/10/13
I got letter from chrysler for safety recall notice. But they said, the part is not available few weeks or months. It is safety recall n08/the federal safety agency 13v‑038. It said clearly required safety recall, but part is not available situation. I really don't understand. And I believe they have to take care of my car immediately for safe reason.
My husband [xxx] received a noticed from chrysler at the end of april about the rear axle pinion nut, and how it could cause an accident. Upon call our w dealer bertera dodge in westfield ma where we bought the truck, and were told they did not have the part.it was coming in. Well now it is june what is taking so long. Also this is a safety issue, and could cause a crash according to the paper we received. What is taking so long on this part? We have been told that if something hasn't happened it probably won't, probably???? Please look into this matter. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2011 dodge ram 1500. Consumer writes in regards to rear drive axle recall notice. *smd according to the recall notice, the parts were not available.
Tl* the contact owns a 2011 dodge ram 1500. The contact received notification of the federal safety agency campaign id 13v038000 (power train) however, the part needed to complete the recall service remained unavailable for two consecutive months. The manufacturer was notified of the problem and they could not provide an expected date for the remedy part to become available. The contact had not experience a failure.
Received a recall notice n08/the federal safety agency 13v‑038. This recall is for a potential catastrophic failure of the rear axle and could cause a crash without warning. The manufacturer (dodge) does not have a fix and the dealer will not perform an inspection of the affected pinion nut. There is no time frame for a fix. The lives of myself, my family as well as anyone else around my vehicle are at risk. The manufacturer nor the dealer are willing to remedy this issue in a timely fashion.
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